Business
Solving Space Problems and Making a Home Easier and More Enjoyable to Live In
EV Remodeling focuses on a 25-mile radius around Peachtree Corners to give top-notch, personalized service.
Although Eliad Vaknin started EV Remodeling at the end of 2019 in Peachtree Corners, his years of experience and dedication to the craft go well beyond that.
“I started my business years ago, but it was a different name because I had a business partner,” he said.
When Vaknin decided to strike out on his own, he made a vow to give clients personalized and individual attention. “I consult with clients throughout the project, connect them to the right architects, get the proper permits, and help them choose the designs and items that are right for them,” he said. “I’m here for them every step of the way.”
Although home remodeling has seen a measured increase in the last decade — especially since the pandemic hit — the process can be daunting. Vaknin said he often hears horror stories from clients about contractors who left them frustrated and wary of ever taking on another home improvement project.
“For us it’s more than just another project,” he explained. “Our clients deserve our time, care, and attention to detail. It’s my personal goal to make sure that everyone is not just happy, but ecstatic, at the end of the remodel.”
Above and beyond customer service
Vaknin recalled a customer who wasn’t completely satisfied with a tile job almost two years after a bathroom remodel was finished. Of course, any kind of warranty would have expired by then.
“I contacted the subcontractor and had him fix the problem — at my cost,” he said. “In my business, customer satisfaction is the most important thing. I learned early on that being able to see someone’s face as they watch their house transform into their dream home is among one of the best joys in life.”
It cost Vaknin about $150 out of his pocket, but the client was so pleased with the results and the seamless, hassle-free interaction, that he contracted with EV to completely redo the main level of his house.
“Since those early days I have made it our mission to make sure that everyone we work with has an enjoyable experience from beginning to end. After all, upgrading your home is something that should be exciting for you throughout the entire project,” he said.
Filling a need
Nowadays, homeowners have more time to think about improving their dwellings, but a trade labor shortage has been impacting the industry for several years. It’s made home renovations take longer to complete — or impossible to complete altogether — and cost more money than usual.
Since around 2018, the U.S. has seen a shortage of tradespeople for projects like kitchen remodels, bathroom remodels, flooring and electrical work. In addition, necessary supplies — including wood and metal — aren’t always available due to a materials shortage.
Although he doesn’t have any magic powers to keep those problems from plaguing his business, Vaknin said he treats suppliers, contractors and customers with respect.
EV Remodeling isn’t the cheapest contractor in the area, but it’s certainly among the most reliable. That’s a value that Vaknin brought with him when he immigrated from Israel in 2009.
“My father was a contractor, and I learned the trade from him. It’s always been in my veins,” he said.
Vaknin started out in new home construction, building about 60 houses ranging in price from $500,000 to $1.5 million. However, he said he prefers the personal connections he has made working with existing homeowners.
“You might not ever meet the person that you built a home for,” he said. “This way, I know the customer is getting exactly what they want.”
Vaknin said he thinks of himself as a problem solver. “A lot of times, when you come into people’s homes, they have problems that they need you to solve,” he said. “It’s either the kitchen is too small, the family has grown and they need additional room or stuff like that. …I help people solve problems and make their lives easier.”
Focus on family and community
Although 2020 saw $420 billion spent by Americans on home improvement projects, subsequent years are projected to surpass that, according to a study last year from the Joint Center for Housing Studies of Harvard University. That same research shows that homeowners are also willing to spend more on home improvement projects.
The pandemic forced many to stay inside for months and a lot of Americans have been reluctant to return to offices. For them, having a functional, comfortable and livable home is a top priority — even in the face of higher material costs.
Vaknin continues to see a rise in remodeling projects for office space and home entertainment, but his bread and butter is still kitchens and bathrooms. That’s why he said he likes to keep his business in a tight radius, about 25 miles with Peachtree Corners as the epicenter.
It has helped him give his clients the time they need since he’s not spending so much time traveling around metro Atlanta. “Maybe that’s what makes me different than other contractors because …I’m controlling my schedule and my time. I really can give each client the attention that they need,” Vaknin said.
He recalled a family who wanted to add a bathroom for their four teenage daughters who had been sharing one bathroom. Most contractors said the only solution was to add a bathroom to the basement, although the girls’ bedrooms were on the second floor.
“It was doable, but it wouldn’t be convenient to have them go down three flights to get ready,” said Vaknin. “I’m sure there would still be fights and arguing every morning.”
He consulted with his best subcontractor and they came up with a solution to add a bathroom upstairs without increasing square footage. “It required kind of a complex work with plumbing,” said Vaknin.
Everyone was happy with the solution.
Vaknin knows how important a happy home is. He has two children — a 9-year-old daughter and a 6-year-old son. He said that he and his wife, a real estate agent, hope to pass on their values to their kids.
“I will let them decide if they want to someday take over my business,” he said. “But I want them to know why I do it and what it means to be a good businessman and a good member of the community.”
Bathroom Renovation Photos by IMOTO, Family Photos by Oshrit Hakmon
The strategic acquisition strengthens TransPak’s Southeast presence and expands their capabilities in custom packaging for military, aerospace and high-value equipment.
TransPak, a global leader in logistics, packaging and crating services, recently announced the acquisition of Reid Packaging, a long-standing provider of custom packaging solutions based in Peachtree Corners. Both family-owned and operated companies share a deep-rooted commitment to quality craftsmanship, reliability and customer service, making the acquisition a natural fit.
Reid Packaging, founded in 1982, has distinguished itself as the go-to customer industrial packager in the metro Atlanta region, providing corrugated, foam and custom-engineered crating solutions, particularly in the military and aerospace industries.
Under the ownership of Ward Phillips since 2008, the company has grown to become one of the largest packaging facilities in the region, with a 60,000-square-foot site.
The acquisition will allow TransPak to expand its local manufacturing capabilities in the Southeast, while leveraging Reid Packaging’s expertise in specialized and heavy-duty custom crates.
Strategic Atlanta location and enhanced capabilities
The acquisition is part of TransPak’s strategic expansion into the Atlanta market, a critical logistics hub for both the renewable energy and semiconductor industries.
“We’re thrilled to welcome Reid Packaging into the TransPak family,” said Tomas Molet, executive vice president of East and Midwest Operations, TransPak. “With Reid Packaging’s prime location in Peachtree Corners, we are now able to serve customers throughout the Southeast, including direct routes to the Carolinas and beyond. This acquisition strengthens our ability to meet the needs of existing clients, especially those in the semiconductor and renewable energy sectors.”
In addition to the strategic location, the acquisition brings new manufacturing capabilities to TransPak’s East Coast operations. Reid Packaging’s facility is now the largest of TransPak’s locations in the region. Its offerings include enhanced services, such as heavy-duty and triple-wall corrugated packaging, which will enable TransPak to meet the growing demand for custom-designed packaging solutions for fragile, high-value equipment.
Commitment to employees and leadership appointments
A key focus of the acquisition was ensuring a smooth transition for Reid Packaging’s employees.
“We made a commitment to Ward Phillips to take care of the staff, and we’ve delivered on that promise,” said Molet. “All employees were retained, and we’ve introduced benefits they previously didn’t have as part of our commitment to making this a positive transition for everyone involved.”
Amanda Gautney, a longtime member of TransPak’s leadership team, has been appointed as the operations manager for the Peachtree Corners facility. “I’m excited to work with the team at Reid and continue the legacy of this respected company,” said Gautney.
Looking forward in Atlanta
TransPak plans to continue operating under the Reid Packaging name for the immediate future. However, the facility will gradually transition to full integration under the TransPak brand, reflecting the shared values and commitment to quality of both companies.
About TransPak
Headquartered in Silicon Valley, TransPak has been providing innovative and cost-effective design, crating, packaging and global logistics for over 70 years.
As a customer-focused, women- and family-owned company, TransPak combines the agility of a small business with the reliability of a global powerhouse. TransPak lives by the slogan, “We make it happen,” ensuring that high-value, fragile, and oversized goods reach their destinations safely and efficiently.
For more information about TransPak, visit transpak.com.
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