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Commercial Roofing Company Continues Legacy of Excellence

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Jay Thornton & Eric Abell at Parsons Roofing New Office Ribbon Cutting

Parsons Roofing recently moved its headquarters to Peachtree Corners to remain close to family and poised for growth in the southeast U.S.

Those familiar with local history know that the Parsons surname is synonymous with development in the area. The Parsons Family Stores were staples for more than a century.

Calvin Parsons and his wife Kate inherited her father’s general store that began in 1876 as a single trading post outside of Lawrenceville. Parsons grew the business to several stores throughout north Georgia that sold everything from groceries, clothing, and dry goods to hardware and building materials.

Today, the Parsons name continues its legacy of quality service in the southwest Gwinnett County area. Parsons Roofing Company recently moved operations to Peachtree Corners. Its owner, Jay Thornton, is the great-grandson of Calvin Parsons.

In the 1960s, the building supply division moved to a separate location south of downtown Duluth and was operated by Jay Thornton’s grandfather. One of the Duluth location’s mainstays was selling roofing products. 

The present-day Parsons Roofing Company is a commercial roofing contractor and no longer sells roofing products. The company now focuses on the installation, repair, and restoration of commercial roofs.

As a fifth-generation member of a family dedicated to hard work and forward vision, Thornton noted that Parsons Roofing Company has grown into a regional business with clients across the southeast. 

Thornton started a residential shingle roofing company out of his grandmother’s basement 10 years ago. His work ethic and dedication to quality helped his business take off. He gained a partner in Eric Abell and eventually turned the focus to commercial projects.

“I started this company with a strong belief that consumers need a roofer they can trust. Before I started Parsons Roofing, I had worked in the roofing industry for years and was disheartened. Every company I worked for cared about money first and the customer second,” Thornton states on his company website.

“I felt that it should be the opposite. I believe that if you are honest and take care of the customer first, everything else will fall into place. So that’s what we’ve built our business on here at Parsons As our customer, you’ll feel the trust and respect for your needs from us right away.”

Growing the business

Abell and Thornton opened up their first office in the Chamblee area as Prestige Roofing in 2018. The business model was so successful, they outgrew the space. As it turned out, they continued to outgrow their accommodations so they’re now in a space on Medlock Bridge Road in Peachtree Corners. 

The move is perfect for many reasons, said Jennifer Sudderth, director of sales and marketing. It’s near family and the community that the company wants to be a part of, it’s in the heart of metro Atlanta — one of the hottest commercial building markets in the country — and it’s centrally located to other growth areas where Parsons plans to extend business, like Nashville, Orlando, and Raleigh.

The company already has major projects in the works in Nashville with plans to open an office there by the end of the year. Next will be satellite offices in Orlando and Raleigh, keeping a manageable distance from home base.

Although the pandemic may have had adverse effects on many businesses, Sudderth said Parsons Roofing barely felt the impact.

“Roofing is a need, not a want,” she said. “If you’re a commercial operation with a leaky roof, there’s not an option to put it off.”

And supply issues didn’t plague the business, either. Most roofing companies don’t keep a lot of inventory, and commercial roofing doesn’t come in a variety of styles and colors. It was possible to store enough supplies to get through rough patches when goods weren’t being transported on time.

Even though Parsons Roofing isn’t going to be a household name, the company believes in community connections and family ties. It has joined local chambers of commerce and other business organizations and is involved in philanthropic endeavors locally.

Although Peachtree Corners is the largest city in Gwinnett County, it has a small-town, homey vibe, said Sudderth.

That hometown connection, along with expanded technology, economic development, and business growth, should keep Parsons Roofing in the area for another century.

Arlinda Smith Broady is part of the Boomerang Generation of Blacks that moved back to the South after their ancestors moved North. With approximately three decades of journalism experience (she doesn't look it), she's worked in tiny, minority-based newsrooms to major metropolitans. At every endeavor she brings professionalism, passion, pluck, and the desire to spread the news to the people.

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BRACK: Peachtree Corners to lose Peterbrooke Chocolatier

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Scottt Gottuso and Geoffrey Wilson.
Scottt Gottuso and Geoffrey Wilson. Photo provided.

Peachtree Corners will soon lose one of its most iconic, popular and tasty businesses.

Peterbrooke Chocolatier, run by Geoffrey Wilson and Scott Gottuso, has been told by Peachtree Forum landlords, North American Properties and Nuveen Real Estate, that its lease will not be renewed. The last day of business will be July 25.

Meanwhile, Peachtree Forum is getting several new stores. They include Kendra Scott, Sucre, and The NOW Massage. Previously announced were Alloy Personal Training, Cookie Fix, Gallery Anderson Smith, Giulia, Lovesac, Nando’s Peri-Peri and Stretchlab. Wilson adds: “We are not in their big picture.”

Wilson has operated Peterbrooke at the Peachtree Forum for 14 years and Gottuso has been there nine years. They have made the chocolatier profitable and doubled sales. Wilson says: “We turned it around through community involvement and made relationships. We worked with the schools, gave donations, did a lot in the community, and made a difference. We produce most everything we sell in the shop, so it’s labor intensive. We make European-style chocolate treats from scratch from the very best ingredients, package it, make gift baskets, and also sell a lot of gelato.”

Key items include truffles, hand-made caramels, cherry cordials, chocolate-covered cookies and pretzels and strawberries hand-dipped in their own blend of chocolates. (They are all good!) One of Wilson’s and Gottuso’s most iconic products is chocolate popcorn. Once you try it, regular popcorn is tasteless. “We sell a lot of it.” Wilson adds: “Gelato sales have carried us in the summertime, since there are not many chocolate holidays in the summer.”

Peterbrooke now has five employees, and would like to have 10, but it is difficult to hire people with the skills in chocolatiering. A key part of its business is corporate companies, such as Delta Air Lines and Capital Insight. The Peachtree Corners’ Peterbrooke has corporate customers as far away as Cleveland, Ohio.

The operators were surprised when the Forum owners did not renew its five year lease. “The big decisions were made in Charlotte or Cincinnati, not locally,” Wilson feels. “We were no longer in their big picture. They want new and glitzy, shiny, fancy and trendy.”

The operators plan to start their own chocolate company, to be called “Scoffrey,” and initially sell online, plus have pop-up locations during holidays, and possibly have a booth in other merchants’ stores on occasions.

“Whatever we do would look different. We might rent a space somewhere close by so that people can still have the good chocolate experience with us, but we won’t have a regular audience walking by.”

Another element: the price of chocolate futures has spiked this year, with a bad crop production year. Wilson says: “That is key to our business and a huge cost increase. That doesn’t help.”

Wilson adds that the forced closing of the Peterbrooke location “is something like the death of a friend. But you go to the funeral and to the wake, and in six months or a year, It won’t be so bad.”

Have a comment?  Send to: elliott@elliottbrack

Written by Elliott Brack

This material is presented with permission from Elliott Brack’s GwinnettForum, an online site published Tuesdays and Fridays. To become better informed about Gwinnett, subscribe (at no cost) at GwinnettForum

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North American Properties Revitalizes Avenue East Cobb

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North American Properties (NAP) has revamped the Avenue East Cobb shopping center in Marietta, boosting its appeal to suburban residents.
The Andrews Brothers performing at Avenue East Cobb via Instagram @avenueeastcobb

North American Properties (NAP) has revamped the Avenue East Cobb shopping center in Marietta, boosting its appeal to suburban residents seeking a more urban lifestyle. Now, it’s being honored as part of the Atlanta Business Chronicle‘s “Best in Atlanta Real Estate” coverage.

NAP is known for transforming properties like Atlantic Station, Avalon and The Forum.

According to the Atlanta Business Chronicle, the redevelopment involved demolishing part of the main building to build a public plaza with a stage surrounded by restaurant patios.

A new concierge facility was also added, including a canopy for drop-offs. Additionally, smaller retail buildings were created for standalone tenants. The business mix was updated to include names like Warby Parker, Lululemon and Peach State Pizza.

NAP also increased community engagement by partnering with at least 10 local organizations for social events. These efforts have proven successful. Over the last two years, Avenue East Cobb has seen a 36% increase in sales per square foot thanks to a major rise in foot traffic.

More news from North American Properties can be found here.

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North American Properties Secures 3 New Brands for The Forum

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North American Properties (NAP) and Nuveen Real Estate announced three new businesses are planting flags at The Forum Peachtree Corners.
Sucré – A Sweet Boutique

North American Properties (NAP) and Nuveen Real Estate announced three new businesses coming to The Forum Peachtree Corners (The Forum). The new brands include Kendra Scott, Sucré, and The NOW Massage.

“We’re excited to keep expanding our merchandising mix with more experiential concepts that motivate guests to extend their time on property. In addition to these new leases, several tenants are on track to open over the next few months, and we can’t wait to see the impact,” said Brooke Massey, director of leasing at NAP.

Here are the latest deals to be signed at The Forum:

Kendra Scott ­­– Known for its plethora of accessories and customizable Color Bar experience, jewelry brand Kendra Scott blends classic designs with modern sophistication. Kendra Scott jewelry celebrates individuality and self-expression.

The growing brand has also donated over $50 million to local, national and international causes since its launch in 2010. The 2,284-square-foot space, situated next to Lovesac, opens later this spring, marking the retailer’s fourth location in the NAP portfolio.

Sucré – Founded in New Orleans, Sucré is a gourmet patisserie known for its macarons, gelato and other handmade, French-inspired desserts.

The sweet boutique will occupy a 1,718-square-foot space on the north end of the property and is slated to open later this year. Georgia is the brand’s first out-of-state venture, with The Forum being its third metro Atlanta location and eighth overall.

The NOW Massage – This brand is helping people discover the healing benefits of massage therapy.

The customizable menu offers guests three signature massage styles and a variety of exclusive enhancements like Deep Tissue, Herbal Heat Therapy, Hemp Calm Balm, Gua Sha, Gliding Cupping and more. Located near Mojito’s, the 2,414-square-foot massage boutique debuts late summer. 

These businesses join:

 Alloy Personal Training (opening this month),
Cookie Fix (open),
Gallery Anderson Smith (opening this month),
Giulia (opening this spring),
Lovesac (open),
Nando’s Peri-Peri (coming winter 2024), and
Stretchlab (open).

Since acquiring the property in March 2022, NAP has executed 39 deals with new, existing and temporary tenants alike.

To stay up to date on the latest happenings at The Forum, follow on Facebook Instagram, and X or visit theforumpeachtree.com.

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