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CarMax to Create More Than 300 Jobs in Peachtree Corners

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CarMax Customer Experience Center

CarMax Now Hiring for New Customer Experience Center Opening in the city

Updated 3/7/19

Gov. Brian Kemp this week announced that CarMax, the nation’s largest retailer of used cars, will create more than 300 jobs for their new Customer Experience Center opening in Peachtree Corners early this summer. Over the next few months CarMax will hire customer experience consultants, assistants and managers to work at the new center located at 5707 Peachtree Parkway

“As a member of Georgia’s corporate family, it is exciting to see CarMax expand operations and create more jobs for hardworking Georgians,” said Governor Kemp. “This investment will ensure greater opportunities for metro-Atlanta’s talented and diverse workforce while providing an innovative service to car buyers across the state and surrounding region.”

CarMax has had an established presence in Atlanta for more than 20 years, and currently employs approximately 2,000 Georgians. In December 2018, CarMax announced the Peachtree Corners rollout of a new customer-driven buying experience the company plans to scale nationwide. Through this new experience, customers can buy a car on their terms, whether they want to buy a car completely from home, in-store, or a seamless combination of both.

Employees at the new Customer Experience Center in Peachtree Corners will assist customers over the phone or online to help them find their ideal vehicle, navigate financing, and provide any assistance needed until the customer is ready to either go to an area store for pickup or schedule a home delivery.

“We are pleased to have CarMax’s new Customer Experience Center bring over 300 jobs to our city,” said Mayor Mike Mason. “As a regional job hub, our city continues to attract top-tiered businesses like CarMax.”

“Atlanta is one of our oldest and most important markets, and we’ve found a strong and diverse talent pipeline in the area,” said Diane Cafritz, CarMax Chief Human Resources Officer. “We’re confident we’ll find great new associates who are excited about redefining car buying for our customers in fun, growth-focused environment.”

CarMax is looking for driven, customer-focused individuals with strong communications and sales skills to work in the new Atlanta Customer Experience Center. No previous automotive experience is required. In addition, the company is recruiting for Spanish bilingual candidates to fill approximately a third of the open roles. Individuals who want to help make a difference in customers’ lives and start redefining their own career journey can visit jobs.carmax.com to apply. For 15 consecutive years, CarMax has been recognized as a Fortune 100 Best Company to Work For, and the company also has been recognized by the Atlanta Journal Constitution as a Top Workplace for four years in a row.

“CarMax is continuing to change the way consumers buy cars with their fresh approach to combining innovative technology with the expertise and help that their employees provide customers,” said Gwinnett County Commission Chair Charlotte Nash. “Gwinnett’s talented workforce and strategic location create the ideal environment for pioneering companies like CarMax to succeed.”

“CarMax’s new Customer Experience Center will be a welcome addition to Gwinnett County and our region’s existing CarMax locations,” said Metro Atlanta Chamber President and CEO Hala Moddelmog. “Here, they will be able to take advantage of metro Atlanta’s strong innovation and technology ecosystem and our reputation as the home of a talented and diverse workforce.”

Georgia Department of Economic Development (GDEcD) Sr. Project Manager Randall Toussaint represented the Global Commerce Division in partnership with Partnership Gwinnett, Quick Start, Metro Atlanta Chamber and Georgia Power.

“We are excited that an outstanding company like CarMax is expanding its footprint in Georgia,” said Georgia Department of Economic Development Commissioner Pat Wilson. “CarMax has been rated one of the best places to work and has an excellent reputation as a great corporate citizen. We are looking forward to working with CarMax as they open their new Customer Experience Center in Peachtree Corners.”

“Gwinnett has a strong technology and innovation ecosystem,” said Partnership Gwinnett project manager Megan Wing. “The new CarMax Customer Experience Center makes the perfect addition to this network and we look forward to their continued success here.”

“We are pleased to have CarMax’s new Customer Experience Center bring over 300 new jobs to Peachtree Corners,” said Mayor Mike Mason. “As a regional job hub, our city continues to be a draw for top-tiered businesses, including Fortune 100 companies like CarMax.”

About CarMax

CarMax is the nation’s largest retailer of used cars and operates more than 200 stores in 41 states nationwide. CarMax revolutionized the auto industry by delivering the honest, transparent and high-integrity car buying experience customers want and deserve. For more than 25 years, CarMax has made car buying more ethical, fair and stress-free by offering a no-haggle, no-hassle experience and an incredible selection of vehicles. CarMax makes selling your car easy too, by offering no-obligation appraisals good for seven days. At CarMax, we’ll buy your car even if you don’t buy ours®. CarMax has approximately 25,000 associates nationwide and for 15 consecutive years has been named as one of the FORTUNE 100 Best Companies to Work For®. During the 12 months ending February 28, 2018, the company retailed 721,512 used cars and sold 408,509 wholesale vehicles at its in-store auctions. For more information, access the CarMax website at www.carmax.com.

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VyStar Credit Union Continues Growth in Georgia with the Opening of a Peachtree Corners Branch

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A grand opening and ribbon cutting ceremony is scheduled for May 29, 2024

VyStar Credit Union has to announced that its Peachtree Corners location is now open at 5125 Peachtree Parkway in Peachtree Corners. This is VyStar’s fifth full-service branch in Metro Atlanta and joins branches in Stockbridge, Suwanee, Smyrna and Marietta.

In support of its purpose to “Do Good,” VyStar partners with non-profit organizations across the communities it serves. VyStar will make a $5,000 donation to the Rainbow Village to celebrate the grand opening of the Peachtree Corners branch at the ribbon cutting event in late May.

“VyStar’s first branch in Gwinnett will provide residents and business owners with better banking options, including free checking, access to early direct deposit, great rates, financial wellness education through VyStar’s Financial Fitness initiative, and unbelievable member-centric service that only a credit union can provide,” said VyStar EVP/Chief Operations Officer Chad Meadows.

The Peachtree Corners branch features VyStar’s digital-forward design, which enhances how employees connect with members. This includes interactive touchscreen kiosks that provide financial tools and allow members to quickly explore the latest products, services and rates. 

Lobby and drive-thru hours for the Peachtree Corners branch are Monday through Thursday, 9 a.m. to 5 p.m. and Friday, 9 a.m. to 6 p.m.

VyStar continues to work with local organizations to build up the communities it serves. In Metro Atlanta, that includes supporting the Atlanta Community Food Bank, Junior Achievement of Georgia, Frontline Housing Inc., H.E.R.O. For Children and many others.

“Each time VyStar opens a new branch, it is another opportunity for us to support our purpose to Do Good. With eight full-service branches now in Georgia and our first Contact Center in Metro Atlanta, VyStar is able to provide residents and area businesses with exceptional financial products along with personalized service,” said VyStar SVP/Georgia Market President Janean Armstrong.

VyStar has seven additional locations in Georgia: Marietta, Smyrna, Suwanee, Stockbridge, Brunswick, Savannah and Thomasville, with plans to open branches in Pooler, Kingsland and Peachtree City over the next year.

The credit union is also expanding its services in Florida with a third branch in Tallahassee scheduled to open in May followed by a branch opening in the Lake Nona area in August.

To celebrate the grand opening, the community is invited to a ribbon cutting ceremony on May 29, 2024, at 10:30 a.m. Learn more about the Peachtree Corners branch.

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Kendra Scott Opens New Store At The Forum

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Kendra Scott

Kendra Scott is celebrating the opening of its newest store in Peachtree Corners the weekend of May 10 at The Forum.

Upon opening, the 2,263 square foot store will display Kendra Scott’s current collections. The store will also showcase the brand’s unique Color Bar, offering shoppers an interactive experience to create customized jewelry in minutes and leave with it in hand.

Worn by celebrities including Hailey Bieber, Camila Cabello, Mindy Kaling, Zendaya and Kelly Clarkson, Kendra Scott’s collections are known for their custom-created stone shapes, genuine materials and design details.

This will be Kendra Scott’s first store in Gwinnett County, which joins five other retail locations in Georgia.

The brand will continue to show its support for the community through partnerships with non-profits and local businesses. For the grand opening weekend, Kendra Scott Peachtree Corners will host various non-profits for Kendra Gives Back events, donating a percentage of proceeds directly back to the causes.

Kendra Scott hosts more than 10,000 Kendra Gives Back events in retail stores annually and looks forward to establishing relationships and connecting with the Gwinnett County community.

“We’re excited to continue introducing the community to new brands, bites and events at The Forum as part of our vision to create downtown Peachtree Corners. Kendra Scott will be a welcome addition, providing our guests a top-notch experience to shop its unique offerings in person,” said Charlotte Hinton, The Forum marketing manager.

Doors will open on Friday, May 10, at 10 a.m. with celebrations throughout the weekend, including giveback events, gifts with purchase and giveaways. RSVP for more details here.

Upcoming events:

  • Friday, May 10 from 10-12 p.m. – Kendra Scott Peachtree Corners is partnering with The Forum for a VIP event. Supporters who spend $100 will receive a special jewelry gift with purchase.* Guests will also enjoy refreshments from Giulia, The Italian Bakery.
  • Friday, May 10 from 5-7 p.m. – Kendra Scott Peachtree Corners is partnering with the Norcross High School Cheer Team and donating 20% of proceeds. Supporters who spend $100 will receive a special gift with purchase* Guests can also receive a custom embroidered bow from Quiet Hours Embroidery with purchase.
  • Saturday, May 11 from 4-6 p.m. – Kendra Scott Peachtree Corners is partnering with Spectrum Autism Support Group and donating 20% of proceeds. Supporters who spend $100 will receive a special gift with purchase.* Guests will also enjoy complimentary cotton candy from Wonder Soirée with every purchase.
  • Sunday, May 12 from 12-2 p.m. – Kendra Scott Peachtree Corners is celebrating the Community of Motherhood. Supporters who spend $100 will receive a special gift with purchase.* Guests will also receive a complimentary Mother’s Day bouquet of flowers from Nancy’s Flower Truck.

*One per person while supplies last.

Kendra Scott Peachtree Corners is located at 5155 Peachtree Parkway, Suite 710 in Peachtree Corners at The Forum. For companywide updates and product details, follow @kendrascott on Facebook, Twitter, and Instagram.

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BRACK: Peachtree Corners to lose Peterbrooke Chocolatier

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Scottt Gottuso and Geoffrey Wilson.
Scottt Gottuso and Geoffrey Wilson. Photo provided.

Peachtree Corners will soon lose one of its most iconic, popular and tasty businesses.

Peterbrooke Chocolatier, run by Geoffrey Wilson and Scott Gottuso, has been told by Peachtree Forum landlords, North American Properties and Nuveen Real Estate, that its lease will not be renewed. The last day of business will be July 25.

Meanwhile, Peachtree Forum is getting several new stores. They include Kendra Scott, Sucre, and The NOW Massage. Previously announced were Alloy Personal Training, Cookie Fix, Gallery Anderson Smith, Giulia, Lovesac, Nando’s Peri-Peri and Stretchlab. Wilson adds: “We are not in their big picture.”

Wilson has operated Peterbrooke at the Peachtree Forum for 14 years and Gottuso has been there nine years. They have made the chocolatier profitable and doubled sales. Wilson says: “We turned it around through community involvement and made relationships. We worked with the schools, gave donations, did a lot in the community, and made a difference. We produce most everything we sell in the shop, so it’s labor intensive. We make European-style chocolate treats from scratch from the very best ingredients, package it, make gift baskets, and also sell a lot of gelato.”

Key items include truffles, hand-made caramels, cherry cordials, chocolate-covered cookies and pretzels and strawberries hand-dipped in their own blend of chocolates. (They are all good!) One of Wilson’s and Gottuso’s most iconic products is chocolate popcorn. Once you try it, regular popcorn is tasteless. “We sell a lot of it.” Wilson adds: “Gelato sales have carried us in the summertime, since there are not many chocolate holidays in the summer.”

Peterbrooke now has five employees, and would like to have 10, but it is difficult to hire people with the skills in chocolatiering. A key part of its business is corporate companies, such as Delta Air Lines and Capital Insight. The Peachtree Corners’ Peterbrooke has corporate customers as far away as Cleveland, Ohio.

The operators were surprised when the Forum owners did not renew its five year lease. “The big decisions were made in Charlotte or Cincinnati, not locally,” Wilson feels. “We were no longer in their big picture. They want new and glitzy, shiny, fancy and trendy.”

The operators plan to start their own chocolate company, to be called “Scoffrey,” and initially sell online, plus have pop-up locations during holidays, and possibly have a booth in other merchants’ stores on occasions.

“Whatever we do would look different. We might rent a space somewhere close by so that people can still have the good chocolate experience with us, but we won’t have a regular audience walking by.”

Another element: the price of chocolate futures has spiked this year, with a bad crop production year. Wilson says: “That is key to our business and a huge cost increase. That doesn’t help.”

Wilson adds that the forced closing of the Peterbrooke location “is something like the death of a friend. But you go to the funeral and to the wake, and in six months or a year, It won’t be so bad.”

Have a comment?  Send to: elliott@elliottbrack

Written by Elliott Brack

This material is presented with permission from Elliott Brack’s GwinnettForum, an online site published Tuesdays and Fridays. To become better informed about Gwinnett, subscribe (at no cost) at GwinnettForum

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