Business
Consultant Al Simon Explains How Peachtree Corners Businesses Can Leverage AI
Published
12 months agoon
Al Simon has a simple message for business owners: if you’re not using AI, you’re about as far behind technology as if you’re using candlelight instead of electricity.
This was the core message of his talk at the January Peachtree Corners Business Association’s After-Hours Speaker Series. As a consultant for sales management with Sandler by Neuberger, Simon focuses on small to medium businesses with sales teams of 35 members or less and revenues up to $200 million.
He works with management teams and trains salespeople to improve sales revenue, gross profit margins, and other business metrics.
“Overall, it helps people thrive in their sales and sales management roles,” he said.
His topic, artificial intelligence for selling, involves teaching managers how to use AI to gather and interpret data. A simple Google search uses artificial intelligence, he said, but he also teaches salespeople how to use that information to improve their skills and processes.
Boosting sales enablement
Simon explained that AI could be used for pre-call planning. It’s not difficult to prompt a generative AI program to give you what you need.
A sample query for ChatGPT could be: “I’m a sales rep in the plastics manufacturing industry, and my prospect is an injection molding manufacturer. What are the three best questions I can ask their plant manager?
He emphasized that when prompting the AI, it’s vital to include the role you’re playing, the role of the people you’ll be meeting with and the challenge at hand.
“A prompt that has those components in it will be very effective in terms of coming back with three specific questions to ask,” he said. “It’s pretty cool.”
The biggest advantage of using AI is saving time, he said.
Even though the pre-call planning questioning strategies are important for sales reps, they should also gather information that they can use based on the prospect organization itself.
“I did one for a client of mine, a nonprofit, and … I asked the prompter how this organization can get revenue?” Simon said. “I got a great response —five or six bullet points on exactly how they get the revenue stream.”
He explained that the information is available in other ways, but by using AI, you can save the time it would take to weed through hundreds of pages of documents and reference materials.
“It’s a great way to quickly and efficiently and in a usable way get pretty complex information,” he said. “Back in the day, I hated searching through all those public documents trying to find information.”
Sales management uses for AI
On the sales management or even executive leadership side, Simon said there are many tools that gather metrics and interpret data. He mentioned a platform called Gong that uncovers what’s happening in customer conversations so revenue teams can do more of what’s working and set themselves apart from the competition.
“It analyzes a sales call by looking at how many questions you asked, how much talking you did and how much talking the client did,” said Simon. “You then start to build a database of your sales calls. You’ll be able to see trends.”
The manager can then help the employee ask enough questions or ask the right questions that are important to the sales call.
“Those kinds of things come out of a tool like that,” he said.
He also recommends utilizing a platform that measures close rates for salespeople.
“How often you win deals when you’re not talking to the main decision maker is important data,” he said. “If you’ve got someone who is consistently not calling high enough, so they’re always presenting proposals to a recommender who then has to take the proposal to their boss, it will decrease your close rate.”
Management can review the data and give the salesperson tips on connecting with people higher in the company.
At the end of the day, Simon said those who embrace AI technology will have a leg up on the competition because they are saving time and making better use of resources.
“The whole reason for these management tools is to coach the reps to be more effective,” said Simon.
One of the most valuable investments a business has is in its people, and making them better – even incrementally – can have a significant impact on business, he added. Even if the business is so small that the owner is the primary salesperson, there’s a lot to learn from AI.
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Arlinda Smith Broady is part of the Boomerang Generation of Blacks that moved back to the South after their ancestors moved North. With approximately three decades of journalism experience (she doesn't look it), she's worked in tiny, minority-based newsrooms to major metropolitans. At every endeavor she brings professionalism, passion, pluck, and the desire to spread the news to the people.
Savannah State University’s inaugural 40 Under 40 list recognizes the achievements of young alumni
Cassidy Bass Jones, owner of LOL Burger Bar, was recently recognized as one of Savannah State University’s (SSU) inaugural 40 Under 40 award recipients.
The award recognizes the contributions of individuals who have excelled in their respective fields before the age of 40. This year’s recipients work in a wide array of environments from municipalities and universities to federal agencies and Fortune 500 companies.
The list includes company founders, executives, state representatives, doctors and lawyers.
“We’re overjoyed to share with the world what these young alumni have accomplished in just a few short years since graduating from this beloved institution,” said SSU Interim President Cynthia Alexander. “These alumni are the best and brightest and truly reflect the values we hope to instill in all SSU graduates.”
By highlighting the achievements of these alumni, SSU aims to inspire its current and future students to aspire to greatness and to emphasize the university’s role in shaping future leaders across various fields.
Each of this year’s honorees attended SSU and seeks to uphold their core values of collaboration, academic excellence, discovery and innovation, integrity, openness and inclusion and sustainability.
“As we honor these remarkable alumni, we celebrate not only their achievements but also reaffirm the value of an SSU education,” Alexander continued.
About Cassidy Jones and LOL Burger Bar
Originally from Newnan, Georgia, Cassidy Jones opened her first burger bar location in West Midtown in early 2023 and quickly gained public recognition and accolades. In 2024, LOL Burger Bar’s Patty Melt was named a Top 10 burger in Creative Loafing’s Burger Week competition.
Jones recently opened a second LOL location at the new Politan Row food hall at The Forum where her team is serving up signature burgers, fries, wings and shakes to the Peachtree Corners community.
For more information about LOL Burger Bar, visit lolburgerbar.com.
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Business
PCBA Panel: Good Mental Health is Key to Business Success
Published
1 week agoon
February 13, 2025With every new year, it’s not unusual for people to think about their health and ways to improve their physical well-being. More recently, however, mental health has been shown to be just as important.
To help its members start the year right, the Peachtree Corners Business Association hosted a panel discussion on January 30 at Hilton Atlanta Northeast. Titled “How Prioritizing Health and Wellness Can Influence Your 2025 Business Success,” it featured a diverse mix of community leaders and professionals.
Panel members and host
Facilitator Caroline Dotts, owner of Strengths On Site, a coaching and consulting company, is dedicated to helping individuals and teams discover their innate talents and unlock their true potential. She posed questions to the panel members that were geared towards the financial impact of health and wellness on business decisions and company success.
The panel included:
Alex Wright, Peachtree Corners City Council member
Michael Maiorano, tax partner at Hancock Askew & Co.
Toby Anderson, senior financial advisor at SGL Wealth Management Group
Dr. Jeff Donohue, medical director of Elite Personalized Medicine
Ashley Lock, physical therapist at Emory Healthcare
Jason Price, founder and COO of Atlas Behavioral Health and Zenith Mental Health
Good health isn’t just physical
The panel discussed the importance of prioritizing health and wellness for business success by emphasizing the interconnectedness of physical, mental and financial health, highlighting that a balanced approach is crucial for productivity, employee retention and overall success.
Dotts kicked things off by asking each panelist about their philosophy for mental health.
Maiorano explained that prioritizing health and wellness means taking care of oneself before helping others, using the analogy of putting on an airplane mask first.
“For me, health and fitness are like three legs of a stool, and if any one of those legs is out of out of whack, then success is going to be more difficult to achieve,” he said.
He emphasized the importance of spiritual, mental and physical health, stating that all three are critical for achieving success. He concluded by stressing that a healthy mindset is essential for focusing on and achieving important goals.
“I really believe that all of those are critically important to be in a healthy mindset, and therefore help you achieve success,” he said. “That part must be in line if you’re going to be making an effort and focusing on something that’s important and … trying to achieve a goal.”
Implementing positive actions
Price explained that prioritizing health and wellness involves implementing actions that support wellness, not just talking about it.
“I can say as an operating officer that we prioritize health and wellness, but if I don’t put some kind of implementation behind that, it’s all fantasy,” he said. “I work in substance use and mental health, so [with] my staff, if they are not healthy, how can I possibly expect them to help our clients get healthy and get wealthy?”
Lock said that success to her is keeping people out of her clinic.
“A big portion of my job is actually education,” she said. “The first time you see me, I spend 30 minutes just yapping about how you could have not ended up here and how I’m going to get you out fast.”
She added that knowledge is what’s lacking in this society.
“We focused on drive, drive, drive. But we forget to kind of look at ourselves and think about the hierarchy of needs,” she said. “We can’t address the higher parts of that need pyramid until we address ourselves.”
“If you’re not taking care of yourselves, it’s very hard to look outward, and it’s hard for you to want to do other things.” She continued. “If you’re in pain, if you’re not well, you’re not really focused on other things. You’re not being the best for yourself.”
Prioritizing health
Anderson said that health and finances are two of the most important aspects of anyone’s life, and prioritizing health is critical for financial planning.
“If I’m helping somebody plan for retirement, get into retirement, or if I’m helping a business owner launch their business, if I’m not bringing the best version of myself, I’m not doing right by them,” he said. “To prioritize my health is critical to making sure I’m in the right state of mind and have the right ability to guide my clients with extremely important decisions that are extremely personal to them.”
Wright emphasized that health is the foundation of everything else in life. He shared a personal anecdote about the importance of health, stating that without it, nothing else matters.
“This past weekend, I caught some kind of fungus and woke up on Saturday — I normally go work out with some friends of mine — but I just could not get up,” he said. “When something like that happens, everything else is irrelevant.”
He added that you could be 65 years old with $50 million, but if you’re decrepit, you really have nothing.
“I think we’re all kind of saying the same thing in that, if you don’t have your health, nothing else matters,” he concluded.
Getting to the root cause of health issue
Dr. Donohue explained that he practices functional medicine, and it focuses on finding the cause of health issues rather than just treating symptoms.
“Our goal is to make you the best version of you,” he said. “We all practice what you guys preach. … When you come see us, we’re going to work on your journey — what you want to get out of life.”
He emphasized the importance of stress management, diet and exercise in functional medicine.
“I always tell my patients exercising 30 minutes, five days a week, results in a 70% reduction in all causes of mortality. That is a big deal. It’s not blood pressure control and diabetes and cholesterol,” he said. “Make your patients move. That is our goal.”
How to help employees, residents with wellness
Dotts further asked about physical wellness strategies that businesses can implement to support employees.
Price explains that burnout is a significant issue in the substance use and mental health fields.
“It goes back to what the doctor was saying about stress and people aren’t taking care of themselves,” he said. “If I’m just exhausted and drained all the time, and I don’t want to go to the gym, then I’m more depressed because I didn’t go to the gym. And it can spiral out of control.”
Price also mentioned that many employees use their job as their self-care program, which is not sustainable in the long run.
Anderson went further to suggest that employers can and do offer benefits that help workers physically, mentally and financially, but the rank and file don’t always know about them.
“One of the biggest challenges any business owner or business has is keeping and retaining the right employees. And the more benefits you can give to your employees, the more likely they are to stay,” he said. “If they feel like you are investing in them, in their well-being, from a health standpoint, mental health standpoint, functional longevity standpoint, they’re more likely to stay.”
He said helping employees find ways to successfully manage their finances can have a significant return on investment for business owners when that stressor is removed from workers.
“I think the statistic is like 80% of employees do all of their financial planning and most of their health stuff at work,” he said. When I bring on board a new client, whether it’s a business owner, an employee, I love to look at their benefit package … so I can see if they’re in the right plan for their situation.”
Community wellness in Peachtree Corners
Wright went over community wellness initiatives in Peachtree Corners.
“In 2012 there was no gathering place. We were just a commuter city — a series of neighborhoods that kind of slide together. The Forum was our de facto downtown,” he said.
One of the things that the city was very intentional about was creating a place for folks to gather.
“According to some stats I looked up, they’re talking about an epidemic of loneliness in the country,” he said. “The report said one in three adults in the United States suffers from loneliness, and it said that the physical impact of loneliness was the equivalent of smoking 15 cigarettes.”
With foreknowledge of this issue, city leaders created the Town Center as a place to gather.
“Humans want to commune with each other. It’s good for us,” he said. “I’m a member of the YMCA and when it closed for COVID I was in a class that immediately started meeting out on the Town Green because we sort of desperately needed that human connection.”
He added that the plan is to continue in that direction. The city has created venues for people to gather and connect, such as the Town Green and various parks. It has also invested in infrastructure, such as sidewalks and trails, to encourage physical activity.
But it doesn’t mean anything if it’s not utilized.
“There will be a calendar that will be launched soon to be a community calendar, basically anything going on in Peachtree Corners, including PCBA events,” he said. “It will be a one stop shop that’s all about getting people out, giving you opportunities to be around other people, and combating the physical issues of isolation.”
For more about the PCBA and upcoming events, visit peachtreecornersba.com.
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Local small business owner has found a way to keep mosquitos at bay with natural remedies
Geoff Krstovic, a former firefighter, transitioned into the mosquito control business after a divorce, driven by the desire for flexible work.
“Nobody ever thinks they’re going to be into bugs and chemistry when they grow up,” he said. “It’s not like, ‘I want to be a firefighter. I want to be an astronaut.’ Nobody thinks that they want to go out there whacking bugs or says, ‘I want to be in pest control.’”
But as he progressed in his new career, Krstovic took an interest in how to get rid of pests without using harsh, man-made chemicals.
“The more certifications, the more promotions and everything that I got, [and] the more entomology classes I started taking, … I really started to realize what we were putting out into the environment,” he said.
“I spend 90% of my time outside, and I see so much wildlife. So, when I would see a deer eating a leaf or a rabbit run out of bushes that I just treated, it really made me start to think about the effects of what we were doing to them.”
Not to mention pollinators like bees and butterflies.
“When I [would finish a treatment], I’d look back at the yard and everything that I’d seen flying around was just gone,” he said.
As a parent and a pet owner, he knew there had to be a better way to get rid of pests but still safeguard ourselves and the animals around us.
With a growing concern for the environmental impact, he developed a natural mosquito treatment system. The company he was working for wasn’t interested in his new product, so he started his own business.
Road to pest control
Krstovic graduated from Georgia State with a major in English. He joked that many of his contemporaries in the field have similar backgrounds.
“There’s an ongoing joke in the pest community where it’s like … what do you go to college [for] to be a pest [control] owner? Well, you major in liberal arts, English or writers’ composition,” he said.
“A lot of the other owners I met had the same degrees. A big part of it is that creativity aspect, and in pest control, you’re allowed to think outside the box, and you’re allowed to adjust and adapt to what you’re seeing and use different methods.”
That desire to do things differently led him to find a way to help keep people safe from West Nile, Zika virus and Eastern equine encephalitis while they enjoyed time outdoors.
With a lot of research and a little help from relatives with backgrounds in chemistry and engineering, he came up with a formulation based on using essential oils.
The dangers of mosquitos
“After you meet your first client that tells you about their experience just walking to a mailbox and they get West Nile, it changes your perspective 100%,” Krstovic said, “because you’re not just out there killing bugs, you’re out there protecting people and their families.”
Mosquitos are often called the most dangerous animal on earth, with the diseases they spread killing over a million people annually according to statistics from the World Health Organization and Centers for Disease Control.
While the more serious mosquito diseases don’t pose the greatest risk to most communities, there are common ailments that can show up in people and pets, including bites that get infected and heartworm in dogs.
Reaching out to the community
Though people were a little skeptical about Krstovic’s natural pest control methods at first, Erin Rhatigan decided to give it a try.
“Geoff cold-called our house in 2021 and revealed that he actually grew up in the house next door,” she said. “He really wanted to return to his roots and offer his services.”
Rhatigan has three young children, and with her home being situated on the Chattahoochee River, the outdoor areas are beautiful, but also plagued by a lot of mosquitos.
“We’re very focused on spending time outside, and our kids are very, very active, so they’re outside a lot,” she said.
But Rhatigan and her kids are also very sensitive to mosquito bites, and the spraying services she tried year after year weren’t satisfactory.
“I had gone through every franchise. I had used the large companies every season. I was switching because it seemed like it would be effective at the beginning, and then it would lose effectiveness,” she said.
She was also concerned about the toxicity of the chemicals being used.
“I felt like using toxic chemicals on our property was not only bad for our family, but because we are on the river, we’re kind of a steward to the environment as well, … so when he mentioned that the product that he uses to control the mosquitoes was eco-friendly, I was happy to try it,” she shared.
Local solution gets a local investor
The treatment was so effective that Rhatigan isn’t just a customer, she and her husband decided to invest in the business.
“It was better than anything I had used for the previous 10 years,” she said. “The amazing thing is that when he sprays the property, you have this effervescence of the essential oils in the air.”
She recommended Geo Mosquito to everyone who’d listen to her, and eventually Krstovic took over maintaining the facilities at Rhatigan’s community pool.
“[What he was doing] kind of piqued my husband’s and my interest because we were looking for a small business to invest in locally,” she said. “I’m now home with the kids, but I have a long career in sales, and my husband is in sales as well.”
Within a year, the couple became active investors.
“We love the origin story of this relationship because it’s reflective of how friendly and supportive the local business community is in Peachtree Corners,” she said.
Caring about the work
Krstovic attributes his success to caring about the work, attention to detail and understanding client needs. He doesn’t just spray the yard and leave; he has a system of mapping out problem areas and educating clients about prevention.
“We’re looking at anything that could hold a water source and eliminating that, asking our clients what time of the day they’re getting eaten up, what part of their body and what part of their yard,” he said.
“That helps us figure out the species of mosquito that’s attacking them, so we know where to target, because different species have different nesting sites.”
Growing the business
Geo Mosquito has begun working with Vox-pop-uli to upgrade their logo, website and promotional materials.
“Geoff is a typical entrepreneur — protective of what he’s doing,” Rhatigan said. “So going through the steps of changing the logo, coming up with a new tagline, starting to do some marketing, is both exciting and a little scary.”
But the team at Vox-pop-uli has been a tremendous resource — helping them go at their own pace.
“This first year of investment was about seeing what the market interest is and expanding brand awareness,” said Rhatigan. “Vox-pop-uli offers so many services, it’s daunting for an emerging company to manage so many different contractors: creative, graphic design, printing, mailing. But they have a great, responsive organization that has been very helpful.”
Next steps
With a proprietary formulation for the mosquito abatement, Geo Mosquito wants to bottle the solution and sell it nationally.
Additionally, in 2025, the company plans to expand into ecofriendly pest control services for inside the home. They are also interested in working with local municipalities, churches and schools to expand their mosquito control services.
The Local Thread: This business profile series is proudly supported by Vox-pop-uli, championing local stories and the communities we serve.
This article is also available in the print and digital edition of the Jan/Feb issue of Southwest Gwinnett magazine.
Photos courtesy of Geo Mosquito.
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