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Setting a New Standard: A world-renowned engineering society builds a cutting-edge home on Technology Parkway

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ashrae
Photos courtesy of Ashrae

You may not know what ASHRAE is, but you know its work: the clean and comfortable air we all take for granted inside many modern buildings.

The international professional society’s standards are behind everything from the filtering of airplane cabin air to the energy efficiency of office buildings that mitigates climate change and dependence on foreign oil. Today, it’s a major authority in the COVID-19 fight, penning standards for halting the coronavirus’s spread through HVAC systems that are promoted by the Centers for Disease Control and Prevention.

And now ASHRAE is your neighbor, having recently moved into a new $20 million global headquarters on Technology Parkway meant to be a living laboratory for “walking the talk” on energy efficiency.

“We harness the collective wisdom of the world’s experts and bring that wisdom to bear on some of these challenges,” said Jeff Littleton, ASHRAE’s executive vice president, in a recent interview.

Jeff Littleton

ASHRAE (pronounced “ash-ray”) is the easier-on-the-tongue version of the group’s full name, the American Society of Heating, Refrigeration and Air-Conditioning Engineers. The society traces its history back to 1894, when a group of heating and air-conditioning engineers convened in New York City. A merger with a society of refrigeration engineers in 1959 produced the current organization.

Today, ASHRAE has more than 55,000 members in around 130 countries. It offers training and professional certifications for those in the HVAC and refrigeration industries, and stages conferences that attract up to 75,000 attendees. It funds research at universities and specialty labs to the tune of $5 million a year.

But ASHRAE’s most influential role is writing industry standards that are taken so seriously, some of them become law. ASHRAE isn’t a trade association designed to promote its industry; it’s a professional society with a nonprofit mission of promoting the public good. ASHRAE’s priority is not what might make your HVAC contractor the biggest paycheck, Littleton said, but what will best ensure “health and human comfort.”

“We have an obligation to serve the public trust,” said Littleton. “… We are a true-blue professional society, and that drives a lot of what we do.”

The energy efficiency of buildings is a major standard set by ASHRAE, whose word has been federal law for decades.

“Back in the 1970s, when the oil embargoes caused oil and gas shortages in the U.S. and lines at gas stations and all that, the U.S. Department of Energy came to ASHRAE and said…, ‘The built environment in the United States is burning too much energy and we need to cut back on that,’” said Littleton.

The result was a regularly updated code for commercial buildings in federal law that has been adopted by many state and local jurisdictions as well. On such standards, ASHRAE goes beyond heating and cooling to virtually every “building technology” related to energy usage.

It’s one of the ways, Littleton said, that ASHRAE is a “really big player in trying to mitigate climate change.” He noted that while motor vehicles are often depicted as the villains of climate change, buildings are major factors: 35% of the world’s final-customer energy use and 40% of energy-related greenhouse gas emissions, according to ASHRAE.

Last year, ASHRAE responded to another national crisis: the COVID-19 pandemic. “People started calling us [asking], ‘What do we do? What do we do when we find out someone in our 10-story office building had COVID?’” Littleton recalled.

ASHRAE quickly formed a pandemic task force and subcommittees with more than 100 members, including not only industry experts, but also medical doctors and epidemiologists. In some ways, it’s familiar turf for the society, which writes standards for hospital ventilation systems and how to prevent outbreaks of some specific bugs, like the air-conditioning-loving bacteria that causes Legionnaires’ disease.

For COVID, the society is regularly devising best practices and rules for preventing the coronavirus from blowing around inside buildings, with everything from air filters to virus-zapping ultraviolet systems addressed. “Right now, we’re developing a … guidance document on outdoor dining because we’re getting requests from jurisdictions that want to get those open as soon as possible,” said Littleton.

While ASHRAE always develops its standards and practices with public input and review, one way it makes money is keeping the final documents exclusive and selling them to authorities and organizations. But not with COVID guidance. All pandemic-related material is free to view and download from the society’s website.

“We certainly don’t want to profit from the fact that the pandemic is going on,” said Littleton. The society finds it rewarding enough that its task force experts “have really risen to that challenge. It’s really had a big impact. … We’re really proud of that work as an organization.”

ASHRAE aims to live up to its own standards. It did so when it moved in 1984 from New York to metro Atlanta, building a high-efficiency headquarters in DeKalb County near I-85 and North Druid Hills Road. That site is now in the young city of Brookhaven and neighboring Children’s Healthcare of Atlanta, which has a $1 billion hospital project that made it clear it was time to move again. The society looked around for a site to set a new standard with its headquarters — and found it in Peachtree Corners.

Littleton said the attractions were plentiful. Hotels, green space and restaurants for the many visiting students and experts. A “high-tech look” and fellow cutting-edge infrastructure enthusiasts, like the Technology Parkway autonomous vehicle test track.

ASHRAE now calls home an old office building at 130 Technology Parkway that dates to 1978. Instead of tearing it down, the society retrofitted it into a futuristic, hyper-efficient HQ. Its interior is heated and cooled with a “hydronic” system of fluid-filled panels instead of duct-blown air, and by the end of April the site will be studded with solar panels. The goal is a “net-zero-energy” building, meaning it will create as much energy as it burns. In short, ASHRAE is doing what it tells everyone else to do.

“If we, as a society, are really going to reduce the energy consumption in the built environment that contributes to climate change and all of that, we have to deal with existing buildings,” said Littleton. “… So ASHRAE is walking the talk.”

In the society’s public spirit, the building is also an experiment, “a learning lab, a showcase to demonstrate what’s possible.” Eventually the building will have an online dashboard publicly displaying its energy performance to see if it’s living up to its promise.

“A lot of building experts around the world are watching very closely,” said Littleton. “You throw enough money at any building, you can get there. But can we demonstrate that we can do it in an economical way?”

Much of that experiment is on temporary hold in the pandemic, which has already taken the wind out of what was supposed to be a banner year for ASHRAE. In 2020, the society planned to celebrate its 125th anniversary — counting from an 1895 debut annual meeting of its ancestor organization — and to have a major grand opening celebration at the new headquarters. Now health concerns have the society shying away from even a ribbon-cutting, and most of the 110 staff members remain working from home to avoid COVID.

But that, too, shall pass, and ASHRAE is looking forward to enjoying its new home and setting new standards.

“We’re excited to be here in Peachtree Corners. It’s a cool place. It’s got hotels and restaurants and everything close by,” said Littleton. “Working with the folks from the city of Peachtree Corners has been great. They’re very responsive.

“It’s just ironic that we’re not really using the building right now, but it’s going to be really neat.”

For more about ASHRAE and its work, see ashrae.org.

John Ruch is a journalist with SaportaReport and Buckhead.com in metro Atlanta. His freelance work has appeared in such publications as the Washington Post and the Seattle Times. In his spare time, he writes fantasy novels.

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Pest Control Without Harsh Chemicals

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Two men and one woman standing next to a blue SUV with company logo on it and holding a sign for Geo Mosquito.

Local small business owner has found a way to keep mosquitos at bay with natural remedies

Geoff Krstovic, a former firefighter, transitioned into the mosquito control business after a divorce, driven by the desire for flexible work.

“Nobody ever thinks they’re going to be into bugs and chemistry when they grow up,” he said. “It’s not like, ‘I want to be a firefighter. I want to be an astronaut.’ Nobody thinks that they want to go out there whacking bugs or says, ‘I want to be in pest control.’”

But as he progressed in his new career, Krstovic took an interest in how to get rid of pests without using harsh, man-made chemicals.

“The more certifications, the more promotions and everything that I got, [and] the more entomology classes I started taking, … I really started to realize what we were putting out into the environment,” he said.

Pest control technician from Geo Mosquito spraying a customer's yard.
Krstovic treating a customer’s yard. The spraying protocol is customized to each property, resulting in more effective mosquito control.

“I spend 90% of my time outside, and I see so much wildlife. So, when I would see a deer eating a leaf or a rabbit run out of bushes that I just treated, it really made me start to think about the effects of what we were doing to them.”

Not to mention pollinators like bees and butterflies.

“When I [would finish a treatment], I’d look back at the yard and everything that I’d seen flying around was just gone,” he said.

As a parent and a pet owner, he knew there had to be a better way to get rid of pests but still safeguard ourselves and the animals around us.

With a growing concern for the environmental impact, he developed a natural mosquito treatment system. The company he was working for wasn’t interested in his new product, so he started his own business.

Road to pest control

Krstovic graduated from Georgia State with a major in English. He joked that many of his contemporaries in the field have similar backgrounds.

“There’s an ongoing joke in the pest community where it’s like … what do you go to college [for] to be a pest [control] owner? Well, you major in liberal arts, English or writers’ composition,” he said.

Large orange and black butterfly resting on a pink flower bush with green leaves in a backyard garden.
Geo Mosquito protects vital plants and pollinators with eco-friendly mosquito control.

“A lot of the other owners I met had the same degrees. A big part of it is that creativity aspect, and in pest control, you’re allowed to think outside the box, and you’re allowed to adjust and adapt to what you’re seeing and use different methods.”

That desire to do things differently led him to find a way to help keep people safe from West Nile, Zika virus and Eastern equine encephalitis while they enjoyed time outdoors.

With a lot of research and a little help from relatives with backgrounds in chemistry and engineering, he came up with a formulation based on using essential oils.

The dangers of mosquitos

“After you meet your first client that tells you about their experience just walking to a mailbox and they get West Nile, it changes your perspective 100%,” Krstovic said, “because you’re not just out there killing bugs, you’re out there protecting people and their families.”

Mosquitos are often called the most dangerous animal on earth, with the diseases they spread killing over a million people annually according to statistics from the World Health Organization and Centers for Disease Control.

While the more serious mosquito diseases don’t pose the greatest risk to most communities, there are common ailments that can show up in people and pets, including bites that get infected and heartworm in dogs.

Reaching out to the community

Though people were a little skeptical about Krstovic’s natural pest control methods at first, Erin Rhatigan decided to give it a try.

“Geoff cold-called our house in 2021 and revealed that he actually grew up in the house next door,” she said. “He really wanted to return to his roots and offer his services.”

Rhatigan has three young children, and with her home being situated on the Chattahoochee River, the outdoor areas are beautiful, but also plagued by a lot of mosquitos.

“We’re very focused on spending time outside, and our kids are very, very active, so they’re outside a lot,” she said.

But Rhatigan and her kids are also very sensitive to mosquito bites, and the spraying services she tried year after year weren’t satisfactory.

“I had gone through every franchise. I had used the large companies every season. I was switching because it seemed like it would be effective at the beginning, and then it would lose effectiveness,” she said.

She was also concerned about the toxicity of the chemicals being used.

“I felt like using toxic chemicals on our property was not only bad for our family, but because we are on the river, we’re kind of a steward to the environment as well, … so when he mentioned that the product that he uses to control the mosquitoes was eco-friendly, I was happy to try it,” she shared.

Local solution gets a local investor

The treatment was so effective that Rhatigan isn’t just a customer, she and her husband decided to invest in the business.

A woman and two men sitting at a kitchen table with snacks, drinks and notebooks discussing plans for business expansion.
From left: Erin Rhatigan, Geoff Krstovic and Nathan Rhatigan mapping out 2025 expansion plans.

“It was better than anything I had used for the previous 10 years,” she said. “The amazing thing is that when he sprays the property, you have this effervescence of the essential oils in the air.”

She recommended Geo Mosquito to everyone who’d listen to her, and eventually Krstovic took over maintaining the facilities at Rhatigan’s community pool.

“[What he was doing] kind of piqued my husband’s and my interest because we were looking for a small business to invest in locally,” she said. “I’m now home with the kids, but I have a long career in sales, and my husband is in sales as well.”

Within a year, the couple became active investors.

“We love the origin story of this relationship because it’s reflective of how friendly and supportive the local business community is in Peachtree Corners,” she said.

Caring about the work

Krstovic attributes his success to caring about the work, attention to detail and understanding client needs. He doesn’t just spray the yard and leave; he has a system of mapping out problem areas and educating clients about prevention.

A pest control technician from Geo Mosquito talks to a woman wearing a red top and black pants on the steps leading up to her home's front door.
Krstovic with Geo Mosquito customer discussing potential problem areas on the property.

“We’re looking at anything that could hold a water source and eliminating that, asking our clients what time of the day they’re getting eaten up, what part of their body and what part of their yard,” he said.

“That helps us figure out the species of mosquito that’s attacking them, so we know where to target, because different species have different nesting sites.”

Growing the business

Geo Mosquito has begun working with Vox-pop-uli to upgrade their logo, website and promotional materials.

“Geoff is a typical entrepreneur — protective of what he’s doing,” Rhatigan said. “So going through the steps of changing the logo, coming up with a new tagline, starting to do some marketing, is both exciting and a little scary.”

But the team at Vox-pop-uli has been a tremendous resource — helping them go at their own pace.

“This first year of investment was about seeing what the market interest is and expanding brand awareness,” said Rhatigan. “Vox-pop-uli offers so many services, it’s daunting for an emerging company to manage so many different contractors: creative, graphic design, printing, mailing. But they have a great, responsive organization that has been very helpful.”

Next steps

With a proprietary formulation for the mosquito abatement, Geo Mosquito wants to bottle the solution and sell it nationally.

Additionally, in 2025, the company plans to expand into ecofriendly pest control services for inside the home. They are also interested in working with local municipalities, churches and schools to expand their mosquito control services.

The Local Thread: This business profile series is proudly supported by Vox-pop-uli, championing local stories and the communities we serve.

This article is also available in the print and digital edition of the Jan/Feb issue of Southwest Gwinnett magazine.

Photos courtesy of Geo Mosquito.

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From the Mayor’s Desk: Looking Back at Business in 2024

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As we look back at 2024, there were a number of acquisitions, new businesses opening, major renovations and milestones celebrated. I’ll attempt to highlight some of them, knowing that I can’t possibly cover them all. There were some new events this year too.

This past year was a big one for Guardian Sports, a Peachtree Corners company that designs and manufactures helmet covers. The NFL now requires Guardian Caps be worn during NFL during practice, and players may choose to wear them during games. The caps disperse energy during hits with the goal of reducing head injuries.

Insight Sourcing of Peachtree Corners was acquired by Accenture, a leading global professional services company. Insight Sourcing helps clients optimize costs when sourcing and negotiating contracts for materials, services related to capital expenditures and energy procurement management. Accenture is a talent- and innovation-led company with approximately 743,000 people serving clients in more than 120 countries.

Axon, the global leader in connected public safety technologies, acquired Fusus, a leader in real-time crime center technology located in Peachtree Corners. Fusus excels in aggregating live video, data and sensor feeds from virtually any source, enhancing situational awareness and investigative capabilities for public safety, education and commercial customers.

Milestone celebrations

Authentic Hardwood Flooring on Amwiler Road celebrated 25 years in business in 2024. Michael Keroack has been steadily growing the operation for roughly eight years in Peachtree Corners with the help of Buddy Wofford, general sales manager, and Michael Blocker, director of operations.

Also celebrating a milestone in 2024 was Diversified Resource Group (DRG). For nearly 25 years, Darrell Creedon has been running DRG in Peachtree Corners, outfitting workspaces for companies and governments, and more recently, hotels and convention centers. Mr. Creedon, who resides in Peachtree Corners, started the furniture business with a college friend in 1999 in a home basement.

City events

The City of Peachtree Corners organized the 2nd Annual Curiosity Lab Criterium in April. This year’s event featured a running race, kids races, food trucks, vendors and other activities for the family. There was also a fun run in Technology Park. Werfen, a global diagnostics company, and the City of Peachtree Corners, partnered on a 5K Walk/Run in Technology Park in November. The event benefitted the Leukemia & Lymphoma Society. In May, the city organized a food truck event at Curiosity Lab, which drew about 210 people working in and around Technology Park.

The PCBA organized the first Taste of Peachtree Corners in June. It was a great time of networking and community fellowship among business owners and other involved citizens. Approximately 100 people experienced an evening of delicious bites and drinks, sampling foods from local businesses.

City of Peachtree Corners logo

New to the city

Blue River Development moved its corporate office from Forsyth County to Peachtree Corners to expand its operations. The company is a leader in real estate development and investment.

A new pediatric dentistry, Agape Pediatric Dentistry, opened at 5185 Peachtree Parkway #325 at The Forum. Two law firms opened on Wetherburn Way: Brooks Injury Law Offices and Tadeo & Silva immigration law firm.

A former steel pipe fabrication site at 6420 Corley Road that was converted to a logistics center is now fully leased. The 27-acre property, which sold for $10.5 million in 2018 was sold for $77.4 million three years later, after it was cleaned up and redeveloped into the Peachtree Corners Logistics Center.

The Central Business District

Also in May, the city adopted a 6-month moratorium on projects in the Central Business District. Due to the increasing number of applications and evolving market trends, the moratorium came into effect on May 3 and ended on November 3. The moratorium gave the city six months to pause rezoning applications, special use permits and variances applications for residential or mixed-use development.

In August, members of the Peachtree Corners City Council took part in a ribbon cutting at The Forum. We celebrated the opening of the new plaza and activity areas. Jamestown is modernizing the 20-year-old Forum shopping center and transforming it into a true mixed-use destination through the addition of a 125-room boutique hotel, approximately 381 multifamily units, new experiential retail and dining offerings, structured parking and an expanded public area.

Construction began in May 2023, and the first of two new greenspace additions were constructed. Phases II and III will see the multifamily and boutique hotel constructed, both slated to start in 2025. Also this year, it was announced that Jamestown, a global real estate investment and management firm, acquired the Cincinnati-based North American Properties, which owned The Forum.

Members of the Peachtree Corners Redevelopment Authority and Downtown Development Authority engaged in a focus group discussion in August at City Hall. The discussion was led by representatives from Kimley-Horn, engineering, planning and design consultants. There was discussion about under-utilized spaces, needed amenities and potential uses for vacant properties. City officials also met with members of the commercial real estate community in September to specifically discuss Technology Park.

International visitors, co-working and new townhome project

An 18-member delegation of Finnish business people visited Curiosity Lab in Peachtree Corners in September. The visit marks the second time a Finnish delegation has visited Peachtree Corners. Seven innovative Finnish companies traveled to the Atlanta area in search of U.S. partners to promote transatlantic trade between Finland and the United States. Japanese delegates involved in sectors such as automotive, technology, energy and corporate development also visited Peachtree Corners in December as part of a regional tour.

Construction of a co-working space, Roam, is well underway at the Town Center and will open in summer 2025. The 35,000-square-foot building is located at 3847 Medlock Bridge Road and will feature a rooftop event space, coffeeshop and cafe, in addition to workspaces.

An office building at 3585 Engineering Drive was demolished earlier this month to make way for a townhome community. The new 75-unit townhome project is under construction by D.R. Horton, which received rezoning approval from the city last February. The 102,000 SF office building sat vacant for many years.

Collaboration, renovation and more

Curiosity Lab announced a collaboration with Gama Sonic, a global leader in upscale, bright and durable solar lighting for homes, businesses and outdoor spaces. The company’s deployment of solar lighting in the City of Peachtree Corners marks its first deployment implementing customized, intelligent lighting programming timers that enhance safety for residents and visitors.

Brady Anderson Bennett recently opened a State Farm office at 3000 Northwoods Parkway. The 27-year-old has been working with State Farm since he was 18 years old.

Renovation is underway at 7050 Jimmy Carter Blvd. for the creation of a Planet Fitness. The gym is under development by Alder Partners/the Flynn Group. This location marks the 32nd location in metro Atlanta. It is expected to open in January.

There is also a relatively new Southern-inspired eatery you may want to try. Dahlia’s Restaurant & Porch, located inside the Hilton Atlanta Northeast hotel, opened this year. Dahlia’s offers Southern-style plates that leverage regionally sourced, farm-fresh ingredients.

Happy Holidays!

Mayor Mike Mason

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Luxury Firewood Company Founder Shares Story of Entrepreneurial Pursuits

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Two men and two women wearing name tags posing for a photo at an end-of-year business event

Leroy Hite, founder of Cutting Edge Firewood — a luxury brand specializing in wood for fireplaces, grills, pizza ovens and firepits — shared his journey from starting a company to gaining national recognition during the PCBA Business After Hours Speaker Series in December.

Hite highlighted the industry’s disorganization and his innovative approach to firewood, including using ovens to dry the wood and improving on delivery methods. And he emphasized the importance of customer experience, branding and counter-cultural thinking.

Despite initial challenges and financial constraints at the beginning, his company grew significantly (even during the early days of COVID-19), achieving a 400% increase in sales.

Entrepreneurial spirit

The disorganization and lack of focus within the firewood industry is what initially prompted Hite to question its methods.

He thought he’d found the answer when he started a firewood company with friends while in college, winning a Kroger account for the entire Southeast. But the limited experience of Hite and his co-owners became evident quickly.

Man in a suit speaking to an audience at an end-of-year business event
Leroy Hite at the PCBA Business After Hours event in December; photo courtesy of PCBA

“We discovered how backwards the industry was for three college students to get that account with a username and password,” he said. “On the day of the bid, whoever put in the lowest number won the account.”

With the contract in hand, the guys were able to get loans and bought hundreds of thousands of dollars’ worth of equipment that they didn’t know how to use.

“It would break every single day, so I had to teach myself how to fix it,” he said. “We hired 30 to 35 people off of Craigslist; I don’t advise you to do that.”

In the end, the guys realized they were in way over their heads. They couldn’t keep up with Kroger’s demand. But the experience gave Hite insight into a better way to deliver firewood.

“At the time, industry-wide, you would put the firewood in the back of a pickup truck, get a wheelbarrow, put it where they wanted it,” he said. “… to do a second delivery, you have to drive back and get more wood. So maybe you can do two deliveries a day.”

Hite devised a plan to have the wood palletized and use a mini skid steer, which allows you to get it closer to where it should be. What had taken 16 to 18 hours for two deliveries would now allow seven or eight deliveries in the same time frame.

After the first firewood business shut down, Hite worked with Chick-fil-A and then Enterprise Rent-A-Car for several years.

“It was great experience,” he said, though he couldn’t get firewood out of his mind.

Taking another chance

Hite considered getting back into the firewood business as a side gig, but eventually decided to leave his corporate job and pursue the business full time.

“A fire is like a beautiful sunset,” he said. “No one on earth dislikes it. A fire can be the center of a wedding party and can also add great taste to food — whether it’s steak, pizza or barbecue.”

When he started Cutting Edge, Hite wanted to fix the poor quality of wood and lack of branding and customer service.

Two men and one woman posing for a photo at an end-of-year business event
Cutting Edge Firewood employees Diego Echevarria and Sara Bryan with Leroy Hite (center); photo courtesy of PCBA

He had an opportunity to purchase an existing business, but lacked the funding. So, he took a leap of faith.

“I had an outdated website. I had a truck, and I had a customer list. I realized I was going to be a supplier and that I needed to reinvent how to deliver firewood,” he said. “I [tried] to get a second loan on my house, [but] no banks would talk to me at the time.”

Hite convinced his wife, pregnant with their third daughter, to sell the house.

“We moved into a rental home, and I completely redid the branding. I reinvented how to do deliveries. I invented a rack that could be moved with a hand truck. And I found a hand truck that will go up and down stairs and one that will go across rough terrain,” he said. “So, the delivery went from two hours to about 15 minutes per delivery. And it was also a lot safer.”

Though COVID caused many businesses to go under, his thrived. It seemed that people stuck at home got a taste for food cooked over “fancy wood,” as he put it.

Goals and standards

Cutting Edge Firewood has two goals, Hite said: To provide unparalleled customer service and deliveries. And to provide the best firewood available. Period.

According to company literature, the Cutting Edge team “works with the best suppliers to ensure they consistently meet our high standards. All of our firewood undergoes the most rigorous drying process in the industry: each piece is conditioned for 48 hours in 250-degree heat. And our trained specialists hand-select each piece of firewood … ensuring that you only receive the very best — photoshoot-ready firewood that lights easily and burns brightly.”

Two men in suits standing in front of a buffet table at a business event talking
photo courtesy of Peachtree Corners Business Association

Future plans

Although Hite didn’t go into detail, he sold Cutting Edge Firewood in August 2024, having built a strong brand and customer base in Atlanta and throughout the country.

“[Entrepreneurship] definitely isn’t for the faint of heart. It’s both demanding, disheartening and rewarding all at the same time,” he said. “I love it. I went in with a not-too-thin skin, but I definitely exited with very thick skin.”

Now that he’s been bitten by the entrepreneurial bug, Hite indicated that he wants to venture out again. He reflected on the challenges and rewards of running the business, including the importance of customer experience and branding.

“The brand is very, very well-known in Atlanta. We were named a couple of times in Atlanta Business Chronicle as one of the fastest growing companies,” he said. “It’s rewarding. I’ve had Coca-Cola executives say that [they] know the branding and the customer service … [and] I’m pretty sure that Cutting Edge Firewood is being used in the White House.”

Hinting of a desire to move on to new ventures, possibly focusing on disrupting existing markets rather than creating new ones, Hite again emphasized the importance of counter-cultural thinking, pushing through discomfort and being driven by a passion for customer experience and innovation.

For more information about Cutting Edge Firewood, visit cuttingedgefirewood.com.

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