CarMax Now Hiring for New Customer Experience Center Opening in the city
Updated 3/7/19
Gov. Brian Kemp this week announced that CarMax, the nation’s largest retailer of used cars, will create more than 300 jobs for their new Customer Experience Center opening in Peachtree Corners early this summer. Over the next few months CarMax will hire customer experience consultants, assistants and managers to work at the new center located at 5707 Peachtree Parkway
“As a member of Georgia’s corporate
family, it is exciting to see CarMax expand operations and create more jobs for
hardworking Georgians,” said Governor Kemp. “This investment will
ensure greater opportunities for metro-Atlanta’s talented and diverse workforce
while providing an innovative service to car buyers across the state and
surrounding region.”
CarMax has had an established presence in Atlanta for more than 20 and currently employs approximately 2,000 Georgians. In December 2018, CarMax announced the Peachtree Corners rollout of a new customer-driven buying experience the company plans to scale nationwide. Through this new experience, customers can buy a car on their terms, whether they want to buy a car completely from home, in-store, or a seamless combination of both.
Employees at the new Customer Experience Center in Peachtree Corners will assist customers over the phone or online to help them find their ideal vehicle, navigate financing, and provide any assistance needed until the customer is ready to either go to an area store for pickup or schedule a home delivery.
“We are pleased to have CarMax’s new Customer Experience Center bring over
300 jobs to our city,” said Mayor Mike Mason. “As a regional job hub, our city
continues to attract top-tiered businesses like CarMax.”
“Atlanta is one of our oldest and most
important markets, and we’ve found a strong and diverse talent pipeline in the
area,” said Diane Cafritz, CarMax Chief Human Resources Officer. “We’re
confident we’ll find great new associates who are excited about redefining car
buying for our customers in fun, growth-focused environment.”
CarMax is
looking for driven, customer-focused individuals with strong communications and
sales skills to work in the new Atlanta Customer Experience Center. No previous
automotive experience is required. In addition, the company is recruiting for
Spanish bilingual candidates to fill approximately a third of the open roles.
Individuals who want to help make a difference in customers’ lives and start
redefining their own career journey can visit jobs.carmax.com to
apply. For 15 consecutive years, CarMax has been recognized as a Fortune 100
Best Company to Work For, and the company also has been recognized by the
Atlanta Journal Constitution as a Top Workplace for four years in a row.
“CarMax is continuing to change the way
consumers buy cars with their fresh approach to combining innovative technology
with the expertise and help that their employees provide customers,” said
Gwinnett County Commission Chair Charlotte Nash. “Gwinnett’s talented workforce
and strategic location create the ideal environment for pioneering companies
like CarMax to succeed.”
“CarMax’s new Customer Experience Center will
be a welcome addition to Gwinnett County and our region’s existing CarMax
locations,” said Metro Atlanta Chamber President and CEO Hala Moddelmog. “Here,
they will be able to take advantage of metro Atlanta’s strong innovation and
technology ecosystem and our reputation as the home of a talented and diverse
workforce.”
Georgia Department of Economic Development
(GDEcD) Sr. Project Manager Randall Toussaint represented the Global Commerce
Division in partnership with Partnership Gwinnett, Quick Start, Metro Atlanta
Chamber and Georgia Power.
“We are excited that an outstanding company
like CarMax is expanding its footprint in Georgia,” said Georgia Department of
Economic Development Commissioner Pat Wilson. “CarMax has been rated one of the
best places to work and has an excellent reputation as a great corporate
citizen. We are looking forward to working with CarMax as they open their new
Customer Experience Center in Peachtree Corners.”
“Gwinnett has a strong technology and innovation
ecosystem,” said Partnership Gwinnett project manager Megan Wing. “The new
CarMax Customer Experience Center makes the perfect addition to this network
and we look forward to their continued success here.”
“We are pleased to have CarMax’s new Customer
Experience Center bring over 300 new jobs to Peachtree Corners,” said Mayor
Mike Mason. “As a regional job hub, our city continues to be a draw for
top-tiered businesses, including Fortune 100 companies like CarMax.”
About CarMax
CarMax is
the nation’s largest retailer of used cars and operates more than 200 stores in
41 states nationwide. CarMax revolutionized the auto industry by delivering the
honest, transparent and high-integrity car buying experience customers want and
deserve. For more than 25 years, CarMax has made car buying more ethical, fair
and stress-free by offering a no-haggle, no-hassle experience and an incredible
selection of vehicles. CarMax makes selling your car easy too, by offering
no-obligation appraisals good for seven days. At CarMax, we’ll buy your car
even if you don’t buy ours®. CarMax has approximately 25,000 associates
nationwide and for 15 consecutive years has been named as one of the FORTUNE
100 Best Companies to Work For®. During the 12 months ending February 28, 2018,
the company retailed 721,512 used cars and sold 408,509 wholesale vehicles at
its in-store auctions. For more information, access the CarMax website at www.carmax.com.
