Business
The Colorful Woven Threads that Make Up the Fabric of Our City: Part 4, Miriam and Ed Carreras
Gwinnett County is getting more and more culturally and racially diverse. Remember the old adage ‘Variety is the spice of life’? In today’s climate of social unrest and world-wide protests for racial justice, we should move towards healing by getting to know our neighbors and broaching some delicate conversations. It can be scary and cathartic — and it can be a little heartbreaking, too.
The heartbeat of Peachtree Corners is strong because of the amazing people who live and work here. I reached out to some from a variety of backgrounds. Each of their accounts will have you shouting, Vive la différence!
No matter what their jobs, ages, political leanings, religious beliefs, ethnicity or color of their skin, each one has essentially come to the same conclusion with regard to moving forward through the turmoil that has been unleashed in the wake of George Floyd’s death. It’s a focus not on what divides us, but on what can bring us all together. It’s the inevitable acquiescence to an aphorism anyone can support — love is always the answer.
Miriam and Ed Carreras
By pure coincidence, Miriam and Ed Carreras shared a similar history predating their marriage of 48 years. They both left Cuba with their families at a young age, and within five to seven years, they became naturalized U.S. citizens.
After a 20-year career as a microbiologist at Children’s Healthcare of Atlanta, Miriam is now a Realtor with RE/MAX Prestige. “I guess, given my name and former clients, I get quite a few referrals from Spanish-speaking buyers. I would say most of my clients right now are Hispanic,” she said. Hispanics, who can identify as any race, make up 15.2% of the population in Peachtree Corners.
Miriam works in residential real estate, both on listings — people selling their homes — as well as helping buyers find their dream homes. Being bilingual, she is a huge asset to the community. She is able to help English and Spanish speakers navigate the sometimes-challenging waters of real estate.
A home is one of the biggest and most important investments a family will ever make, and Miriam is happy to provide her clients with excellent customer service, every step of the way.
Ed was an attorney with The Coca Cola Company for about 20 years. He retired from the company in 2003 and joined a law firm. He retired from the firm in February of this year. “We were supposed to travel, and now we’re homebound because of COVID-19,” he said.
As an attorney, much of his work was international. “I dealt with a number of countries, like Japan, countries in Europe, in Latin America, and so on,” Ed shared.
He served on the Board of Goodwill of North Georgia for a number of years and was Chair of the Board for two years. “Goodwill had a significant relationship with the Hispanic community. One of the things I got involved in was developing a robust system for their strategic plan,” Ed said.
In studying the projection of population changes, he and his fellow board members identified the important growth of the Hispanic community and the need for more Hispanic contacts and people with language skills in the organization.
A home in Peachtree Corners
The Carreras family built their home in Neely Farm in 1998. Both are happy with the amount of diversity in Peachtree Corners. “I think there is a good mix of people. You see a nice diversity of cultures represented here,” Ed said. “My experience is more in the restaurants since I like eating. We’ve gone to a lot of different types.”
“I think there’s pretty good diversity,” Miriam added. “Even in our subdivision, we’re diverse.”
They haven’t had any negative experiences because of their ethnicity in recent years. As a teenager, Ed recalled an incident at a restaurant in Miami. His family was speaking Spanish, and a man at a nearby table addressed them, saying, “Go back to Cuba!”
“My father was surprised. He turned around and in perfect English said, “I’m sorry, does it bother you if we speak Spanish?” The guy ended up apologizing,” Ed remembered. “I was 13 or 15 at the time. It stuck in my mind because my father handled it so perfectly. The guy said, “You speak English very well.” My father said, “Yes, I was educated in the United States. I went to an Ivy League school.” The guy just kept shrinking.”
Ed said that everyone carries prejudices based on faulty stereotypes. “From my own experience, the best way to eliminate prejudice is to be made aware that the stereotype supporting the prejudice is not correct,” he explained. “Anything that helps an individual realize that the stereotype is wrong should help in reducing prejudice.”
“Education highlighting non-stereotypical members of a group could help,” Ed suggested, “as well as the promotion of events that bring members of diverse groups together in a social setting.”
How NetPlanner Systems powers businesses with tech-forward services and solutions
Anyone who’s been in business for more than a decade — maybe even less than that — can attest to the changes one must make to stay relevant. Such is the case with NetPlanner Systems.
During a discussion recently with Southwest Gwinnett magazine, CEO Clint Bridges explained that NetPlanner was an outgrowth of another company he started in 1983, initially in Mableton and later moved to the Peachtree Corners/Norcross area in 1985.
The first company manufactured printer and modem cables, which were in high demand during the early personal computer market boom. The company transitioned from manufacturing to providing networking services in 1987 due to the shift in the market and the desire to stay in a service-oriented business.
“Those cable assemblies sold for higher margins in the early days of the PC market. Rapidly, a lot of that manufacturing went offshore, and the margins went down, and a number of my competitors decided just to become brokers in that field,” said Bridges. “I didn’t really want to become a broker. I am very technical, very hands on, and so I sold that first business in 1986.”
Services and market reach
The contacts and trust he’d built with customers prompted him to go another route.
“Local area networking was starting to come into the marketplace, and so instead of manufacturing cable assemblies, we started to do networking, which involves putting network cabling and related hardware into commercial buildings,” he said.
NetPlanner built some of the earliest networks in the area.
“This was back in the days before there were any standards for this,” Bridges added.
Today NetPlanner provides complete design services, installation and ongoing maintenance of all communication systems in commercial buildings, focusing primarily on hardware. The company also runs a network services division that offers help desk support for small businesses without their own IT departments.
“That’s what really caused NetPlanner to be formed in 1987 — the desire to be in a service business and to provide a service that was still working with the same sorts of clientele in the computer marketplace,” he said.
NetPlanner works with a variety of commercial enterprises, as well as K-12 schools, colleges, universities and large hospital systems.
“Everything that wasn’t on the IP network in a commercial building before 1990 started to fall onto the IP network,” said Bridges. “Things that we never anticipated, including telephone systems, which were totally separate back in the 1980s, now all operate over IP-based systems.”
In addition, things like security and access control, video surveillance and similar systems all work on IP networks.
“So as time has gone on, NetPlanner has received requests from our customers to install these other systems, and we’ve embraced the other technologies that are now a part of almost all commercial buildings,” he added.
The company is now expanding its services to include nurse call services for hospitals — one of the newer markets for NetPlanner.
Security and access control systems
With ever-changing business technology needs, NetPlanner successfully keeps current with trends. With heightened security concerns everywhere, the company installs biometric readers and smart camera systems for access control.
“We provide a wide variety of smart camera systems, where they can do recognition, license plate recognition, facial recognition — all those kinds of intelligent systems for commercial spaces,” he said.
Building relationships with a wide variety of manufacturers who provide different types of software systems is how NetPlanner meets the needs of its clients.
“We work with whatever software system the particular enterprise feels is most appropriate for their needs, depending on whether they want to do license plate recognition or face recognition,” said Bridges. “We do a tremendous amount of security camera work in schools all over the southeast. And that is becoming more top of mind in school systems now.”
But there’s more. NetPlanner also provides distributed antenna systems (DAS) to improve cell phone coverage in commercial spaces.
“Cell carriers are concerned about not just signal strength, but also channel capacity — the ability to have a much larger number of users that might be around a particular cell tower at any given point in time,” said Bridges.
When installing a DAS, NetPlanner’s proficiency in coordinating with the carriers ensures compliance with carrier requirements and optimizes signal strength and coverage throughout the building.
Evolution of the technology-driven company
Anyone who knows Clint Bridges shouldn’t be surprised that he’s right in the thick of the technology boom. He started his first company at 19 and attended Southern Tech for a while before focusing on entrepreneurship.
“My passion for technology goes back to my earliest years. I’ve been fascinated by electronics and computers since I was very young. And I always had a home laboratory in the basement of the house as I was growing up,” he said. “I knew when I was in high school that I wanted to be an entrepreneur. During my time at Southern Tech, I started my first company and realized that’s what I wanted to do more than be at Southern Tech.”
NetPlanner is not only a local company. It operates fully-staffed branch offices in Augusta, Columbus and Savannah, as well as in Nashville, Tennessee; Raleigh, North Carolina; and Tampa, Florida. It has also provided services in every U.S. state, as well as parts of the Caribbean, Canada, London and Puerto Rico.
“We do projects all over the country, including some that are for companies that need to do national rollouts,” Bridges said. “A lot of our customers want to see the exact same approach used consistently throughout all their facilities across the country. So they’ll look to a company like NetPlanner to go and provide that consistent installation of all their communications technology needs in all their facilities across the country.”
Community commitment
Whether it’s working with manufacturing facilities and distributors, some of the largest big box organizations in the country, small retail businesses or anything in between, NetPlanner never loses sight of the local community.
With a home base in Peachtree Corners, the company has strong community involvement — including adopting a roadway section for clean-up efforts and participating in local chamber of commerce activities. NetPlanner has been active in several community events, such as shoe drives, food drives and charity walks, demonstrating its commitment to giving back.
“Since 2018, we’ve adopted a roadway section in the community through Gwinnett Clean and Beautiful,” said Michelle Bruck, marketing specialist at NetPlanner. “We go out about five times a year, clear debris off of that roadway and just make sure that it’s beautiful and that it’s safer for people who are walking or driving in the area.”
Nationally, NetPlanner participates in Toys for Tots and Walk to End Alzheimer’s.
“Not only [do we give back] in our headquarters location, but all of our branch offices look for ways to help, get involved and support our communities that we’re part of,” Bruck added.
NetPlanner’s marketing efforts include social media, direct marketing and trade shows, with support from Vox-Pop-Uli for branded materials and printed media.
“When we first started using Vox-Pop-Uli, we had just a straightforward vendor relationship, but they very quickly became a partner to us,” said Bridges. “Vox-Pop-Uli has actually set up a company store on our behalf where our employees can purchase branded material, branded clothing, ball caps and those sorts of things. And they also handle printed media — things that we would use at trade shows.”
Looking forward
With technology moving at a warp speed, NetPlanner relies on a lot of repeat business.
“Bandwidth requirements are increasing year after year,” Bridges said. “Fiber optic cabling that we might have installed 10 years ago won’t support the data rates that are needed today, so it needs to be changed out in many cases.”
Many of the customers that he’s been with for several decades use NetPlanner’s services over and over.
“We’ve gone into the same building and re-cabled it over and over again as the different category levels of copper cabling have advanced,” he said. “The demands on fiber are now way beyond what they were even five years ago because the capacity has increased so much.”
And as everyone is embracing artificial intelligence, Bridges said he’s working to keep up.
“Everyone is well aware of what’s happening in the artificial intelligence space. And what’s really amazing to us is the number of new data centers that are being built across the United States by all the major players,” he said. “It’s kind of hard to imagine even being able to keep up with all that. We do a lot of data center work ourselves, and are trying to engage with more of our customers to help build some of these newer data centers.”
He added that the artificial intelligence boom is causing so much additional strain on the network infrastructure across the country, there are concerns about how it’s all going to be powered.
“I think everyone’s concerned,” he said. “Everyone that’s involved in this is wondering how we’re going to meet the bandwidth demands, the capacity demands, the power demands to make all this work.”
Staying ahead of the curve
With decades of experience, Bridges offers advice for all types of businesses starting out — put technology needs into your business model early on.
“The companies that struggle the most with technology are the ones that wait until after everything with the building is developed and completely built before they realize that they need Wi-Fi or some other network installation done,” he said. “It’s just a much more efficient process if we’re involved as early as possible to help design the network, along with the building structure itself.”
He also emphasized the importance of staying ahead of technological advancements to avoid falling behind.
“As fast as technology moves, if you get behind the power curve, it’s really hard to catch up,” he added.
The Local Thread: This business profile series is proudly supported by Vox-Pop-Uli, championing local stories and the communities we serve.
Business
Expanding Horizons: How KGM Technologies Balances Defense, Medical, and Precision Manufacturing
Kyle Grob on innovation, diversification, and the future of skilled trades
In this episode of UrbanEBB, host Rico Figliolini speaks with Kyle Grob, CEO and founder of Peachtree Corners-based KGM Technologies, a precision manufacturing company specializing in firearm suppressors and expanding into medical device production. Kyle shares insights on growing a business during COVID-19, navigating ATF regulations, and how Georgia fosters innovation in manufacturing.
The conversation also explores the future of skilled trades, the challenges of hiring motivated workers, and KGM’s commitment to workforce development through partnerships with vocational schools. Whether you’re interested in business growth, advanced manufacturing, or the evolving job market, this episode is packed with valuable insights.
Key Takeaways & Highlights:
- Adapting to Change – How KGM transitioned from automotive and defense contracts to firearm suppressor manufacturing and medical devices.
- The Impact of ATF Regulations – Digital processing has drastically reduced wait times for suppressor purchases.
- Workforce Challenges – The decline of skilled trades and the difficulty of hiring motivated employees in manufacturing.
- Medical Technology Expansion – KGM’s role in producing stroke rehabilitation devices and scaling medical manufacturing.
- Networking & Diversification – The importance of industry connections in finding new opportunities.
- The Value of Trade Schools – How partnerships with Maxwell High School and other vocational programs are shaping the next generation of skilled workers.
- Patents & Innovation – KGM’s goal of filing at least one new patent every year.
- The Role of Suppressors – Their use in law enforcement, hunting, and protecting hearing health.
Transcript:
00:00:01 – Rico Figliolini
Hi, everyone. This is Rico Figliolini, host of Urban Ebb here in the city of Peachtree Corners, just north of Atlanta. I appreciate you joining us. We have a great guest today, a Peachtree Corners-based business, very different and unique industry, Kyle Grob. Appreciate you being with me, Kyle.
00:00:18 – Kyle Grob
Oh, thank you for having me. Glad to be here.
00:00:19 – Rico Figliolini
It’s going to be a good discussion on a bit of company, a bit of work, and manpower, the lack of. But before we get into that, I just want to say thank you to two of our sponsors, EV Remodeling, Inc., and the owner, Eli, who lives here in Peachtree Corners also. His family does. And he does great work from design to build. Whole house renovation, or if you need an extension on the house, he’s the guy to look for. They’ve done over 260 such renovation work. So check them out, evremodelinginc.com. And then also Vox Pop Uli also family owned, also in Peachtree Corners. And they’re a company that if you have a brand and if you’re a business and you need to bring that brand to life, pretty much you can do it. 1,600 vehicle wraps I think this past year anything you can want, imprinted, embroidered, silk screen, whatever it is. If you have a logo and you want it on an object of any sort, challenge them. I can’t tell you how many different things they’ve put logos on. So all great stuff. Check them out, voxpopuli.com, where you can find them. So, now that I’ve taken care of the sponsors who support us for our journalism and podcasts. Kyle is the founder and currently CEO of KGM Technology. Yeah. So, based in Peachtree Corners, tell us just quickly a little bit about what the company is.
00:01:42 – Kyle Grob
So, the company started in 2012 as a kind of a fabrication, job shop, machining fabrication. And we kind of evolved out of the automotive space and got into the defense world and slowly grew over years. And then we moved into this building in 2019 and have been growing ever since.
00:02:03 – Rico Figliolini
2019, COVID.
00:02:05 – Kyle Grob
Yeah, so COVID was actually very good for us. It was wide open, running multiple shifts. While many businesses were shut down, we couldn’t hire enough people, we couldn’t build enough products.
00:02:17 – Rico Figliolini
We’ll get into that because it may be a bit of what you’re going on now. So your business is military suppressors, which is the biggest part. You told me once at one point when I took a tour earlier, a week ago, you said we’re precision manufacturers.
00:02:34 – Kyle Grob
Yeah, so the back end, the wholeness of the company is precision manufacturing. Our forward-facing product is suppressors. That’s mainly what we sell to commercial, law enforcement, military, overseas, all kinds of stuff like that. But we’re in all kinds of stuff. Contract manufacturing, medical device manufacturing and supply, all the way down to machining and research and development. And it’s just a little bit of everything. But again, forward facing is the product line, yes.
00:03:02 – Rico Figliolini
Sure. And you’ve done this since 2019, right? Actually before that.
00:03:07 – Kyle Grob
Well, no, no. Yeah. So we started suppressors in 2015, 2016. And then, but it was kind of a side product to what we were doing. Really grew in 2019. And then really kind of just kept growing through COVID. And this is kind of where we are now.
00:03:22 – Rico Figliolini
Interesting. So your family is steeped in military? In all branches, I guess?
00:03:25 – Kyle Grob
Yeah. Army and Navy.
00:03:27 – Rico Figliolini
Army and Navy. And you hire veterans?
00:03:29 – Kyle Grob
We hire a lot of veterans. We have a lot of veterans that work for us. I try to hire as many as we can. They make very good employees. But, you know, it could probably be a whole nother podcast in itself, what happens to veterans when they come back from service. And so we try to search them out and give people a chance.
00:03:34 – Rico Figliolini
Getting involved in this type of market since, you know, you started, has it changed in the way you do business?
00:04:03 – Kyle Grob
Yeah, because we are so highly regulated from, you know, the ATF regulates us pretty heavily. The ability for consumers to essentially purchase the product and all the paperwork and background check that goes in it has evolved since we started. It used to be nine months, 12, 15 months to get a product. So you buy it, wait for your paperwork for a year or more. You’d almost forget about the product. And then all of a sudden it’d pop up one day. Well, last year, everything went digital. And so now everything’s digital. You go from months or years wait time to days, hours, weeks.
00:04:38 – Rico Figliolini
So you can order this stuff online and get it shipped to you?
00:04:41 – Kyle Grob
No, so you can’t really ship it to your house. So you still have to go to a dealer or go like that. You’re still submitting fingerprints. You’re still submitting your photos. But the process is now all digitized. There’s no manual entry on the ATF side. Everything goes through much faster. And again, we’ve seen, you know, three hour wait times. Where you fill out your paperwork, go to a long lunch and all of a sudden your suppressor is approved.
00:05:04 – Rico Figliolini
So if you have a gun permit or a carry permit, does that make it easy?
00:05:08 – Kyle Grob
It doesn’t really because it’s a completely separate background check. So this, every suppressor you purchase is its own background check. So you treat it like a firearm purchase every single time, except it goes through a kind of a different, it goes through the FBI on the NIC side, which is their background check service. But it goes through separate checking on the ATF side as well. So it is a little bit more involved process than buying a handgun or a rifle or something like that. But similar agencies touch it, I guess.
00:05:38 – Rico Figliolini
Okay. This being the state of Georgia, other states have different ways of doing things. You’ve been to trade shows. You’re involved in the industry a bit. Do you see Georgia being a good place to do business here in this market?
00:05:52 – Kyle Grob
Georgia is a very friendly state. And even just manufacturing in general, you’ve seen all the companies that have moved here. You have, you know, most major automotive companies are either building or about to build here. You got SK batteries. You have some big companies that are moving to Georgia. And then film. I mean, film is massive here now with all the tax breaks. And so you see a lot of stuff coming to Georgia from an industry standpoint, but it’s also very firearms friendly. There’s a lot of big companies here in Georgia. You have Glock here in Georgia. You have Daniel Defense. You have a lot of really big companies. I think Remington’s got a place here. So it is very, you know, Georgia, Alabama, Tennessee, South Carolina. There’s a lot of very friendly states when it comes to manufacturing and firearms.
00:06:35 – Rico Figliolini
So how do you go about selling your product then? I mean, if you go to trade shows, RFPs?
00:06:40 – Kyle Grob
So on the military side, it’s more RFPs, it’s more contract basis. We partner with a lot of firearms companies because a lot of submissions for weapons systems require, you know, we’re viewed as kind of an add-on to a weapon system. Yeah, it’s an accessory. And then on the law enforcement side, we go demos, we have dealers. And then on the commercial side, we have distributors that distribute to dealers. And then we have dealers that essentially are walk-in brick and mortar stores. And we sell directly to them as well.
00:07:07 – Rico Figliolini
So for most people that may not know, why would someone want a suppressor on the gun? Why would a police officer, let’s say a SWAT team, want to suppress it? What makes it?
00:07:17 – Kyle Grob
Really the biggest one is health and safety. It’s the biggest one. So from an officer-involved shooting, or say if he shoots without ear protection, every shot is permanent hearing damage. So if he shoots one in his entire career, he’s permanent hearing damage, he’s on disability from an auditory standpoint. You look at, you know, what you could do, and then you look at, you know, God forbid all the school shootings we’ve had and school resource. When you shoot inside of a building, it’s even magnified. So it’s very, very loud in general, and then you put it inside of a building and it gets worse. So there’s been cases where you’ve seen lawsuits where, you know, a SWAT team or someone’s gone into a house or a building and essentially, you know, saved someone, but they discharged their short barrel rifle inside the house. And then everyone that’s not wearing ear protection, i.e. the family, they’re all deaf or hearing damage, and they end up suing the city. And we see it a lot. And so from a health and safety standpoint, there’s that. You could look at accuracy. And then you look at, on the hunting side of being more courteous to neighbors. It allows you to hunt closer to, you know, other people and stuff like that. Yeah, so there’s so many things that add to it. And then you add, you know, on the military side, it helps with being able to, you know, hide your location and just be more effective. Suppress flash and stuff like that. So a myriad of uses, but really the bigger one is the health and safety side of things.
00:08:40 – Rico Figliolini
I was speaking to a person today that on his old farm he used to shoot his rifle and stuff. And he told me he said, this ear? Pretty much gone. He says now hearing aid. Because he didn’t think that he needed a, you know plugs or anything. A suppressor probably would have helped him. Well at least the plugs might have helped a little bit. But no one thinks about that.
00:08:59 – Kyle Grob
You don’t, you don’t. And you look at the law enforcement side and kind of the heat of moment, you don’t think about it. It’s not something, you’re either fighting for your life or, you know, your split moment decision. Like you don’t think about putting your plug on or throwing a plug in or something like that. It’s a split second decision. So with suppressors, you can really mitigate a lot of that risk. Now, does it make it the Hollywood movie side? No. The only thing that gets even close to that is 22. And it’s because the subsonic is very quiet like that. Any centerfire rifle cartridge you’re never going to get away from supersonic crack. It’s only so quiet you can get it. It is a suppressor, not a silencer. And that’s a probably a very heated topic. It’s a movie thing, yes. But in practical application they do a lot of work for the size of the product and what you use it for.
00:09:50 – Rico Figliolini
So now going from suppressors to the medical industry. You know when you showed me around and you talked to me about mechanical therapeutic systems for a company you’re doing work for inside the perimeter. That you almost had to double the size of your floor space, essentially.
00:10:07 – Kyle Grob
Yeah, so it’s kind of an interesting story. We go back to, we’re a precision manufacturing company. We make contract stuff. We do defense. We do a little bit of everything. And it was kind of a friend of a friend. Their business was scaling and really needed help scaling the manufacturing side of their product. And it was really a right place, right time. It kind of fit in our warehouse. While it’s not exactly what we make, precision assembly, scaling, manufacturing, supply chain, logistics, all that stuff. That’s what we do every day. So I’m just building something a little different versus what I have been building. So it was a great opportunity. Again, the right side of the perimeter is Atlanta company. And it was just a really good right place, right time. Good fit for what they were looking for. Good fit for us on the diversification side. So it’s just it really worked and we’re growing weekly. Yeah, we’re blowing walls down and yeah we’ve tripled the space twice now since we yarded in like October of last year. So it’s very very quick.
00:11:07 – Rico Figliolini
When I walked through and you gave me the tour, I mean there were quite a few people just in that place doing the assemblage. I think you even told me, you said well, how far down can you? Millionth of an inch? Precision?
00:11:21 – Kyle Grob
Yeah, so it’s like our EDMs and some of our stuff, we calculate microns, millionth of an inch.
00:11:27 – Rico Figliolini
So that’s an industry, obviously, you want to get more into.
00:11:30 – Kyle Grob
Yeah, it is. It was interesting. I had kind of heard about the medical manufacturing side, and the more we dug into it, the more I realized how many companies like the company we’re helping are out there. And they have a great idea, a great concept, but they’re either doctors or they’re pcs or biomedical. You know they’ve developed great product but they don’t know the manufacturing side or they don’t know how to scale the logistics. Yes, scaling. So it’s, there’s so many good ideas that maybe never ever come to market or never could reach the potential they could because they don’t know the back end. They don’t know the manufacturing, they don’t know how to. Make five of something is very different than making 500, is very different than making 5,000. And it’s just a different skill set. It’s a different knowledge base. And we’re very good at it. And it was a really, really good fit. And it’s something we believe in. We believe in the medical stuff as much as we believe in the defense. Every day we’re building something to help someone else.
00:12:29 – Rico Figliolini
And to get people to understand a little bit, this particular thing was a therapeutic.
00:12:34 – Kyle Grob
Yeah it’s a, without going into too much detail, it’s a stroke therapy device. It’s used for rehab of stroke patients so that they can actually rehab at home versus having to go into a therapy office. And so it’s just grown immensely and that’s, the product’s done well.
00:12:50 – Rico Figliolini
So how do you go after that market? You know, so if another business person, you know, when you, when you diversify, it’s not easy, right? You’re all set in one way. You have 100% of the direction going one way. How do you do that? If another company was listening to this, how would they be able to diversify? So what challenges did you see?
00:13:10 – Kyle Grob
The challenges, like I said, we very much stumbled into this one. Not saying we weren’t looking, and that’s kind of how we did it, but honestly, it was network. And the guy that owns this company, owns another company and he’s an investment group with another other. So a lot of it is networking and being open and willing to take on a challenge that you may not. Be like, oh I have no business in that, well if you’re good at what you do over here and you can see you can cross the lines you can compare, you’d be surprised what you can do. And then you go to the trade shows. Like there are medical device trade shows. Go to those and walk around and say, hey I’m a manufacturer, or I’m this, I’m looking at getting into this market. Do you have a need for X, what I do? Putting yourself out there and going like, look, this is out of my market, but I’m good at this. I would like to try this and just be open and willing to, A, to fail because you’re going to fail more than you succeed, but be willing to try. And that’s the big thing was the leap. Like we took a leap to do this. I had a good feeling that we could do it. But at the end of the day, like you still have to take the leap.
00:14:17 – Rico Figliolini
You’re a CEO now and you were a founder, but you were on the board. You were chairman of the board?
00:14:22 – Kyle Grob
No, no, not chair on the board. I was more on the technical side. So as we were growing the business, I was CTO. And so we were heading kind of down a different path and it was just a the board kind of wanted to see a different change in the way the company was run. And again, my background, why I said, I wasn’t running the day to day, most more on the manufacturing side and technology and patents and stuff like that. And so, board made a shift and I took back over the company. You know, I go from running it many years ago, to running again. Which happens a lot in small companies. And it was a, we wanted to head down the manufacturing path and that’s what I know. So we made a change and I stepped back in last year and been riding the train ever since.
00:15:11 – Rico Figliolini
Good, good. It’s great to have a company expanding and doing well in Peachtree Corners.
00:15:13 – Kyle Grob
Yeah, yeah. Happy to be here.
00:15:17 – Rico Figliolini
Being an employer of veterans, being steeped in family military and stuff, you do outreach, you do community fundraising in that field, in that area.
00:15:29 – Kyle Grob
Yeah, we do, again, more in the defense space, but we do some charity work with several organizations. And again, we donate product. We do stuff for raffles and fundraisers, and we do a lot of stuff like that. Because I really do believe in giving back to the market and giving back to those people. So it’s something we do a decent amount of. I would like to do more this year. That’s kind of what we’re trying to find some other organizations that do stuff with. But we try to do as much as we can. There’s one group, and I’ll be happy to say the name, but Guardian Group. And it’s Guardian Long Range. And they have a precision rifle series. It’s a shooting competition, but it’s for fun. And they have four or five stops all around the U.S. And we outfitted all their rifles that they let people use for trials and stuff like that. We outfitted all the suppressors. So maybe their first competition experience is with a suppressed rifle. So we do stuff with them every year. A guy named Gary is the one that founded that. So great group. But he has a lot of, most of his stuff is for foster kids. He’s a foster kid himself, and he does, every single dime of that goes right into helping foster kids, helping place foster kids, and stuff like that.
00:16:41 – Rico Figliolini
Wow, that is neat. That is cool. I didn’t think about that. So, you know, leadership, company, what comes to mind when you’re, you know, when you’re looking ahead for the next few years?
00:16:55 – Kyle Grob
Really, my biggest push is diversification. Is trying to grow the medical side for sure, grow my contract manufacturing, and really try to build some stable streams around. Everyone knows the firearms industry goes up and down. It’s always cyclical. And so trying to build a larger company where I can have some overlying pathways and diversify and stuff like that so that I can clip the waves and be able to grow the business without relying as much on a very cyclical market. So that’s really the big try. We’re pushing a lot of technology. We’re trying for a patent a year, or a patent every two years. Yeah, we’re four deep already, with two more applied. So we do a lot on the patent side, a lot on the testing and development side. But yeah, growing the medical is really the big one I’m focusing on in the next year or so.
00:17:45 – Rico Figliolini
Yeah, one of the things you have in the house is a firearm range. You told me, and you can put a .50 caliber?
00:17:52 – Kyle Grob
Yeah, so we shoot up to .50 caliber indoors. Yeah, so we have a, it’s a lab as much as it is a range where we can do all of our instrumentation and we develop based on data. So we use it. We shoot it in almost every single day. We’re doing testing and development. We do, you know, demos for customers and stuff like that. But yeah, we’ve, pretty extensive room back there.
00:17:54 – Rico Figliolini
Yes, it’s amazing. Small. Smaller than this conference room.
00:17:58 – Kyle Grob
Yeah, yeah. It’s not, it’s not very big. It’s not a big long range, but it’s heavily instrumented.
00:18:22 – Rico Figliolini
I can’t even imagine shooting a 50 caliber in there, how that would sound.
00:18:25 – Kyle Grob
Oh it, unsuppressed it’ll lift the ceiling tiles. It’ll pressurize the room, yeah so.
00:18:31 – Rico Figliolini
So lots of work yeah expanding you’re looking towards the future and stuff. One of the biggest problems I guess, and we’re going to go right into that is finding employees. Finding skilled employees or motivated employees. Maybe not even skilled, maybe motivated. How does that?
00:18:49 – Kyle Grob
I’ll trade motivation for skill. I’ll trade because what we do is kind of unique. Even on the manufacturing side, we have very nice machines. We do things to a very, very high tolerance. And even with machining background, we’ve found that some people have either preconceived notions or bad habits or stuff like that. We’re getting to the point now where I would rather have someone that has a little bit of mechanical aptitude, some basic knowledge, or someone out of trade school, and I’d rather just teach them. And finding someone that’s willing, even on the medical side, I’d rather have someone come in that wants to just come in and work every single day, take pride in the product they put out. You don’t have to even be that knowledgeable about what we do. I’ll train you and do whatever we need to do, but someone to actually come in and do it is one of the biggest struggles we find. We’ve had you know, multiple staffing agencies and all stuff like that. And we have people, we had some people the other day that came in for four hours, just left during lunch, never came back. And yeah, just it’s, the workforce is, it’s been disappointing, I guess. And seeing, especially on the technical side, I mean, the craves, the trades, the crafts, like a lot of that stuff is dying. Like people are not, you look in the like tool and dye. Oh, that’s enough. That’s no, so most people don’t know how injection mold stuff works and like that. The craftsmen that build those tools, that is a dying art. There’s only one or two schools in the U.S. that do it. I don’t know any of those guys that make less than six figures. None of them. And, you know, you look at plumbers and electricians and welders. I come from a welding background. I knew plenty of welders in the nuclear field that have multiple houses in multiple states. They never wanted for money. They always had plenty of money because it’s such a very small niche thing and there’s not many people that go into it. And so what we found with the growing, we’ve had to do a lot of automation because we cannot get the people. So we’re putting robotics in, we’re putting automation system in just because I have a certain number of parts that I have to make a day and we’re not hitting the numbers with the people we have. And it’s really hard to find people that want to come in and work. And we have a climate control facility, the nicest machines, our oldest machine, CNC machine is from 2018. It’s the oldest machine we have in the whole building. Most stuff is within two years old. So we work highest machines, highest quality product this, and just having someone come in every single day and want to work. It’s been very difficult to find. And that’s it. It’s been. I guess upsetting a little bit of how hard it’s been.
00:21:25 – Rico Figliolini
I think we talked a little bit about that when I was here last time. And you’re on the board of Maxwell High School Technical, I think?
00:21:33 – Kyle Grob
Yeah, so Maxwell High School, it’s a vocational high school, essentially. It’s a trade high school. They’re over in Lawrenceville, I think. So high school kids in Gwinnett County, if they want to go to that program, I want to say it’s junior and senior year. If they are heading down that path, they essentially will get bused to Maxwell for half their day and come back. And they have machining and welding, hvac, nursing, culinary, carpentry, all kinds of stuff. And you can get some vocational certificates in high school over there. And so I sit on the board over there and I help advise of curriculum of what do kids need to learn if they want to head down this path? They want to head down, I don’t care if it’s machining or engineering or anything like that. Like what are basic skills. I mean we have people that come in their 20s that don’t know what a screwdriver is. I mean, it’s like, that sounds crazy, but until you meet people and you know, I don’t think the school systems are doing people favors. And so I’ve been really trying to help where I can and you know, try to like, look, let’s try to teach people young. I didn’t have that when I was in school. Like I had to learn everything the hard way.
00:22:42 – Rico Figliolini
Yeah. And you were talking about this. You started at 15, I think.
00:22:46 – Kyle Grob
Yeah. So I started machining in, you know, high school. I started welding at 12. I grew up on a farm.
00:22:51 – Rico Figliolini
12.
00:22:52 – Kyle Grob
And so it’s one of those that, you know, I had a very good upbringing. Like I was shown, my great grandfather was a master carpenter. Great uncle was a master machinist. Like I grew up in a trade family. And so like, I got exposed to that stuff very, very young. I was very lucky. A lot of people aren’t like that. Most of their parents are maybe in IT or finance, and they want to go be a machinist or be a welder or something like that. So there’s no, you know, maybe the parents don’t know how to get into that. And so the kids find out at a later date. Well, what if they could start finding out in high school? They start learning, you know, your STEM schools, your vocational schools, that kind of stuff.
00:23:31 – Rico Figliolini
I think like Paul Duke STEM, for example, they’re a hybrid school, right? So it’s, you have kids that are technically STEM kids, but then you also have other kids who are learning CAD and 3D printing and stuff like that. So more of technical stuff that they can actually leave the high school knowing that stuff and then find the job doing it. So that’s the only place I know that’s like that, short of the Gwinnett Science and Technology High School. I forget where that is now. But when I grew up, I mean, granted this, you know, my high school was 50 years ago. Half a century. That’s horrible. Okay. But when I grew up, we had shop classes. So metal class, printing class. In fact, I took printing. I should have taken the auto class because that really works now. But I took printing. And when I was going to college, I worked at the print shop right around the corner. So I made good cash because there weren’t that many people that knew it. And I literally could run two or three presses at the same time. They were small presses. But there were even people back then that would be like, well, what are you in a rush for? Why are you doing what you’re doing? And I’m like, because I’m getting bored running this long run in this one press. I could do this other one while this is going. So it is to some degree motivation, some degree technical knowledge.
00:24:50 – Kyle Grob
Yeah, but a lot of it still drive. Strive.
00:24:53 – Rico Figliolini
Yes. For sure. To be able to make that money. I mean, most parents think, well, I don’t know about most parents. What I think is people got into this four-year college degree thing. Which is way more expensive now than it used to be. And you’re looking at people, who was it, the head of OpenAI, was essentially saying you don’t have to go, the head of NVIDIA was. It was like you used to want to be able to send your kid to do computer programming. And he’s essentially saying, you know, you don’t need to be doing that anymore because it can be done in plain english on OpenAI, essentially. So where are they going?
00:25:36 – Kyle Grob
Good question.
00:25:37 – Rico Figliolini
I see signing bonuses for 10 grand on HVAC here in the metro area sometimes. How do you solve that? I mean, you’re on the board of the high school, but how do you?
00:25:48 – Kyle Grob
Yeah, but it’s one high school. And it’s one high school in a state. And I know there’s other vocational schools in other states. A lot of it just seems to be the state has to look at it holistically in the whole state. And go like, look, this is worth putting money into. This is not football. This is not baseball. This is not your support sports like that. It is an alternative path that is not your commonplace. So it really has to come. And I’ll give the state of Georgia and even Gwinnett County very, very good accolades of, you know, taking the leap on that school and funding that program and pushing it and keeping to push it and grow it. And so, but it has to start at a state level. The state has to be able to go,this is worth putting money into to future. Because you have to do it now for the kids that are coming up. You know if you want to get, if you want that kid that’s in elementary school right now to look at that that program, it already has to be in place so that he will know about he or she will know about it by the time they get into middle school and then by the time they get in high school they can apply for it.
00:26:50 – Rico Figliolini
I think the stigma, but the stigma needs to go away also, right? Because there’s a stigma of like, you’re not going to college?
00:26:57 – Kyle Grob
Yeah. You’re not going to amount to anything if you don’t go to get a four-year degree.
00:27:02 – Rico Figliolini
And it used to be okay if you knew computer engineering and programming. You’d come out of school. Some people, some leaders in that industry would say, don’t waste the four years. We’ll train you during the four years.
00:27:13 – Kyle Grob
Come work for me now.
00:27:15 – Rico Figliolini
Yeah, yeah. I mean, Google used to do that. Some of these other companies started doing away with four-year degree minimums to be able to do that because they weren’t finding what they needed. But now they’re finding it in a different way. But I agree with you. Funding that type of stuff makes a whole lot of sense but it’s taking that stigma away to say, you know.
00:27:33 – Kyle Grob
It’s okay to be a plumber. It’s okay to be a carpenter. It’s okay to, you know wash cars. Because I have a friend of mine who started washing cars then he managed a car wash. Now he owns six of them.
00:27:46 – Rico Figliolini
Yeah again, it’s a bit of drive.
00:27:50 – Kyle Grob
Yeah, but he had the drive and he knew that he had to start somewhere. And I think a lot of people are scared of starting at the bottom of something. And but, it’s one of those that like they’re all these crafts all these trades are very inviting they want people. They’re begging for people to come work.
00:28:06 – Rico Figliolini
You know what? You don’t you don’t need to drive as much. You need to be able to, I think take pride in what you do. You don’t need to go into something and say, well, I want to start my own business because some people don’t want to. They want to do a nine-to-five. That’s fine. They can make lots of money doing nine-to-five.
00:28:22 – Kyle Grob
They can make good money doing nine-to-five, yeah.
00:28:25 – Rico Figliolini
Check out the company. Alright, so we’ve sort of come to the end of our interview. Is there anything I’ve left out that we haven’t talked about that do you think you should mention?
00:28:37 – Kyle Grob
No, I said I can go on for days about the labor and trade schools and stuff like that. But no, I said this. It’s kind of a little bit of my story and kind of where we’ve come from, where we’re heading and what I’m passionate about individually and what I want to do for the community.
00:28:52 – Rico Figliolini
Excellent. So if you all want to find out about the company, check out the website. I’ll have the, actually, what is the website?
00:28:58 – Kyle Grob
It’s kgm-tech.com.
00:29:01 – Rico Figliolini
I’ll have the link in the show notes as well. If you have any questions for Kyle, just email him off the website. Or leave your comments in the, you know, depending if you’re watching this on Facebook or Twitter or YouTube, or if you’re watching this on audio podcast, just send the comments to me and I’ll forward it to Kyle. So, but thank you everyone. Thank you to our sponsors as well, to Vox Pop Uli and to EV Remodeling Inc. Appreciate you all being with us. Share this UrbanEbb podcast with your friends. And if you look, if you know anyone that’s looking to get into the technical field, Kyle could be a good mentor probably. I would think. Thank you Kyle.
00:29:41 – Kyle Grob
Yeah. Thank you sir.
00:29:41 – Rico Figliolini
I appreciate it. Thank you guys
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