Peachtree Corners Life
How will Fusus Affect Community Safety and Life in Cities Like Peachtree Corners?
Published
3 years agoon
Technology has advanced so much in the realm of safety and surveillance. While in the past, surveillance cameras could help police officers solve a crime after it happens, there are technologies that allow law enforcement to catch criminals in rapid response. Peachtree Corners based company Fūsus is solving these problems in crime response and detection with some amazing technology. CEO Chris Linendau, guest on today’s episode of Peachtree Corners Life, sits down with Rico to discuss exactly how that technology works and will be integrated into our community.
Listen to “How will Fusus Affect Community Safety and Life in Cities Like Peachtree Corners” on Spreaker.Resources:
Fūsus Website: https://www.fusus.com
Connect Peachtree Corners: https://connectpeachtreecorners.org
Timestamp Where to find it in the podcast:
[00:00:30] – Intro
[00:02:10] – About Chris and His Background
[00:04:03] – Fūsus Presence in Peachtree Corners
[00:06:18] – The Registry and How it Operates
[00:11:48] – Working with Pre Recorded and Live Video
[00:13:48] – AI and Recognition Technology
[00:17:21] – Second Phase Roll Out
[00:18:59] – Working Across Agencies
[00:24:53] – Choosing Peachtree Corners as a Business Location
[00:28:05] – Closing
“We’re not just talking about being able to solve crime faster. You’re talking about possibly interdicting, actually responding to an incident in real time. And if you think about law enforcement and they talk about that golden 48 hours.., you’ve got really the highest probability of capturing the suspect in that first 48. Well, let’s talk about the first 48 minutes. Think about how much we can do in real time.”
Chris Lindenau
Podcast Transcript
[00:00:30] Rico: Hi everyone, this is Rico Figliolini host of Peachtree Corners Life, and several other podcasts that covers the City of Peachtree Corners. We have a great show today that we’re gonna be talking with Chris Lindenau, CEO of Fūsus, which is actually based in Peachtree Corners. Hey Chris, how are you?
[00:00:46] Chris: Hello Rico. Thanks for having me on.
[00:00:48] Rico: Sure, absolutely. Before we get into the show, I just want to introduce our sponsor, which is EV Remodeling. They’ve been a corporate sponsor of ours for the past few months. And they’ve been supporting our journalism, not only on these podcasts, but through the magazines that we publish. So you can reach out to them. They’ve been a great supporter of ours. They are also based in Peachtree Corners. So speak to Eli, who’s the owner at EV Remodeling Inc. And you can find that at EVRemodelingInc.com. So let’s get right into it. Technology has advanced so much as far as the last few years. And we’ve gone from, you know, having a Ring on the door, on the front door, just to see if that UPS package came or if it’s been taken. But nothing else to be able to do with this. Some people say, well, you know some of this technology is really not helpful except that it shows maybe in the post event of what happened that maybe some crime occurred. And maybe sometimes it could be used to find someone. But in the move from going from Ring and smart devices that’s out there, to a bigger drive of not just private and commercial safety, but community safety, there’s been a big void, right? I mean, you have Ring, you have a bunch of other devices out there. And even when I look at my home and say, well, I can have several different devices, they’re not all talking to each other.
[00:02:10] Chris: Right.
[00:02:10] Rico: You’ve sort of solved that. Right, Chris? I mean, your background is military. I mean, it’s a great background to have, coming into this. So in fact, let me take a step back. Give me a short two minute bio, if you will, of your background in your experience, and then we’ll jump right into the rest of it.
[00:02:26] Chris: Sure. Former military officer, graduated from the Naval academy. Like so many, you know, military personnel kind of transitioning into the private sector, you kind of think about, what’s next? I always kind of had an affinity for technology. It was always something that I enjoyed. So I decided to get into the manufacturing sector pretty early on in my private sector career. First with Panasonic, and then eventually transitioned to a large space and defense manufacturer called MOOG. Building a lot of things for, you know, the likes of General Dynamics and Raytheon. And then subsequent to that I actually, for the first time in my career got involved in public safety with a company called Utility that was building among other things, body cameras and in-car video systems for law enforcement. And so if you look at where we are now, and the company that I founded back in June of 2019, it was really an amalgamation of all of these different skill sets that I’ve kind of picked up. Not only in my private sector career, but also prior to that, my military career.
[00:03:25] Rico: Wow. Just a lot of background in safety and crime and helping certain agencies like that. And you’re right. I have a lot of friends that have been on the police force and military, and it’s amazing where they’ve gone when they’ve gotten out of that. So your company provides what’s being called real time crime center in the cloud, right? it’s working not only across the country with California agencies transforming the way they operated within their communities, providing safety to the communities that they represent. And building stronger relationships it seems, between the businesses and citizens within those communities.
[00:04:02] Chris: That’s right.
[00:04:03] Rico: But you are also in Peachtree Corners and you’re based in Peachtree Corners. And just recently the city actually signed a contract with Fūsus to be able to do some stuff here in the city. So can you sort of explain a little bit about what that agreement entails and where we are with that?
[00:04:20] Chris: Yeah, sure. So, you know, the Real Time Crime Center in the cloud platform is really a public-private partnership platform. It allows law enforcement agencies like Gwinnett County PD here in the West Precinct, which covers Peachtree Corners. Which is obviously where our headquarters is, and that’s where the contract is that you’re referring to our city here in Peachtree Corners. What it allows them to do is basically aggregate data sets throughout the community. And this is important for a number of reasons. First off, if you look at law enforcement as a whole, you know, subsequent to the George Floyd incident in Minneapolis. Which incidentally we were the platform that they used during the protest movements, and then subsequent to that, leading up to the trial. The old approach to just kind of putting police officers out on the street and having a kind of physical presence, in cities that were faced with shortfalls and budgets, in the case of Minneapolis, they actually removed at the time $8 million from the police department’s budget. And of course with that, the resources for a lot of police officers in that city. So, they were faced with an increased level of public safety need, but not the personnel resources necessary to address that need. And so that’s where technology comes in. Fūsus for the city of Minneapolis, like we’ll be doing here in Peachtree Corners, essentially builds a bridge to the private sector. So it allows the business communities, video cameras as an example, in public facing areas. Areas where vehicular traffic may occur, parking lots, entryways to buildings, you know areas of public domain. Those cameras oftentimes capture incidents. And they can be life safety incidents, they can be criminal activity. And I think Rico you’ve documented in prior podcasts, some of the prior activities that have been captured by our friends over at GCPD and their hardworking officers. Well, that just expedites that process even further. So this contract that you’re referring to is basically the phase one of that public-private partnership
[00:06:18] Rico: So, if I understand correctly, there’s a program out there, I think it’s called Connect Peachtree Corners, where essentially not only are you being able to wire, if you will, or to bring into the network or the cloud, private companies and city cameras. But you’re also looking to register citizens, home residents, cameras, Rings, other cameras that might be outward facing to roads and stuff. Voluntarily where citizens like myself, if I have a Ring or an outside camera or two, that I can actually volunteer to register to say, I have this here if you need it. And you’re Gwinnett County police and something happened in this neighborhood and you need that. They can literally know exactly where it is, versus canvasing a hundred homes to find out if any of them had a Ring and if any of them were working. So that’s truly part, I think of expanding what you’re doing, right? Being able to provide that.
[00:07:15] Chris: Yeah, and there’s some nuance to it because what we’re doing with ConnectPeachtreeCorners.org, the platform, the website that we’re going to use to basically enroll willing participants in this public-private partnership is really targeted towards the business community. So, you know, in phase one and at least for the foreseeable future, this is really not to bring homeowners’ Ring doorbell cameras into the network. It’s really more designed for Peachtree Parkway, Spalding, the businesses that kind of line those roads. And of course, on those businesses, on the front of the buildings, on the rear of those buildings, are oftentimes as we all know cameras. And that’s invaluable data for all sorts of situations that law enforcement might need to respond to. So that’s really where we’re focusing in concert with our friends with the city, city manager and his staff, and our friends over at GCPD, is to really build a platform so that the business community can contribute in the live video streams. Now there is also something called the Registry Rico. And this is what you were referring to.
[00:08:20] Rico: Right.
[00:08:20] Chris: And the Registry is a free service that basically says, my name is Chris, I have three cameras, here’s my email address, here’s my phone number, and this is the name of my business. And that’s a free service. And that’s huge because that tells the investigators where they need to go if there is a incident in an area to ask for video evidence. And of course what they do in the Registry is they simply bulk request out to everybody in an area. If you can think of like, just drawing a circle around an area.
[00:08:51] Rico: Sure.
[00:08:51] Chris: And then they can send a digital request. And of course it’s completely voluntary. You know in both cases, the Registry and the live sharing of video for public facing cameras, we’re only asking for people to share of their own volition and they can remove themselves from the program at any time. So there’s no unilateral access on the part of the agency. It’s completely donor contributed and controlled by the donor.
[00:09:16] Rico: With the live feed aside from the citizen part, then that’s a Registry. With the live feed, which includes private companies, commercial cameras, city public cameras. For example, town center has like maybe 80 cameras. There’s a bunch of cameras going down Peachtree Parkway and other intersections, and there’s even cameras the city is willing to pay and put out on outside streets, like near subdivision and such.
[00:09:43] Chris: Right.
[00:09:43] Rico: So all those would be live cameras that if Gwinnett police had something going on, if there was a robbery, a burglary, a shooting, something somewhere, an abduction, that they can follow that track down a road, let’s say. And they can literally pull up those videos?
[00:09:59] Chris: That’s exactly right. And actually the way you described it, Rico, is almost identical to the way that law enforcement uses video technology. I was with an agency the other day and they used through Fūsus in an urban area, they tracked a homicide suspect. As they went from camera to camera to camera. And then they followed that homicide suspect as they exited their vehicle into a business, and then through that business. And with the request for video from that business, they were able to identify the facial image of that suspect. And so having that video, if you will, chain of custody where you see where a suspect has transited through an area is of extraordinary importance. And we’re not just talking about being able to solve crime faster. You’re talking about possibly interdicting, actually responding to an incident in real time. And if you think about in law enforcement and they talk about kind of that golden 48 hours, the first 48 as it’s sometime called after a homicide occurs, you’ve got really the highest probability of capturing the suspect in that first 48. Well, let’s talk about the first 48 minutes, right?
[00:11:12] Rico: Right.
[00:11:12] Chris: Think about how much we can do in real time. If information is shared appropriately while of course also maintaining people’s right to privacy. And that’s the other component of this, which is, it’s important to note that we’re not talking about cameras inside people’s living rooms, or we’re not talking about doorbell cameras facing off the side of someone’s home, facing a neighbor’s home. We’re really talking about major thoroughfares, parks, public areas, areas that are already under surveillance where the officer may in the past have to physically go to that location to acquire video. Now they have actually the ability to use that data in real time.
[00:11:48] Rico: So let’s stay with that for a minute because I’m curious, I have a few quick questions regarding that. So I’m in front of these screens, these monitors and I see where I wanna be, but I know I just missed seeing that. Is it like DVR? Can I reverse that feed to be able to see a few minutes before? Is that possible to do that?
[00:12:07] Chris: It is. And we call that a Prerecord Buffer. So, you know, that buffer is configured. So typically what we’ll see with like city owned cameras, you know, they’ll keep the buffer for a few days and sometimes businesses will only share live video. Other times they may share live and maybe some prerecord buffer that they’re comfortable with. A lot of times that’s three or four days. But you know, when you talk about incidents that are unfolding in real time, you really aren’t talking about needing data a week in the past or a month in the past, that’s more of a forensic activity. What we’re talking about is real time access to data.
[00:12:40] Rico: And during that real time access, I’m sure there’s data showing up on the screens. It’s almost like sci-fi right? Like it’s almost like what you see going on you know, near future type stories. And there may be data on there because some of these cameras may be license recognition, plate readers, and stuff. So with that, they could pull that up as well at that moment. So cars passing by they’re following it down the line.
[00:13:02] Chris: Beyond just pulling up the license plate reader, think about pulling that up in context with surveillance video. So now you know where the vehicle was at the time. So now you have a time mark, where you can pull up the closest available live surveillance feed, and you’re seeing both in concert. Think about how officers would’ve responded to that in the past. They would’ve actually physically gotten in their car and driven to a location that they hoped that a suspect would drive past. Now they’re using what we consider to be more of an intelligence led policing approach. And that not only helps them do their job, but it also makes best use of taxpayer funds, right? Because now you’re not just throwing personnel resources at a challenge, you’re actually using technologically enhanced response methods.
[00:13:48] Rico: Yeah, absolutely. And I think, I could go further and just say that, I think that if they’re following someone down the road, instead of ending up being a police chase, a car high speed chase somewhere that actually can be ahead of where they’re going almost. Throw out the chain and blow out the tires. I mean, and we’re talking about cars, but it could be someone on foot as well. To be able to see where they’re going if they fled the scene. More eyes on the street, if you will. To allow other surveillance to be enhanced with what they’re doing, like you said. So, I mean, I see a lot of possibilities. Now, to dig in a little bit more, you know, we talked about privacy before. Facial recognition is part of what a lot of people know about, right?
[00:14:30] Chris: Right.
[00:14:30] Rico: Because your iPhone can recognize you, you know, it’ll open an app based on your face and it almost doesn’t matter what you’re doing sometimes, unless you’re doing like a blow up face, then it might not recognize you, right? But using AI, using machine learning, being able to recognize that is not necessarily part of what you’re doing. It could be done later, but it’s also used for identification as well, no?
[00:14:54] Chris: Yeah. So artificial intelligence is kind of a broad term and it gets thrown around quite a bit. You know, at Fūsus we kind of simplify that. So when we talk about what we’ve built, you know, we have data scientists on our team, our research and development team. And what these data scientists do is they basically identify the fact that you have a white shirt on. I have a dark shirt on. And so if I’m looking in video for a missing person or an injured person, and they’re in a park and the 911 call comes in and that call says, well, this person’s wearing a white shirt. That alone may take what is a thousand people in that park down to a hundred, right?
[00:15:34] Rico: Right.
[00:15:34] Chris: So now you’re, by a large extent, really making that area of focus more constrained and that helps them in a real time response scenario. Take that one step further, Rico you’re wearing a bag on your back, right? So now a hundred becomes maybe ten. And then we’ll add in there that you have blue jeans on, for example. So now, that ten goes down to maybe two. And so artificial intelligence in our world is really just a way to kind of take what is a large, broad view of video and really kind of funnel that into something that’s actionable. Because you know what you’re looking at Rico, you’re dealing with human beings, right? And there’s this concept of information overload. And so there’s diminishing marginal returns, obviously on investment. As you add more cameras in a city, you can’t just stare at more cameras on a screen and have a better idea what’s going on, right? It’s inversely proportional, right? So what AI does is it’s kind of the equalizer. It says, listen, these cameras are now smart. And they act almost like an alarm. We’re missing a child that was wearing a backpack with a white shirt and blue jeans. Now our cameras in the city of Peachtree Corners can look out for that missing individual and then signal to the officers that, hey, we may have a possible match. And obviously that can make the difference between saving that child’s life or them being taken out of the city limits. And that’s obviously what we’re trying to do.
[00:17:04] Rico: Right. And so for an individual to hear that, that doesn’t just mean that they’re looking at other screens to say, there’s a child with a backpack. Literally the system is recognizing that and will show those images on the monitor as the police are investigating it I imagine.
[00:17:20] Chris: That’s exactly right.
[00:17:21] Rico: You know, the platform roll out that you’re doing in Peachtree Corners is pretty much what we discussed just now, right? That first phase, so I imagine there’s a second phase. So what would be involved in a second phase of this?
[00:17:35] Chris: Well I think right now that’s kind of TBD, but expansion is really, you know, our area of focus. I mean as we bring in more community businesses, you know, the network effects take hold, right? The value of the system to you and I as citizens of Peachtree Corners increases proportionate to the buy in from the business community. You know, as more video sources and more alarms are put into the system, the situational awareness of our West Precinct assigned Gwinnett County police officers improve. And as such the thought process is, their ability to provide us public safety improves as well. So phase two is really at this stage, thought to be more of an expansion upon phase one. In phase one, we’re looking at really developing kind of a critical mass of adoption. And I think we’ve identified some businesses, some areas of interest that we’d like to reach out to and encourage their participation. And then hopefully, obviously, bring solutions to, you know, issues that we’re all aware of or now becoming more well known in Peachtree corners in terms of public safety. So that’s where the rubber hits the road. Does the system help GCPD provide a better service to us as a community? And that’s where, you know, I think we’ll be keeping a close eye in phase one and making sure that our progress is measurable and defined. And then candidly, that that’s something that, you know, as GCPD talks to members of the community, through the Cops Forum that they can report, you know, when they have their cops meetings.
[00:18:59] Rico: Not only GCPD, I mean the system actually, because of the way the platform is set. Not only can it use multiple different technologies, be drawn into a different cameras and such, different operating systems, I guess, right? But you’re talking across agencies too. So it’s not, let’s say something happens here, but all of a sudden that perpetrator is going into DeKalb or Fulton County or the City of Doraville or Brookhaven. If they’re all wired within the system, there’s really nowhere to hide to a degree, right? If you’re a criminal. I mean, is that the goal to be able to do that?
[00:19:35] Chris: Yeah. Rico, we always say, you know, criminals don’t know jurisdictions, right? They will transit from one jurisdiction and into another to commit a crime and then go back. And that may be the jurisdiction that they live and is different from the jurisdiction that they commit the crime. And so for years and years and years technology was siloed. Camera A, didn’t speak to software B or a software system A did not speak to software system B. And what Fūsus has done is we’ve eliminated that. We’ve basically created bridges between all of these disparate systems so that among other things, law enforcement agencies can have inter-department collaboration. They call that mutual aid. And when you’re talking about catching criminals and people doing the wrong thing, or even when you’re talking about responding to a life safety situation, an ambulatory situation, where maybe the closest available law enforcement or emergency resource is actually in a neighboring jurisdiction. That’s where this interagency collaboration through Fūsus is so powerful. And we’re seeing it all over the country. I mean, we’ve got now 120 plus cities and counties around the country that are connected. Some very large cities, some entire state. Just here in the Atlanta Metropolitan area, we have a wealth of mutual aid opportunity. You’ve got obviously the city of Atlanta using the system, Cobb County, Fulton County, Sheriff’s office, Henry County, Roswell, Alpharetta. I mean so you’ve got a veritable gold mine, if you will, of collaboration. And that’s what Fūsus endeavors to do. You know, obviously Peachtree Corners has invested in a certain number of cameras, both license plate readers, and surveillance cameras, in Town Center and otherwise. But you think about maybe call it 150 cameras. Think about the 10,000 now that, to your point Rico, our friends over at Gwinnett County through the system can utilize to kind of put the pieces together in an emergency. And that’s what Fūsus does.
Yeah,
[00:21:39] Rico: interestingly enough, I think if people knew the range of technology being used by different cities, different counties, different departments, where they don’t meet each other. Even within a federal government, doing Welfare let’s say, or Medicaid or Medicare. It took a while for some of these agencies to be able to talk to each other, right? Because they’re using completely different platforms, completely different technology. And it’s no different in law enforcement, right?
[00:22:03] Chris: That’s right.
[00:22:04] Rico: So being able to have a platform like yours, to me, just makes sense. And you’re then now the power of what you’re doing here across counties. Because like you said before, I mean, criminals don’t know jurisdictions. They might be in Fulton county, they might go up to Calhoun for the weekend.
[00:22:22] Chris: Right.
[00:22:22] Rico: Or something, you know, I mean, anything’s possible. Peachtree Parkway’s a, thoroughfare going from Midtown, going all the way up to Johns Creek and Foresyth. I mean, you can make that drive over 40 minutes, depending on the time of day, right? And things can happen. And random things can happen as people know. So you have, when people do burglaries, right? I think it was a Midtown street just recently. It was like, 20 car break-ins on the same street. It was just a ridiculous amount of break-ins, but people think a criminal would break into one car. Well, no, they’re not there for one car. They’re in a parking deck and they’re gonna go to five or six or seven different cars because that’s how they make their money.
[00:23:01] Chris: That’s right.
[00:23:01] Rico: So if police can see that happening, because it could happen over a period of 40 minutes, and no one would know, right? But if police can see that, I mean, I can see how that is a benefit. And when you get someone like that off the street, that means there’s less of that happening, because that’s not the only time that’s happening.
[00:23:20] Chris: Well, and criminals also know a hard target versus a soft target. So if the word gets out that Peachtree Corners is interconnected, that we have a public-private partnership between the business community and law enforcement, that there’s free flow of information sharing. And as such rapid response from law enforcement, you know, they’re gonna go somewhere else. The word will get out very quickly. They’re not gonna be breaking into cars, breaking into businesses with the same level of frequency that perhaps they did prior to that engagement with the community. And that’s why if you look across the country Rico, this is the future of law enforcement. It’s not just something that’s unique to Peachtree Corners. Community led policing is really, if you talk about what the buzz words are in public safety today, community led policing is probably at the forefront of the conversation and it’s not just law enforcement. I mean, mayors are actually running on community led policing efforts. And it just makes sense, right? I mean, you’re saying, listen, we’re gonna make better use of taxpayer funds. We’re going to bring the business community, members of the community in closer collaboration with law enforcement. And what that does Rico is it builds trust, right? I mean, that’s fundamentally what we’re achieving here is that now with quicker response and better collaboration, members of the community become part of the solution. And we all know change management, right? If you’re trying to change the perception of public safety, get people actively involved in the change. And so that’s what we’re doing with Fūsus.
[00:24:44] Rico: And that’s great, because I think you brought up the Floyd incident from a few years ago. Transparency is probably the biggest thing.
[00:24:52] Chris: Right.
[00:24:53] Rico: More cameras mean it’s more transparency. Not only, in the situation of law enforcement, but also to make sure that law enforcement also acts responsibly. Because they’re all within the system, it becomes an important factor I think, like you said, for that trust. And I can only see it growing because there will be more cameras, there will be more use. And I’m sure as your company evolves, there’ll be more different uses that you may not realize today that may come up 12 months from now because with more activity, I think that creates more opportunities for advancing the system that you have. So, as far as Peachtree Corners goes, maybe you can, you know, you guys have been in Peachtree Corners, I don’t know for how long, but why did you choose to put you to a company here?
[00:25:41] Chris: First off I live here. And the second thing is that, I really liked when I was looking at where to set up our headquarters. Because we did look outside of Peachtree Corners as well. You know candidly, you think about hiring a lot of engineers, people that are fresh out of Georgia Tech perhaps, you think immediately, okay, let’s go Midtown, right? Because that’s, you know, you’ve got Marta you know, available and that’s just as accessible. But what I really loved about Peachtree Corners is first off it was a very friendly community in terms of business. They were very supportive of us, the Mayor and the City Manager, Mike and Brian. You know, they were very supportive of us setting up shop here. It’s also a very technologically forward leaning city. And if you look at what Brian’s done, it’s just tremendous. I mean, he has really put, you know, this is kind of the Silicon Orchard. It’s kind of the east coast equivalent, if you will, of the Silicon Valley. You know, you’ve got a lot of companies coming here that are in the technology sector. You’ve got autonomous vehicle companies, you’ve got the 5G initiatives that Brian’s been pushing forward. You’ve got the international technology collaborative that he’s creating with countries like Israel. And so if you think about where you want to be as a technology company and where a wealth of talent will potentially locate themselves, well Peachtree Corners is a great place. So we’ve had a lot of success here. I would also tell you that the building owner, for the building that we’re in, he was great to us. You know when we started, Rico, back in June of 2019, we had five employees. And as a new company with five employees and we had a fold out table, that was our conference table, right?
[00:27:23] Rico: Oh, that’s funny.
[00:27:24] Chris: And you know, all of us left good paying jobs and really kind of, you know, on a hope and a prayer, right? To make our own company. And so the building owner was very kind to us when I said, listen, I can’t sign a long lease. And it’s gotta be a very reasonable monthly rate. But we wanted to be in a nice building because we had confidence that we could, you know if we put our heads together, we could grow something and sure enough. Bud was really kind in giving us kind of a no lease space to rent. And now I’m happy to report that I’m his largest tenant and we have a hundred employees and growing and. We did it in a little over two years. And so pretty excited about where we are, but you know, even more excited about where we’re going.
[00:28:05] Rico: Excellent. It’s good to have you here. And you’re right, Brian and the city has done such a terrific job. I think there are 20 countries represented here between companies like, Valmet that’s I think out of Finland, agencies and chambers, like the French American Business Chamber that’s located here. And companies like Intuitive Robotics that just is building out their five building campus. I mean, I don’t think people understand to some degree that have lived here for a while, how much is represented within the city. So cutting edge having companies like yours here really has made a difference here. And certainly I’m looking forward to the difference it can make in community safety. It’s good to have you on, I appreciate Chris, your time with us. Everyone, if you’re, you know, looking obviously for additional information, where can they find additional information on your company?
[00:28:55] Chris: Rico, we’ll have the ConnectPeachtreeCorners.org website, we’ll have that up and running here soon. And we’ll have contact information and all sorts of ancillary data. So if people are trying to learn more about the opportunity and how to contribute and how to participate. Please take a look at that website and we’re of course here. Fūsus and Peachtree Corners. And they can always reach out to us directly at Fūsus.com. And we look forward to supporting the city. This is our home. This is where my family lives. This is where our children go to school. And so, you know, obviously I have a vested interest in making sure that you know, this program’s successful and that we take care of our fellow citizens in Peachtree Corners. So thanks for having me on, Rico.
[00:29:35] Rico: Sure. I appreciate it, Chris. Thanks for being a good neighbor. Everyone, thanks again for joining us on this Peachtree Corners Life podcast. Look out for our next issue of Peachtree Corners Magazine and our newest Southwest Gwinnett Magazine. That’ll be coming out in the next month or so. But stay safe and have a great day.
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Discover how this family-owned business adapts and thrives in a rapidly changing industry. Don’t miss their insights into the power of branding and the joy of bringing client visions to life. Join us to learn how a commitment to quality and community shapes the future of a business.
Resources:
Vox Pop Uli Website: https://vox-pop-uli.com/
Facebook: / voxpopuli.inc
LinkedIn: / vox-pop-uli
Instagram: / vox_pop_uli
Timestamp:
00:00:00 – Vox-Pop-Uli: Adapting to Changing Technology
00:03:52 – Customizing Solutions for Clients
00:06:05 – Branding Importance for Clients
00:08:56 – Providing Seamless Solutions for Businesses
00:11:38 – Delivering Quality and Value in Business Relationships
00:14:37 – Diversifying Marketing Strategies for Business Growth
00:18:11 – Commitment and Adaptation in Challenging Times
00:22:00 – Hiring for Attitude and Growth Mindset
00:23:59 – Fostering a Growth-Oriented Workplace Culture
00:26:49 – Navigating Deadlines and Expectations in the Promotional Products Industry
00:28:45 – The Evolving Landscape of Business and Community Growth
00:30:55 – The Rise of Retail Density in Peachtree Corners
00:33:45 – Navigating Family Dynamics in the Workplace
Podcast Transcript
00:00:00 – Rico Figliolini
Hey, everyone. This is Rico Figliolini, host of Peachtree Corners Life. Appreciate you being here with us, listening to this either on a podcast through Apple or iHeartRadio or Spotify or on Facebook on our live stream or YouTube as well. So I have some great guests today, father, son, Andrew, and Daniel Hajduk from Vox Pop Uli. It’s a business that I’m highly familiar with, the space and the industry. I have done some work in it a little bit early on when I was younger. God, when I was younger. But, you know, you do need experience in this business, and it doesn’t change. So, you know, putting things on objects, creating marketing collateral, this is what you all guys do, right? I mean, so tell us a little bit, Andrew, where this all goes.
00:00:46 – Andrew Hajduk
So, hi, my name’s Andrew Hajduk, and I’m the president of Vox Pop Uli. I started the company in 1996. At that time, I had a partner. We worked for a company that was kind of similar to this. Although the technology’s changed, but we thought we were smarter, we thought we were better and decided to go out on our own. We had a couple of clients that followed us and since then have always just worked to be super responsive to our clients and go where the technology is going. You know, when we started the company, digital printing didn’t exist. And we’ve gotten big into digital printing. We’ve gone into embroidery, into laser engraving. and all the different things that help companies communicate their brand.
00:01:29 – Rico Figliolini
Yeah, it’s interesting. I think it was Curiosity Lab. Someone from there that told me, listen, I think they tried to do Louisville Sluggers, the bat. And they needed something printed on it. And they were like, you guys can’t do this, can you? I forget what the quantity was ridiculously small considering, you know, it could have been a thousand or 500, but it was a small number. You guys were able to do that too, I think. Just knock it out.
00:01:51 – Andrew Hajduk
We’re actually on the next generation of that, and I don’t want to spoil anybody’s surprise until that one gets unveiled. But, yeah, we did the first generation that the city used in some travel and some promotions, and it was a pretty cool combination because it was a little mini bat that was engraved and printed with city branding with the logos for Curiosity Labs and some of the city stuff.
00:02:13 – Rico Figliolini
It’s cool. I saw that on my little tour that you guys gave me, so I appreciate seeing that because that sort of got my mind moving along about what else can he imprint? Like if I give him something, can he do it?
00:02:22 – Andrew Hajduk
That’s, that’s, you know, one of the things that we love to do. And one of the things that we love about this location and where we’re at and serving the people that we do is we love getting people in here because you get to see what we do. But once you walk around, you see that and you’re like, okay, well, could we do this? Or could I do that? It’s always a lot of fun to walk people through here because they see what we do. Then they start to kind of make it their own and see their logo on things.
00:02:52 – Rico Figliolini
And Daniel, you’re in marketing and you’ve been here about two and a half years with your dad, I think, right?
00:02:57 – Daniel Hajduk
Yeah, about two and a half years. The summer of 2022, after I completed four years in the Navy, I wanted to… I realized I wanted to get back to something like this, something that doesn’t feel like work most of the time, something that you’re growing something constantly and doing something different every single day, like the bats. I mean, that morning, no idea we’d print on bats, but that came up the next day, and we have bats going, and we’re even in the back right now working on the new edition, and it’s really fun.
00:03:26 – Rico Figliolini
You can’t share what that is?
00:03:30 – Andrew Hajduk
Not yet. I don’t want to get in trouble with the city. First dibs.
00:03:34 – Rico Figliolini
I’m just kidding. Did the military background help you a little bit?
00:03:39 – Daniel Hajduk
Yes. One thing I like to, I always ask them and question them on why we do things a certain way. Why do we do it like this? How did you learn how to do this? Now, why is it like this? So it gave me an experience of… One thing the military is really good at is structure with things. And I love mixing that, the strengths of that with our kind of complete customization on everything we can do. And so really just maximizing what we can do for clients, what we can do for ourselves at the best potential.
00:04:10 – Rico Figliolini
A bit of problem solving sometimes when a client comes to you and you’re not sure, they’re not sure maybe, and you have to guide them a little bit.
00:04:18 – Andrew Hajduk
It’s trying to figure out, and we ask a lot of questions, and there’s folks that we work phenomenally well with, and we’ve got some really good long -term relationships. And sometimes it’s tough because in that initial period, we do ask a lot of questions because I’m going to try to help you get to what you’re trying to do. And I’ve got another customer who says, hey, one of the things I like about you guys is you give me what I need, not what I always ask for. But that’s what we’re trying to figure out is, okay, how are you going to use this? Who’s going to be putting it together? How’s it going to be distributed? All of those things to try to maybe get to a better idea. Maybe not. And maybe what we originally started with is the best way, but we try to get there.
00:05:02 – Rico Figliolini
Is there a philosophy that you want to share? I mean, I sense a philosophy in here.
00:05:07 – Andrew Hajduk
We do whatever it takes to make a customer look successful. And that is the greatest reward for us. I mean, I love the project business. We love doing things. We’re not coming in here. Daniel mentioned the bats, different things. We don’t come in here and do the same thing every single day. But there’s no greater reward than when we see our stuff on TV at the Army-Navy game, when we did a bunch of stuff for the Sun Bowl, when we saw that come back and clients are sending us pictures or showing us how things work out. And which ultimately leads to the greatest reward of all is somebody saying, hey, here’s somebody else in my company that you should be working with.
00:05:52 – Rico Figliolini
It’s interesting. I mean, obviously, you’re based here in Peachtree Corners, state of Georgia, but your stuff goes all over the place. Trade shows in Vegas, I’m sure, West Coast and all over the place. What type of clients? I know in sales, you always ask, I guess, what’s your preferred prospect, your lead? Like, who is your client? Who would you say, even if it’s a variety of clients, how would you describe that?
00:06:17 – Andrew Hajduk
So I think, and it sounds kind of funny to say this sometimes, but the best client is first and one that has a similar mindset that we do, that believes that it’s important to brand. It’s important to get your name, your logo, your look out there. There’s a lot of guys out there, and a big portion of our business is we work with a lot of retailers. And we have retail customers that don’t market a ton. They don’t worry about what the appearance of the store is and things like that. And, you know, that ultimately gets reflected. But if you want to convey a certain image, right, and it doesn’t mean you have to spend a lot of money, but if your branding is important, if consistent branding is important, if getting the word out there, right, and even for our B2B clients, we’ve got some great B2B clients here in Peachtree Corners right behind us as well. And they care. They want their employees to feel special. They want their associates to look good. It’s important that their people look good in the marketplace. And that’s the best kind of client.
00:07:21 – Rico Figliolini
I’ve been following you a bit on LinkedIn and commenting and engaging a little bit on some of your posts. I saw one that had a deal, I think it was with truck wraps, which really hit home for me because I totally don’t understand why people can’t get it into their head there. After three years of something, you really do want to refresh it. It’s almost like a restaurant that opens up in another restaurant space and keeps their awnings in sort of the three -year -old, four -year -old decorations outside rather than replacing it all. This way you look like a new place. How do you do that? How do you work with people that, you know, I’m sure you’re doing other things with them, but you may say to them, you know, that awning needs to be replaced or something.
00:08:08 – Andrew Hajduk
I try to bring it up. We probably wrap an average of 600 vehicles a year for our clients. And one of the questions that we often get asked is, how long is it going to last? And my response is, it’s going to last far longer than its useful life, meaning that it’s going to stop disrupting the environment. We have a phrase that I like to use around here. I said, you’ve got to be tastefully obnoxious. Right? You’ve got to get people’s attention because over time, everything starts to blend into the environment. And so, you know, if it’s we don’t think of our vehicles in terms of marketing budget. And quite honestly, it’s the lowest cost per impression that you can get out there. And we should be looking at it and not just rewrapping a vehicle either when we get a new one or when we wreck it.
00:08:56 – Rico Figliolini
I mean, that makes sense. I mean, they drive their vehicles around, they park. Maybe in front of their retail place of their restaurant and catering. I mean, there’s a value for it to look a certain way. You don’t want it to look dingy if you’re providing food. Like, there’s just a real value, I think, in how you present yourself. So when it comes to marketing then, how do you approach companies? How are you getting your business leads?
00:09:24 – Daniel Hajduk
So a lot of our business has come from other clients of ours. So one person works at X company. They either move to that company or have a friend at this company. They use us there. So it’s kind of just a domino effect of people just notice what we can do for them. And it just keeps growing and keeps growing and keeps growing. Beginning of last year, we took a different approach and we really got aggressive, I would say, with trying to really focus here in the Atlanta area to service everyone around us and just really grow with everyone. Like our neighbors next door or someone two miles down the road or anyone here in the city, we know that there’s opportunity because there’s so many great businesses in the area and everyone needs what we’re doing. And we know so many people struggle with something that shouldn’t be a hassle on their end. It should be something they send to us and we take care of and we deliver beyond their expectations.
00:10:18 – Rico Figliolini
I was reading some of your branding in the foyer, in the entrance. And one of the lines was to, something that’s used quite a bit, but it’s interesting, not everyone follows through, turnkey operation. Make it silly stupid for people. Make it so easy for them that when you deliver the job, it’s done, they don’t have to worry about anything.
00:10:43 – Daniel Hajduk
We had a, this is why we see that there’s all this opportunity here and just Peachtree Corners alone. We had a lady come in from a company that’s on the other side of that intersection down there, and she called in and mentioned that she needed help with hats because the hat order she had got canceled on someone online right before the event, and they weren’t going to be able to get it to her in time. She called in and said, hey, come in, let’s take a look, and we’ll figure this out. She came in about 10 minutes later, and within five minutes, we had a hat picked out. We gave her pricing. We had proofs to her that evening. And we had the job two or two days later. So when I tell someone, getting a bucket of hats shouldn’t be difficult for your event. Getting employee apparel shouldn’t be difficult. Having a trade show backdrop shouldn’t be difficult to get. Whatever you need, it should not be hard. You should not have to be worrying about checking every step for approval. We’ll tell you what we’re going to deliver, tell you when. We’re going to ask you questions. We’re going to need answers. That’s just to guide us to the right product and the right timing.
00:11:47 – Rico Figliolini
Cool. When you’re doing this and there’s value to what you do, right, Andrew? I know pricing is always an issue. Well, not always an issue. I mean, the way I work is that I don’t go for the cheapest. I don’t go for the most expensive. I go for the quality, the delivery, somewhere where I trust that. I can be waiting like all of a sudden I have a job and then that stuff doesn’t show up. But some people worry about pricing. And, you know, how do you make sure you hold your value? You know, because there is a value to what you do.
00:12:25 – Andrew Hajduk
So, you know, I always tell people we should always be in line. You know, are there times we’re going to be more expensive? And if you shop hard enough, you’re going to find something cheaper. We like to tell people we give them back the greatest thing that we can, which is time. You were talking earlier about managing things and going through it and stuff like that. And you shouldn’t have to. It should be straightforward. It should be easy. You shouldn’t have to worry if your colors are correct or is there an instruction sheet with putting the hardware together or am I violating any brand guidelines? We work with a lot of national companies where brand guidelines are important. So we try to do that and we try to be very fair. Quite honestly, you asked about philosophies and things like that and call any of my long-term clients and they’ll tell you that they’ve heard me say this line a thousand times. Here’s the way I look at it. In every relationship, you have a bucket of money. The more I can give you for that, the better we all are. You grow your business, that bucket continues to grow. There’s more opportunity for us to win and we try to have very long-term relationships based on that.
00:13:33 – Rico Figliolini
Going back to what you said, Daniel, referral business because that’s what you were talking about before, right? You’re doing a good job. People refer you. They go to another place. They know the experience with you. You’re going to be the person in that door, in that new company. When you’re dealing with a new business that’s coming in, whether it’s a retail place, restaurant, let’s say that type of business, storefront, let’s say. They’re brand new. They’re not a franchise even because you know, they want to do their own thing. How do you approach a business like that when they come to you? Are there certain staples that you think they should be doing? How does that work?
00:14:15 – Andrew Hajduk
100%. Over the, I had to figure this out for something a couple years ago. And with all the rebrands that we’ve done, all the acquisitions and all the stores we’ve opened over the years, from Wolf Cameras to Aaron’s to Mattress Firms and so forth. We’ve opened over 7,000 stores. And all the way from guys that they’re opening their first unit to their 2,000th, whatever it is. Especially in retail, and I think it’s more important than ever, there’s two things that you have to do. One, you have to create omnipresence, right? So whether that’s being on Facebook, on social media platforms, but also in print and out in the community. We see all the time, right? You’re driving down the road and you drive past a shopping center and you’re like, huh, when did they get there, right? How long have they been there? And maybe they just opened, but they didn’t do a good job of disrupting the environment. I believe big time in guerrilla marketing, getting out there with the businesses. If I was a local restaurant here, I would be going and knocking on doors, especially as people are returning to work, giving them lunch specials, trying to get people out of the office just to drive that traffic. Too many times, and I tell all of my clients this, is we can’t just sit back and wait for people to come. We’ve got to get out there and let the community know we’re there.
00:15:38 – Rico Figliolini
Yeah. I can see what you mean by that. I mean, they’ll be doing the magazine business, for example, right? Which is print, digital, and everything else that comes in there. So we talk to a lot of people, and everyone has their philosophy. And certain businesses work a certain way. Maybe social media works better for them than print. There’s a variety of different things, right? So we tried to produce content as well. But the interesting part to me is this. There’ll be a business in business for six to seven months. They’re all in on social media. And then all of a sudden, six, seven months, eight months later, they’re realizing that’s not working. And they’re not doing anything else but social media. Maybe they’re not going to the festivals. Maybe they’re not going out into the community, which they would need branding to be able to do that. You can’t just show up naked, right? You need that stuff to be able to be out there. I mean, when I participated in Peachtree Corners Festival, you all did my table drape and attire and stuff. I can’t tell you how many people stopped at the booth or passed the booth to say, wow, look, yeah, we get that magazine or we get the sister publication or we listen to their podcast or something. So it was a good, visible place to be.
00:16:56 – Andrew Hajduk
But think about the, you know, you’re older like me. So think about when we used to go to the mall when we were kids and stuff like that. How did the restaurants, how did the Chinese restaurant or the pretzel place or any of those places drum up business? They had people come out from behind the counter and go up and hand people samples and things like that. And that’s the kind of stuff that businesses have lost. Social media has to be a part of it. It absolutely does. But you have to have other things as well. I mean, I see so many businesses that just rely on a single channel of marketing and don’t worry about getting the word out. And we’re all super busy. We drive the same route every single day, stuff like that. And you don’t notice stuff. It’s our job as marketers to disrupt the environment so that when you’re driving by the shopping center, you’re sitting there in the light, you’re going, holy cow, I didn’t realize that that was there. They must be new. I’m going to stop in and try them.
00:17:54 – Rico Figliolini
Yeah, no, perfect. I love that. You’re right. I remember reading, I think it was some ones, the franchise manual for people that started the franchise, right? And this was some years back. I don’t even know if they do it now. But one of the things they did say in there was go check out all the commercial businesses within a two-mile radius. and then within one mile, and go bring them free lunch. Every one of them, free lunch. And, you know, someone may look at that and say, well, that costs money. And it’s just like, think about it. When you’re home and you cook for your guests, and they say, this is wonderful. Don’t you want the same thing? So, yeah, people are afraid, I think, sometimes to spend the money in, but they’ll spend the money in ridiculous ways, but not in other ways.
00:18:41 – Andrew Hajduk
To me, it’s a commitment thing, right? If we want people to make a commitment to us, we have to make a commitment to them. Somebody’s going to have to go first.
00:18:50 – Rico Figliolini
And you started this in 96, you said? 96. So that was, I moved here in 95, actually. That was the year of the Olympics. Olympics is kind of funny that way. I remember back then I used to sell commercial sheet-fed printing. You could be a lousy salesperson and still make good money. And after things stopped around, I forget what year it was now. Things just got a little bad. And salespeople, you could see the tree shake and all the bad ones fell out. Did you feel that way sometimes?
00:19:25 – Andrew Hajduk
We’ve gone through a couple different challenges, right? So we didn’t start because of the Olympics. We had some Olympic work and things like that. But because of when we started, we were a little bit behind the curve there. So a lot of that stuff was already going on. We were fortunate and we had two clients that pushed us to really get the company going and get it off the ground that, you know, so we weren’t kind of in that survival mode from day one. But then you had the dot-com crash, right? In 99, 2000. And there were so many people that were printing just a bunch of stupid stuff. And, you know, you had to get through that. So that was kind of, I always say it’s a flush that we need, but it’s painful to go through.
00:20:09 – Rico Figliolini
Did you see the same thing in 2008?
00:20:11 – Andrew Hajduk
Absolutely. That’s the next one I was going to go to. You know, we were, my two biggest clients in 2008 were Aaron’s Sales and Lease and Mattress Firm. And both Ken Butler and Steve Stagner that ran those companies respectively, they were very much forward thinking. And I remember Steve saying, we’ve got to dial up the advertising. We have to work harder today to get the customer’s dollar than when it was easy. And so, you know, for us, it was good there. But we saw a lot of guys, and especially as digital printing’s gone on, we’ve been on the cutting edge of that since day one. And you’ll see different people jump in, right? Every sign shop comes in and they’re going to buy this. Every T-shirt shop comes in and they’re going to buy this. And it goes on and on. And those are the things that, you know, create some price pressure because everybody wants to give it away. But then during those times, it becomes real tough and you see people start to fall out.
00:21:03 – Rico Figliolini
Printing was that way too. Yeah. And I remember I used to tell the owner of the print shop I was at, commercial printer, $3 million in sales and stuff. Business cards are loss leaders. I’d give them away to be able to walk into a company with 600 employees. Because the minute you got into that hallway, you’re like, everyone’s coming out and saying, do you do this? Do you do that? You don’t even, you’re not bidding anymore at that point. You’re just getting the work.
00:21:29 – Andrew Hajduk
Yeah It was, it’s a, you know, again, when we used to go out more and more, but it was, you could just walk around and pick up back in the day before email and stuff like that. You just walk around and pick up jobs.
00:21:44 – Rico Figliolini
Yes. It’s not like that anymore. So I think, you know, 2008 was a bad one, but I think things have gotten progressively better. Maybe we’re heading into something. Who knows? You know, I mean, people talk about like another real estate, except commercial real estate this time versus residential bubble or something. But when you’re hiring salespeople, what do you look for in them?
00:22:11 – Andrew Hajduk
The number one thing we look for in anybody we hire is attitude. I want to hire people that want to grow. I’ve never had anybody not come to work here because of the money, and I’ve never had anyone leave here because of the money. Does that mean we’re the highest paying people out there? No, I think we’re fair. But we’re also tough on the front end with trying to find people. But I really want people that want to grow. It’s one of our, you had mentioned our boards, our vision boards out in the lobby. That’s one of the things that we look for, right? One of the things that we tell people, we’re into personal development because I think it’s important that for the company to achieve its goals, for the company to go to where it needs to go, you need to achieve your goals concurrently with that. You need to be on that right path. It can’t just be about working harder, working harder, and working harder. You’ve got a vision of where you want to get to. Daniel’s got a vision of where he wants to get to. Everybody here has got a vision of where they want to get to. And they’ve got one, three, and five-year goals. When we can marry those together, that’s when the magic happens.
00:23:20 – Rico Figliolini
So when you’re doing that, and there’s a cross-section of people that you’re dealing with, right? Age groups, diverse people and such. And hiring not just salespeople, but employees, right? You want to be able to hire an employee and know that they’re going to do the right job, even if it’s a part-time job, even if it’s a summer job. Do you put the same type of philosophy into that?
00:23:42 – Andrew Hajduk
100% for every single person here.
00:23:45 – Rico Figliolini
You expect them to show up on time, hopefully, and do the work that they’re supposed to do?
00:23:50 – Andrew Hajduk
We do. And so the back one of that happens first, right? And look, nobody’s sitting here watching door swipes and things like that to sit there and go, oh, Daniel got here at 8:05 today. I better go talk to him or, you know, whatever. I want to hire people that understand we have a job to do. Some days we have to stay late. We had a client that was in a jam the other night. A lot of us were here till about eight o’clock trying to help them out, right? Am I looking? No. We just, we want that mindset of people that want to grow, that want to be better and continue on. And I think, you know, are we a hundred percent at the hiring on that? No, absolutely not. But we continue to get better and better in that, and especially making sure that we’re good on that on the front end. And it’s worked pretty well for us.
00:24:38 – Rico Figliolini
We were talking a little bit about social media before. I’m assuming that’s your ball of wax, if you will.
00:24:44 – Daniel Hajduk
Somewhat. Megan, my sister as well, she’s the main one who manages all that, but we’re trying to come up with some plans to, because ourselves, we have to put ourselves out on social media because there’s nothing you can’t get out there. You have to have social. So you can’t just do print. You can’t just do social, you have to do both because you’re missing one audience. You can’t just do a direct mailer because not everyone’s going to react to a mailer. You can’t just do a TikTok. Not everyone’s going to be on TikTok. No one’s going to be on TikTok soon.
00:25:07 – Rico Figliolini
If that goes through.
00:25:11 – Daniel Hajduk
But the impact of what you can do with the mix of both. So if you start seeing those trucks around and your vehicles around and the signage and the sponsorships around, but you also see their TikTok that’s funny or their Instagram reel or whatever, their Facebook posts. It gets your attention. They’re in your mind. So we’re really trying to dial that in with ourselves because we do a lot of cool stuff here. And like we said, when we bring people in to show them something, no one usually leaves here underwhelmed. Everyone’s like, wow. I had a guy that I saw again for the first time a couple nights ago for the first time since he was here. He was telling people, you guys have to go there and check it out. It’s impressive. People think, I got people who give it nicknames and everything because they think it’s just some amazing place where all the things come to life. And they say, hey, I’m looking for this. Like you said, the bats. Even if it’s just a banner, it’s just so cool to see it in action. And that’s what we’re trying to put out there.
00:26:10 – Rico Figliolini
It’s funny because when I walked in the back, I’m thinking, this is big, but it’s not huge. But you have so much packed in there that you’re doing. Every square foot has a usable, there’s a reason for something to be there. And yeah, I felt the same way. I felt like my mind was going, what can I use this for? What can I, what can I bring here? Who do I know that I want to market to that I could do their marketing and then, and use what you’re doing here.
00:26:39 – Daniel Hajduk
That’s the fun thing is literally you said, how do we, when we start working with someone, how do, what do we start with? Usually we don’t have to dig too deep. Someone needs something, whether it is just some signage, whether it is apparel, whether it is a marketing piece to use at an event or a promotional item. We start somewhere, then we can grow into the rest. So you don’t have to be able to, let’s do everything in a box. No, just come in and do one thing, and with time naturally, it’ll take over.
00:27:07 – Rico Figliolini
You do design work in-house also, I think, right? And you’re setting expectations for people because a lot of businesses are busy themselves and all of a sudden their deadlines become your rush deadlines. And, you know, they’re waiting until the last minute and then like, we need it tomorrow. And you guys are stuck like delivering. Setting expectations the right way, I guess.
00:27:32 – Andrew Hajduk
That’s one of the biggest challenges. Like we always joke around here, you know, I mean, the CFP is here on Monday night. I am sure that, you know, tomorrow we’re going to hear something about, well, we just about got it ready. Right? And it’s like, they’re not going to move the day to the football game, but we still have to get the stuff done.
00:27:49 – Rico Figliolini
Right, right. You mentioned, we talked a little bit about community involvement. So I just want to go back there for a little bit. You’re on the, I think it was the Development Authority?
00:27:59 – Andrew Hajduk
Yeah, the DDA, the Downtown Development Authority.
00:28:01 – Rico Figliolini
In the city of Peachtree Corners.
00:28:02 – Andrew Hajduk
Yes, sir.
00:28:04 – Rico Figliolini
You’re seeing a lot of things. You know, obviously, some of it is, it’s all development work, not redevelopment per se. Although some things could be considered redevelopment. So do you look at that and does that give you a different perspective when you come walking into your business?
00:28:21 – Andrew Hajduk
Yeah, it does. It all kind of plays together because you see one of the things that we’ve been going through and I think that you’re going to see a ton of this. We’re seeing it with our customers in and outside of Peachtree Corners, but you see it in Tech Park and different things, is the return to work mandate, which is huge.
00:28:40 – Rico Figliolini
Are you seeing that?
00:28:41 – Andrew Hajduk
We have several Fortune 50 clients that have gone five days in office beginning January 6th. So I think you’re going to continue to see that trickle down, right? As the new administration takes hold, you know, in the next week or so, that’s one of their big things and stuff. And personally, look, I believe that there needs to be way more return to work, right? There are some jobs that can be done, but not every job. You see what we do here. I can’t put printers in people’s house. So we have to come in. But I think that that’s important. So as you see those trends involved in the city, right, and the kind of businesses that are coming in, then we start thinking, okay, how does that impact our business? How does that impact our marketing efforts? Right? What opportunities does that give us and things like that? But I also like seeing from a community perspective, having the right mix. This city has done a really good job of balanced growth with the kind of retail they have, the kind of business that they’re bringing in. And it’s just a really nice balance to drive around and see. I’ve seen other cities where every single shopping center has a vape store, a nail salon, and a massage parlor. And there’s seven of them within a mile, but they don’t have any of the big national retailers. They don’t have the tech companies and all of that other stuff to come in and you’ve got to have that balance in a community for it to survive.
00:30:15 – Rico Figliolini
And it’s a bit different. We were talking just before we started about Johns Creek, Sandy Springs, Dunwoody, Chamblee, Brookhaven. I mean, all very different from each other. I mean, when you look at it and compare it to here, different types of stores, even different people.
00:30:32 – Andrew Hajduk
Absolutely. And so, you know, not to pick on them, but, you know, Johns Creek was home for us. It’s where all three of my kids grew up and where my wife and I lived for 28 years. And they were super strict on the signs. And a lot of national retailers didn’t want to come to Johns Creek. It was tougher for them. And the way then every shopping center got developed. Literally within our house, you know, when we moved, because I would go out and run, I could run past seven vape shops and not even be at a mile. Not that there’s that, you know, again, you’ve got to have that right balance and stuff like that, but it can’t all be that because we are going to see a lot of empty retail if that’s the only places that we can go in.
00:31:16 – Rico Figliolini
I mean, eventually, I mean, so if we talk about the Forum, for example, they had 17 stores empty, storefronts empty. I would drive through and I would literally count how many stores were empty. Now, I don’t think there’s, I think there’s maybe one or two that still doesn’t have a sign lease to that I’m aware of. Not that they share their information with me, but it’s almost completely filled. And there’s more density coming, right? So the apartment Solus, I think, is going to be opening as soon as they finish. Broadstone down the block is like 95% at least. And they were leasing really fast. I mean, faster than they thought, ahead of schedule. So that just tells you that people do want to be here because it’s a straight shot down to into Atlanta from Peachtree Parkway. So if you’re going to go into work, this would be a good place.
00:32:09 – Andrew Hajduk
And you have a Town Center. I mean, let’s not, you know, and as we moved, the business moved here in 2005, and that was before Peachtree Corners existed, we were still in Norcross. And then in 2012, when the city became a city, so that’s why I say we’ve been here since that time. But we were just down the road in Northwoods. I didn’t see it when they developed Town Center. I was over there maybe a year or so ago for a Peachtree Corners Business Association breakfast. Eight o’clock in the morning, I was amazed. There was people out there doing yoga on the grass and things like that. And if you go by there on a Friday night when they’re doing something and you’re trying to pick up pizza or something like that, it is absolutely jam-packed. So they have that center that everybody comes in and these things to help gather around, which is just really a part of the smart development of it.
00:33:10 – Rico Figliolini
I can’t wait until Paulitan Row opens. That’s going to be great. And I think it’s Millie’s Pizza, a new pizza place in the jewel box right up front there. Alright, just to sort of wrap up a little bit. I mean, father, son, sister. How many other members of the family?
00:33:18 – Daniel Hajduk
And my wife works here, too
00:33:22 – Rico Figliolini
Family affair. You all work. This is cool. How many employees does Vox Pop Uli have?
00:33:33 – Daniel Hajduk
27.
00:33:34 – Rico Figliolini
Wow.
00:33:35 – Daniel Hajduk
A good chunk of those employees are family members of each other, too.
00:33:38 – Rico Figliolini
Really?
00:33:39 – Andrew Hajduk
Yeah. We have another husband and wife working here. We have a father and a stepson. So, yes.
00:33:41 – Rico Figliolini
That’s cool. Everyone’s committed. There’s a reason to be committed also to it. Life balance because of that? Is there a good life balance that you guys try to keep? Work-life balance is what I mean.
00:33:58 – Andrew Hajduk
Yes, there is. So I had the great joy of working with my dad. He came to work here about four years after I started the company, which was a really tough dynamic with the father coming to work for the son’s company. And that created some interesting family dynamics. But in the end, I knew that I wanted my family to be part of my business. When the kids got older and Cindy had been a stay-at-home mom while the kids were all growing up. My youngest went into eighth grade. She came to work here. And then my daughter graduated college, went to work for another agency, and then after a year wanted to come to work here. Kind of Daniel. So it’s been, and again, I’m going to be the, I will never tell you that it’s been 100% easy. The dynamic between all of us sometimes gets tough and things like that. At least from my perspective, it’s been a great joy for me, and it’s also helped address part of what happens to this when I’m done. I’m at the age where I start talking to people and everybody’s starting to think what their exit strategy is and things like that, and they don’t know. I feel truly blessed to know that my kids will be here to take this to the next level and stuff like that. But, you know, we have to work at it.
00:35:32 – Rico Figliolini
It’s cool that you have that, that you have a succession plan and stuff. Because lots of families don’t. And they end up closing shop for one reason or another. So it’s kind of cool. The legacy lives on, right? So we’ve been talking to Andrew and Daniel, Vox Pop Uli. Great business here in Peachtree Corners. And, to be transparent, a sponsor of ours as well. So we appreciate you guys sponsoring our journalism, the podcasts, and the magazines that we do. I appreciate that. And the podcast, actually, that we do as well. So thank you.
00:36:05 – Daniel Hajduk
Thank you for having us.
00:36:07 – Andrew Hajduk
Yeah, thank you for having us. We love doing stuff like this. And we are really committed to this community. And selfishly, I want to become the place for everybody to come put their logo on something in Peachtree Corners. And if I can help your business, we all win, I believe.
00:36:28 – Daniel Hajduk
Just send us an email. Come by, whatever it is. We can help you out.
00:36:30 – Rico Figliolini
In the show notes, we’ll have the website address, social media and stuff. So pick up on it, ask them questions. They’re always open. So just for any new ideas. Thank you guys.
00:36:40 – Andrew Hajduk
Thank you.
00:36:41 – Rico Figliolini
Thank you all. And leave a comment if you have questions and check the show notes for all the other information you need.
Related
Peachtree Corners Life
City Updates: Brian Johnson on The Forum Parking Changes, Simpsonwood Park and New Community Events
Published
4 weeks agoon
January 10, 2025In this episode of Peachtree Corners Life, host Rico Figliolini covers a range of topics for the new year with City Manager Brian Johnson. They address misinformation circulating on the Nextdoor app, discuss updates and future plans for Simpsonwood Park and provide details on upcoming city infrastructure improvements, including gateway signage and parks.
Additionally, the episode announces new features in Peachtree Corners, such as a trail hub, an electric vehicle mobility hub, concert additions and potential park development.
Timestamp
00:00 Introduction and New Year Greetings
00:35 Sponsor Acknowledgements
01:48 Addressing Inaccuracies about The Forum Parking
12:57 Simpsonwood Park Master Plan Update
27:51 City Gateway Signage and Trail Hub Plans
36:11 Upcoming Events and Community Activities
Related
Peachtree Corners Life
Shaping Peachtree Corners: New Vision for the Central Business District [Podcast]
Published
2 months agoon
December 1, 2024A discussion on the new small area plan, seven sub-areas for guiding growth, and the city’s proactive vision for balancing residential and commercial development.
In this episode of Peachtree Corners Life, host Rico Figliolini discusses the recently concluded moratorium on residential mixed-use development in Peachtree Corners’ Central Business District with Shaun Adams, the city’s Community Development Director. They explore the creation of a small area plan, which subdivides the district into seven distinct zones, enabling tailored development strategies for each. Shaun highlights the goals of this plan: better aligning future projects with the city’s vision, enhancing placemaking, and ensuring balanced growth. They also discuss updates to the city’s 2045 Comprehensive Plan, public engagement efforts, and upcoming steps, including the December 17th City Council vote. Listen to learn how Peachtree Corners is shaping its future while preserving its unique community character.
Resources:
Peachtree Corners Website
Community Development
Upcoming City Council Meeting Tuesday, December 17
Timestamp:
00:00:00 – Residential Mixed-Use Moratorium and Central Business District Revamp
00:04:40 – Comprehensive Plan Guiding City’s 10-20 Year Vision
00:06:50 – Distinguishing Institutional and Commercial Areas in the Central Business District
00:10:17 – Differentiating Commercial and Residential Zones in City Planning
00:15:56 – Planned Roundabout and Redevelopment Opportunities
00:17:40 – Balancing Town Center Development and Traffic Concerns
00:20:30 – Flexible Zoning for Diverse Housing Options
00:25:06 – Suburban Condo Financing Challenges
00:27:22 – Suburban Density and Apartment Conversions
00:28:49 – Targeted Infill Development to Support Existing Office
00:35:42 – Envisioning Flex Office Redevelopment in Chamblee
00:38:37 – Envisioning a Balanced Suburban Density
00:40:50 – Zoning Changes Headed to City Council
Podcast Transcript
Hi, everyone. This is Rico Figliolini, host of Peachtree Corners Life. We have a great guest today. We’re going to be discussing a lot of things here regarding residential, mixed use, the moratorium that recently ended on that development. Shaun Adams is with me today. Hey, Shaun. Thanks for being with me.
00:00:48 – Shaun Adams
Hey, how are you?
00:00:49 – Rico Figliolini
Good, good. So we’re going to talk, let’s set the stage a little bit about why, if you could give me a two-minute brief about why the moratorium was put in place and then what you were doing during that moratorium to start developing the ideas that we’re going to be visually showing our guests?
00:01:11 – Shaun Adams
Sure thing. So back in May, we put the moratorium in place on May 3rd. And one of the reasons that led to that is we were starting to see from the marketplace, a lot of properties in our central business district come online for sale. Office was not in great shape. They’re looking to redevelop sites in a way that didn’t necessarily align with what we felt our long-term vision of the central business district was. And when you look at the central business district, it’s a big piece of all of our office parks, including Tech Park and some of our retail nodes. And having one policy, if you will, that covered that whole area, you know, seemed to be a little broader than what we were ultimately looking for. And so we pressed pause, moratorium, and started working on a small area plan, which has now gotten to the point where we heard in planning commission a couple weeks ago, November 12th. And it’s set to go before council on December 17th. And through that process, we’ve held a couple of focus groups with brokers and owners, office owners in the central business district. We had a public engagement meeting. I’ve had some one-on-one conversations with members of the public who have reached out to me as well and provided feedback. And so we’ve taken all of that. And we actually, as a byproduct of that, we had a couple of themes that came out of those engagement sessions that spoke to more placemaking opportunities or amenitizing the Tech Park Central Business District area, taking it from an eight-hour day to a sixteen-hour day type of thought process, more gathering space where we could, a better mix of housing stock within the area. And so we also turned around and did an asset inventory, as I call it, where we put eyes on every commercial building in the Central Business District. We did a market analysis as well to determine how they were from a condition standpoint, what their occupancy rates were, what’s on the market, what’s not, what properties have kind of more underutilized space or parking than others. And as a byproduct of that, we’ve kind of set out these seven sub areas, which is probably the biggest change in the small area plan within the sub-district that allows us to get a little more granular and look at each of these areas and say, okay, what may make sense from a redevelopment standpoint or development standpoint in one area may not make sense in another. So how can we take all this information that the public and the experts have given us and, you know, mix it around and come out with all of that. So I have seven sub areas within the central business district that will be presenting to council.
00:03:50 – Rico Figliolini
And the moratorium was placed on the central business district area. So no one could apply for rezoning within that six month period that ended November 3rd, right? So during that time, you guys did what you needed to do as far as research and the inventory assets and developing these ideas. Because like you said before, from someone walking in that doesn’t know anything about this, the central business district area was governed by or ruled by one broad regulation, if you will. And now by subdividing these into seven districts, each of them will be uniquely managed, if you will, right? About what can go there or how it can be developed. So now that it ended November 3rd and city council is going to be seeing this December 17th as the last public hearing, if you will, before it’s voted on. When would it take effect?
00:04:46 – Shaun Adams
So and remember, this small area plan is essentially going to be an addendum to the 2045 comp plan. So it’ll be baked up under that. And, you know, once they vote on it in December, it’s being voted on to be adopted as a part of our comp plan. So it’ll essentially take effect right away. It is a policy document. It’s not a law document. And so it’s one of the things that we try to help people know is that the comprehensive plan is meant to guide our 10 to 20 year vision of how we see the city progressing. And, you know, some of that is, you know, proactive in nature and some of it is obviously defensive in nature. But this will plug right into that and allow us as staff when projects come through right away, we’ll be able to point to this. If it’s a project that comes in a central business district, we will immediately be able to point to this once council votes on it and says, hey, you know, this is kind of how we view this area in this property.
00:05:48 – Rico Figliolini
Right. And the comp plan gets reviewed every, was it every five years, I guess?
00:05:53 – Shaun Adams
It’s every five years from that day. The reality of the process for us is it feels like every three to four we get started on it.
00:05:59 – Rico Figliolini
Right, right. That’s true. Because by the time you finish public hearings and all that, I mean, it takes a while. So like you said, I mean, this is a guide, right? So what may be on there at least allows the city and developers to know exactly what’s expected, what’s going on. But it does give you that leeway to be able to adjust as you go. City council votes on it, planning commission votes on it. So it’s a process, right? Public hearings are done. So it’s not like all of a sudden something shows up that might be different from what would be on there all of a sudden, because it has to still go through the process of public hearings and all that. We were talking before we started this. I mean, it was interesting to me that a certain, maybe you want to pull up the map and we can start with that. Because one of the sections that is in the Central Business District, I didn’t even realize, was the G section that we talked about, the intersection of Peachtree Corner Circle and West Jones Bridge Road and Crooked Creek, where the elementary school is as well. I didn’t even realize that was in the Central Business District area. But you all have been proactive when you went through this process to make sure about a few things. So let’s start there a little bit. So what we’re seeing on here is the seven subdivided areas to our central business district. And the G, which is the green area, so the top one is the intersection of where the YMCA is, Peachtree Corners Baptist Church, and Cornerstone Christian Academy. And the one on the left side on this top map is the Crooked Creek and Peachtree Elementary School area. Correct? Yeah. So explain to us why that was pulled out separate.
00:07:56 – Shaun Adams
So, you know, as you kind of look at that area, you see they kind of stick out anyway from the core central business district. I think the reason why they are probably originally included in is because they are mostly institutional uses, which tend to lean on the commercial side versus everything around it being residential. But when, when you have a broad policy guide or policy statements like we have in the central business district before this, where, you know, the central business district in most places is where your highest intensity of development shall occur both mix of uses you know things like you see at town center and the forum you know that’s also common central business district. And so when you just say that broadly across the whole character area well that means everywhere that you see on this map right now, which includes those two sections. But we identified and understood that what may be appropriate along 141 and sub-area A probably isn’t appropriate in G. And so we wanted to try to carve that out for a couple reasons. And one is for the community to understand that we recognize there’s a difference in what might be able to go there, but also for developers to know that while it’s in the central business district, the athletic fields and parking lot of PCVC probably isn’t the place for an intense development. And so what this is called the suburban transition sub area is what G is. And the way we articulate it is that it’s the idea is that it will maintain its existing institutional character with the schools and the churches and the YMCA there. To the extent that if it were to be redeveloped in the future, it needs to take on the low intensity residential character of all the residential around it. And so if anything, it should act more like the Amberfield and Peachtree Station and everything that’s right by it and less like Central Business District. And so it kind of gives us that buffer and then now gives staff the ability if somebody were to come in and try to buy one of those pieces, we would be looking at this and saying, your development is inconsistent with our small area plan and surrounding uses. And that would give us some of the ammunition we need to be able to make a recommendation of denial in that case.
00:10:14 – Rico Figliolini
Which wasn’t in the original plan. I mean, anyone could have probably come in and bought that parking lot, if you will, across from PCBA and decided, or the YMCA, if that was ever to be sold or whatever, that someone could come in and say, well, you know, it’s a transition point. We could put townhouses there, which, you know, in a reasonable way, you might say that that could be like type of thing, type of development. But this eliminates sort of that.
00:10:58 – Shaun Adams
And townhomes are lower to medium intensity but the bigger thing is you can take that YMCA property and it’s big enough that could try and come in with a mix of uses, and even more intense. And while we can certainly from a staff standpoint leverage the fact that all the surrounding uses are lower intensity and try to use that to drive a staff report of denial, it will be harder for us to say it’s inconsistent with the comp plan when the comp plan is calling for the higher intensity use in that character area. But now this sub-area allows us to be able to point to both and say, no, that type of intense use in that area would not be appropriate.
00:11:23 – Rico Figliolini
And was this, I don’t remember now, but obviously the city’s thirteen years old. And we adopted Gwinnett County’s plans, right? I mean, when we became a city, essentially. And now that’s slowly been amended and changed over time. But would that have been allowed? I wonder if that would have been allowed during that time before we became a city.
00:11:50 – Shaun Adams
I’m not, well, I mean Gwinnett County would have had larger character areas since it was county-wide they would have certainly looked at this area along 141 and had more of a commercial node for it would be my guess. So we would have done our own comp plan before this to kind of have character specific to the city but a lot of times what happens as you see here is this is the core of our commercial and retail district and so that and then everything above it is residential and but now as we start to grow and develop you know and you start to see some of these properties in the market kind of change from what it was in the 80s and 90s, then, you know, now that becomes more at risk today than 20 years ago and mixed use wasn’t really a thing.
00:12:36 – Rico Figliolini
So city’s being proactive by doing this, obviously, and subdividing this makes sense to me too as well, as we were discussing before we started. Tell everyone what the darkened areas are. They should know from map but like the Forum, Town Center, I guess Dick’s Sporting Goods is on the south end, along with where the Chick-fil-A is, those areas. And they’re darkened because why?
00:13:04 – Shaun Adams
So they’re darkened for a couple of reasons. One, that’s really our retail entertainment sections right there, which, you know, from my perspective, really isn’t the same as the rest of the central business district, which is office focused. But also, you know, as we kind of talked before, the comp plan gets updated about every, you know, four to five years. These two areas here, our town center and the forum, they’re pretty much, from a redevelopment standpoint, they are what they are. They’re either in process or already built out. There’s not a lot of potential for change. Really, I’d say the only property grayed out would be the Ingles. But whether that’s something that would ever change in five years or not we don’t know I mean it’s a stable shopping center that’s leased up right now and so you know there hasn’t been anything of a recent note to indicate that it would be different but it is probably the only property in that area that doesn’t have that post 2000 design to it and the same thing at the bottom with Target, Dick’s Sporting Goods, LA Fitness Plaza, that’s a retail node that’s not likely to change in the next five years. And so what I would posit to you is that the next comp plan update, if anything, I could see those becoming a different character area potentially in the central business district. But in order to kind of fully flesh that out now, it would have taken another full-blown update. And so we wanted to focus on the areas that were ripe for potential redevelopment within the next four to five years, like what’s likely to change. And so that’s why you’ll notice the E section as well, where even though a lot of times that area around Peachtree Corner Circle with the Lidl DaVinci Court hexagon is often part of that downtown focus, that is an area that one has attempted redevelopment recently and probably has the potential for redevelopment in the next five years at some point in time. And so we included that and made it its own sub-area as a town center gateway because we wanted feedback from the community on that since we felt like it would likely be sought for some sort of transition over the next five years.
00:15:20 – Rico Figliolini
In that area, I know that, for example, the E part, the west side of 141 there, that’s where the day building is. I know that they applied for rezoning there. They’d like to put mixed use, a residential, I think. And then you have the E. Let’s start there. Let’s talk about that.
00:15:40 – Shaun Adams
Actually, so yeah, the west side here, my cursor is the curve that you see is the Cowart Parcel that’s not developed yet, but that’s where he has the entitlements for the 56 condos. The day building is actually over here in our commercial 4. So since it’s a little further down Peachtree Corner Circle, it kind of fell out of the gateway. Based off of our review.
00:16:05 – Rico Figliolini
So is the 50-unit condo still, that’s the one that I think butts up to the intuitive properties maybe or neither?
00:16:16 – Shaun Adams
It does. So it’s kind of the one that’s tucked in behind the QT and the creme de la creme. And then part of the intuitive campus is on the other side of it.
00:16:25 – Rico Figliolini
Okay. By the way, is that, I think the roundabout that was being planned has that been approved and going into that part with the creme de la creme and the exit from the forum is, is that, has that been approved?
00:16:40 – Shaun Adams
I believe that kind of falls more on my public work side. I believe it’s in design, but I’m going to leave that for Brian and Greg to speak more clearly to it. I believe it is still in play, but it would be aligned with the creme access where that has been discussed to be slated.
00:17:01 – Rico Figliolini
Okay. Do you foresee, I know in the E part on the south, on the east side or south side, there’s a couple of other buildings there that are being looked at, right? Is Regis one of those buildings?
00:17:14 – Shaun Adams
Regis Hexagon is one where I think half of it’s vacant right now. The Hexagon has moved out. Regis still has their side. So, you know, that’s a building, again, 50% or less occupancy, a lot of parking. So, you know, in my mind, that’s one where you could see somebody coming in and kicking tires at any point. And so it was important to make sure that was included as a part of this conversation.
00:17:44 – Rico Figliolini
Sure. Why don’t we, why don’t you start, I guess from there, I mean, that’s the town center gateway it’s called, right? And let’s work our way around to tell us a little bit about why each of these have been adjusted the way they are.
00:17:58 – Shaun Adams
Certainly. So, I mean, I guess the town center gateway, you know, what we point out here is that it is kind of a wrapping around as a part of that downtown and, you know, could provide opportunity to connect directly into the town center area to amenitize. And, you know, not only those office buildings there, but there is enough excess parking there to provide some additional body heat and residential units to further support town center and the forum. And so that’s kind of been looked at as an area, you know, for meeting the high bill for equity product. There was discussion at planning commission, you know, that I’d say the one, one concern that some of the community has expressed is with regards to our recommendation of medium to high density in the E area, largely over traffic concerns in terms of, you know, if you put a few more hundred units in that area, what will that do from a traffic standpoint? We are, you know, continuing to work to look at that and provide, you know, analysis for it in advance of council. But, you know, what I have kind of spoken to is the reason again this being a guide right, is the importance of having somewhat of a range and saying medium to high intensity is you know I’ll use da vinci as an example just because they kind of made this reference in their public hearing but they talked about the fact that they currently of the twelve plus acres they have about nine acres of it is asphalt. Four acres of I believe it, is what they said in a public is hearing, is excess. So they can maintain their four to one parking ratio that they need for their tenants and get rid of four acres. And so if they were to come back in with a proposal with residential units so that, you know, were what city and the community wanted. People generally were like, that’s a good proposal. And we’ll just, you know, for the sake of easy math, you know, it’s four acres that they came in with, you know, eighty units of townhomes and, but they did it as a whole twelve acre property. That’s less than eight units an acre, right? That’s like low end of medium, if anything, you know, in terms of density. So everybody be like, that’s great. That’s awesome. Great job. You know, it looks good. Everybody’s happy. Well, if they sold off the four acres of parking and a different, whoever bought the four acres or was contracted to buy the four acres comes in to zone eighty townhomes. Now that density is being accounted for off of four acres, not twelve. And so what was a less than seven acre, seven unit per acre project now looks like a twenty unit per acre project. And now it sounds like high density. And so the reason for having the range is saying, look, all of these properties within that gateway, in order to put one residential unit on it, they’d have to come to us for a rezoning. So we get to look at it on a case-by-case basis and say, you know what? If it’s eighty townhomes there on four acres, whether it’s all twelve acres is zoned as a mud or four acres of it is zoned, you know, residential infill or some other zoning opportunity there. The idea is that it’s eighty units for the core of that site that’s meant to serve the property. So we might look at that differently okay more supportive than 350 units on say the hexagon building or the synergy building or something right? You know so that’s still high but it’s a lot more units and so by baking in a range it allows us to contemplate those scenarios where you might have parcel carve-outs and that person comes in because maybe the office owner doesn’t want to wrap everything into a mixed use for whatever reason, but he’s okay giving a piece of the parking to add something to it. And so from a planning standpoint, we have to look at what’s the total number of units going on the ground in an area. And that’s really what’s going to come down from a traffic standpoint anyway from support. But if we just said medium and that same project came in, I mean, technically, council could look at it case by case and still say, I understand based off of the four acres, it looks like higher intensity. But, you know, totality of the circumstances, if you will, it really is more like medium and therefore we would support it they still have that ability to do it but I think it’s from a legal standpoint from a policy standpoint to have the range in there it’s easier for us to kind of defend and support on a case-by-case basis. And so that’s something that we’re looking at and trying to help articulate why the importance of the range is there.
00:22:51 – Rico Figliolini
So when equity is talked about, I mean, the only equity that I hear all the time is either homes or townhomes. I don’t hear anything about condos. So it transitions right to apartments. Like if someone came in and decided they wanted to apply for, I don’t know 180, 200 units, it’s always looked at as multifamily apartments versus an equity property like condos would be. Is that even in the plans? Does that allow for that? Or is that one of those expanded uses that could be but it’s not explicit in there?
00:23:32 – Shaun Adams
So one of the changes we made as well is instead of trying to speak to known housing product types, we spoke to intensity of the residential use. So low to medium, medium to high density. And the reason why is, we are, I think we are at a point where the residential housing community is trying to shift to find more creative housing product types to help address, you know, the fact that we have less land to develop on, the need for more attainable price points for housing. People, not everybody wants five, four in a door and there’s not opportunity to build it. And in most places anymore. And so where do our empty nesters want to go if they want to own, but downsize. And so, you know, we’re starting to see stack townhome options where it looks like a townhome, but it’s two units stacked on top of each other. They each have a garage. They still have that indoor parking, but they have flat level living once they get there. We’re seeing courtyard style homes are coming out, smaller cottages, kind of going back to that 900 to 1500 square foot single family detached on small lots. And so, you know, as what I don’t know 10 years from now, if I did, you know, I’d probably be in the construction side is what are those types of uses? You know, what does that mix a housing product type? And so what we want to be able to do is say, look, it really matters the intensity of the use. And then we’ll know when we see it, what comes in, if it’s the type of housing product type that makes sense in the area and kind of assimilates into the surrounding environment. So rather than boxing us in and saying no single family detached or no townhome, let’s do it that way. But to your point on the condo front, most people forget that a mid-rise stacked flat building can be equity or rental, right? Condos and ownership type, not a structure. But we are, I think suburban condos, if you will. Like a mid-rise condominium project doesn’t finance or pay for it in suburbia right now. And that’s why you don’t see it like you see inside the perimeter. But what does are we’re starting to see kind of like what you know waterside they have that condo component where there’s three levels with the parking deck you know that type of product works and the reason why is because if you know for condos you have to pre-sell 50 percent before you can get the financing you need to go vertical on the building. So if you take a 50 unit mid-rise, you got to sell 25 units before you start going unless you’re self-funding. And the problem with that is you’re asking people to put money down where they won’t be able to benefit from it for potentially two to three years. But if you have an eight unit kind of stacked townhome building or something like that, one, that building is a lot cheaper to build than a mid-rise. But two, you have to pre-sell four units and then you get the aggregate of the pre-sales moving forward. So once you get four units sold, you build one, you put a couple models in there. And as you sell that out, you can now build the next one. And so that tends to work better in suburbia. And we’re starting to see some of those products come in and kick around.
00:26:50 – Rico Figliolini
Right. And I can appreciate that and understand that. And they look nicer that way, too. There’s better quality of living, maybe. But I’ve also seen, and maybe this is more urban, I guess, where apartments come in, let’s say, multi-unit apartments, but they’re pre-wired, they’re set. They could be condo products. And eventually some of them do turn into that, right? Seven years later, they become condo equity property. That’s actually an easy way of doing it, right? Build the apartment, finance it that way, and then the conversion can happen later. So that’s been done before. But you’re right. Maybe the suburban area we live in right now doesn’t need to be quite that dense with those types of developments.
00:27:41 – Shaun Adams
Well, I will say on that end though, the apartment projects that are coming in, even the ones, I know a couple of them have been denied, but the proposals and Tucson Court as well, Broadstone, they are sub-metered, they are pre-wired in a way to where they could be converted. And I know that’s the difficulty. The irony is like, well, then why can’t it finance as a rental product but not an ownership product? And we can go into the legal weeds on that one. But they are being built now to have that conversion. If we ever find that people are going back towards wanting to buy like that, I could see that happening.
00:28:18 – Rico Figliolini
Yeah. And it’s mainly a financial issue, right? It’s mainly the banks and what they’re willing to finance. And I’m glad that actually the city, I think it was a few years ago, started doing that, conditioning developments to be sub-wide and all that. Because that made sense. I mean, to be able to look to the future and all that. Plus, energy-wise and everything else, it just makes sense to have it done that way. Alright, let’s go into the Ds and the C area. Let’s go into the C area and why is that? And describe what business is actually there at that point.
00:28:56 – Shaun Adams
Certainly. So the C is what we’re calling targeted infill. These are typically slightly smaller lots in general, but you still have businesses and buildings where there’s some underutilized space, maybe over development, or in some cases you might have a smaller office building on a smaller site that isn’t doing so great, but you have better office around it. And so there’s the potential for maybe one property might change so that it betters the ones around it. And so with the targeted infill, you know, what we’re really looking at here is some of that medium. In some cases, you might say higher density, but again, because it’s a smaller lot. So we’re not talking a lot of units, but it might be, you know, more in that ten to fifteen unit range or, you know, fifteen to twenty unit per acre range, but still maybe only 80 to 100, 150 units, something like that. But the idea behind it is it needs to be something that’s meant to kind of help stand up and support existing and surrounding office. So we’re still focusing on that goal. Some of the areas you see here, down here at the bottom, is 20 and 22 Tech Park South. It’s already zoned as a mixed use. And then that spur right across from it is the Isaacson one that just came through, which is the office to condo conversion for 13 units. So again, this right here is an example of where this office was sacrificed, but around it these office buildings here are much better performing, a better condition, doing well. And so by adding some residential here, right on PIB, kind of in the gateway in, it’s gonna now help support some of what is around this. And so that’s kind of the idea. This section back here is research court. You’ve got Peachtree Farms down here, which already kind of has that little bit more of a residential type of character to it. But a couple of these buildings here are either fully vacant or, you know, in need of quiet repair. So there’s the opportunity to do some stuff around here that can maybe stand up some of the office within here, but also help further support, what we have at D. And then this is Spalding 141. So Goodwill Plaza here, Hapag-Lloyd, 5550 Triangle, and that’s this whole section here. And then on the other side, you have the Summit Building, Bank of America, and it’s kind of the space in front of it and the hotel. So that’s kind of a corridor area of some smaller lots where you could probably see some redevelopment occur at some point in time, which that kind of gives us the idea. D is our, we’re calling it commercial core. D is really the area where we don’t expect to see a lot of change away from office. A lot of the office and flex space or what have you in that area is doing well or conditioned well. So we don’t see substantive change. Obviously, most of this area up here is intuitive. The flex office space here, 5250 and 5390 is leasing up well. It’s performing. And so, you know, here what we say is any redevelopment here is going to be accessory in nature to the existing and surrounding office. So much lower intensity if it’s residential, odds are because it’s off the major corridors, it’s probably not going to support retail anyway. And so this is where you can amenitize it, you know, the trail heads can come through in certain places, that type of thing. And so that’s that to me is kind of like our stable base of office. And so not a lot of change.
00:32:32 – Rico Figliolini
Right.
00:32:33 – Shaun Adams
A, as you see here, we’re calling it the district hub, but it’s pretty center or central to the central business district, if you will. It’s right along 141. For context, this is engineering drive comes through right here so this kind of southeastern side of 141 is rod stone the liquor store the racetrack so that’s already is what it is. That’s built out and developed. The other side you have DR Horton back here and then this is the CarMax Plaza. There’s a little kind of right angle building tucked away that you don’t really see from the road, but overlooks the lake. So CarMax, parking right on 141, full signalized intersection, really underutilized space. And part of what we heard when people talked about amenitizing Tech Park beyond gathering spaces and trails was creating opportunities for entertainment, placemaking uses that wouldn’t pluck from town center and the Forum. Don’t want to start to compete fully with that. If there is a place to do it, it should be on a major thoroughfare. And so this is probably where your highest intensity of redevelopment would occur as it relates to additional commercial uses and residential because of its proximity and full access. And so it’s kind of the idea is that hopefully this kind of becomes your entertainment placemaking hub for the central business district.
00:34:05 – Rico Figliolini
I think part of that, wasn’t there at one point about adjusting some of the regulations for allowing recreational uses inside certain buildings that don’t exist actually at this point as far as an allowed use. Is that amended, I think, already?
00:34:16 – Shaun Adams
Yes, back in March. I think March, April timeframe, we did the social recreation facility and social hobbyist tax amendments that kind of address some of those smaller scale uses that didn’t, we didn’t really have a clean and tidy place for. But yeah, I mean, this could be the kind of thing where, you know, your fairway and socials or brewery, things like that. We’d love to see that type of anchor use come in here, something that could hopefully stabilize and make the CarMax building more, more valuable. Because it’s a pretty good shape building. If you put some stuff around it, you could foresee a situation. You’ve got 295 multifamily, 26 towns on this side, 75 towns coming on DR Horton. So you’re kind of in that 380, just shy of 400 range if out of all this you know in this area if you had a little more residential along with some entertainment uses you really have a core that can support that additional retail or entertainment use coming in so it brings a product to the city we don’t have hopefully that all of our residents up here in the shaded out area can easily pop down into and out but most anybody else coming to it is going to leverage you know the main thoroughfare 141 in the city to do it and so you know that’s we felt like if there was a place to have it that’s it okay and then I’ll hit F real quick because it should be real quick. This is really our saturn court down here. This is off of PIB. We call it flex office, but this is where most of our true kind of industrial one-story bay door flex office buildings are. Anything here is going to be more to enhance that. It shouldn’t see much in the way of true redevelopment there. It’s a pretty stable spot. And so we kind of drew those out on their own. And then the last one is B, we’re calling it district infill. Perspective wise, I mean, this is Jaybird Alley right here. So down here, you have the Comcast building down here below. This is Mary Our Queen up here. These two buildings right here are one property my understanding is this building is fully vacant most people are in this back building as you can see you look around you have a ton of underutilized parking and space an office park. And even the public engagement sector, our public engagement meeting this is where most people said hey the intensity of residential and everything if anywhere, that’s where it should be. It’s further away from town center where a lot of people feel like we already have a lot of growth going on. It’s adjacent to Holcomb Bridge Road corridor. We’re trying to do a lot to redevelop that corridor. And so this is where it makes the most sense. And so here is where we’re kind of proposing that medium to high opportunity as well for residential mix of uses. Still with a preference for built for equity products, I think there’s some opportunity because unlike C, these properties are larger. So you can take one property and do more. Where C, you might have some three to four acre sites. Here, you’ve got a lot of 12, 15 acre sites. So there could be some opportunity to do more with a mix of product types. You could potentially stabilize the office building with it, or you may have to take one to support others.
00:37:40 – Rico Figliolini
So let’s, I mean, medium to high density. So when, for example, I drove through, I think it was, what was it, Beaufort Highway? No, Peachtree Industrial Boulevard going south into the city. It was actually Chamblee I was driving through. And I hadn’t been through that part in quite a while, apparently, because all of a sudden I noticed all these buildings. Beautiful architecture, actually. Well-designed apartment buildings. Prettier looking, I’ve got to say, than Broadstone. But that’s just my take on it. Better architectural planning on that. Do we foresee that type of local development, too, maybe in that B area? Because, I mean, does that. Just so that people can sort of envision what is going to go where maybe as far as that goes.
00:38:31 – Shaun Adams
I consider that to be more of an urban higher density than a suburban higher density you know my vision for down here is there certainly may be a couple of sites where, you know, multifamily might be needed or might make some sense to be able to support the retail that’s right here. But really, when I look at this, doing some of that residential infill, you know, like a couple of zoning districts are talking about, I could see an opportunity for a mix of product types, whether it’s attached and detached townhomes with some stacked townhomes or smaller cottage homes, you know, where we can find an opportunity to do that, to bring in some more of that equity product, but it can be smaller footprints. And so it may be 15 to 20 units an acre. And, you know, in my mind, anything less than 20, you’re still kind of in that medium range. You get over 20 is when there’s a two in front of it and it starts to feel like, okay, for suburban areas, that’s probably, that’s the low end of high. You know, when you get like the Chamblee area, they’re probably 40, 50, 60 units an acre is what you’re probably seeing there. I don’t foresee that, you know, even our current regional or I say regional, but our current mixed use ordinance that we have, even with all the bonus density, you can get caps at 45. And 32 is the base. And so I don’t foresee it being Chamblee-esque, if you will. I want it to be a more efficient use of the space supporting the office. But I think my mind, when you say medium to high, I’m thinking this area is probably likely to be more in that 15 to 25 type of range and hopefully supporting as many of those office buildings as we can.
00:40:16 – Rico Figliolini
Okay. Sounds good. So this is going to be presented to the city council again on December 17th. Public comments, public hearing. People can come to that meeting and make their public comments about that plan. It’s been out there already. There’s been public focus groups, a public meeting. So it’s been out there. Just for those people that might look at this, listen to this and say, I didn’t know about it, but it’s been out there. It’s been advertised. God, it’s been ad nauseum with being out there. So finally, it’s coming to city council, and it’ll be voted on at that meeting, because it’s gone past the first reading on it. Do you foresee any additional, is there any additional things that you should share, that you want to share right now that we haven’t covered, Shaun?
00:41:07 – Shaun Adams
As far as the plan, no. I mean, I think it’s pretty well out there. I mean, this is, to me, the biggest change is what the sub-areas are allowing us to do. I mean, other than stating that we’ve got a couple of zoning districts in the works as a byproduct of this so that we can fully implement the plan. But outside of that, we do have two applications in for December Planning Commission, but they’re not really specific to these changes. So we haven’t had that rush, even thought the moratorium ended on November 3rd, of people coming in. So it’ll be interesting as people maybe flip their heads out of the sand after the holidays in January and start to kick tires again to kind of see the reaction of the development community. The first couple of times they come in on some of these properties and talk with us about it.
00:42:00 – Rico Figliolini
Sounds good. Great. So again, for those, it’s December 17th, the city council meeting. If you have any questions, what I’m going to do is in the show notes for this, I’ll have a link to the meeting. I’ll have a link. I think we could get a link to this plan as well.
00:42:18 – Shaun Adams
It’ll be in the packet.
00:42:22 – Rico Figliolini
Okay. Is there a separate PDF available on this that we can link to?
00:42:27 – Shaun Adams
I can get one set up for the full plan that’ll be shown. This was a specific presentation that doesn’t have the full plan in it that I’m sharing right now. But I can get the full plan maybe with a draft watermark on it or something and then have that so it can be shared.
00:42:45 – Rico Figliolini
Alright, that’d be great if you could do that. If anyone has comments certainly leave it in the comments email, myself or actually Shaun Adams at the city if you have any questions and sorry my cats are going crazy so just you know put your comments and we’ll see about getting answers to you before the meeting or certainly bring them to that meeting and you’ll know a little bit more about what’s going on. So Shaun, thank you. Appreciate you being with me. Hang in there for a minute while we say goodbye. In fact, if you want to take the map off, you’re fine to do that. Everyone else, thank you again. This is Peachtree Corners Life. My name is Rico Figliolini, host of this, and publisher of Peachtree Corners Magazine and Southwest Gwinnett Magazine, and Shaun Adams here. Give me your title again, Shaun, because I should remember that.
00:43:39 – Shaun Adams
Community Development Director.
00:43:41 – Rico Figliolini
There you go. So tell us all what you think. Give us some feedback in the comments. We’ll look forward to the next episode of this podcast when we talk to Shaun again, likely Brian Johnson, the City Manager, and we’ll get more information about what’s going on. There’s going to be a lot going on in 2025, that’s for sure. So thanks again. Hang in there.
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