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Hargray Fiber Settles In as Corporate Citizen

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Chuck Waters

In just one year of work within the city, telecommunications company Hargray Fiber is increasingly becoming an integral part of the fabric of Peachtree Corners. This summer, the company expanded its partnership with Curiosity Lab at Peachtree Corners to go beyond providing fiber connectivity for the smart city living laboratory’s 1.5-mile autonomous vehicle test track.

Hargray is now also providing the same critical infrastructure for Curiosity Lab’s Innovation Center, a 25,000-square-foot facility in which early-stage startups and tech companies test new ideas and corporate innovation teams discover one another.

“The Hargray Fiber team is committed to helping Curiosity Lab grow its technology ecosystem through fast, uninterrupted network connectivity,” said Betsy Plattenburg, executive director of Curiosity Lab at Peachtree Corners, in a July 27 press release. “They have worked with us and the City of Peachtree Corners to provide critical connectivity for our autonomous vehicle test track, and their local presence made them a natural choice to provide our Innovation Center residents with fiber connectivity as well.”

To better foster technology innovation at Curiosity Lab, Hargray now provides fiber connectivity for Innovation Center members at speeds of 1 gigabyte upload/download, using a diversified path for fiber that minimizes service interruption and downtime.

Chuck Waters, General Manager EAS, Hargray Fiber, said the company “really values and appreciates” its relationship with Curiosity Lab.

“We’re thrilled to be part of such a forward-thinking initiative in the Peachtree Corners community,” Waters said. “Smart cities provide the technology infrastructure essential to drawing new businesses, jobs, and residents to the community and we are proud to be part of the tremendous success in Peachtree Corners.”

‘A philanthropic mindset’

Founded in 1949, Hargray Fiber has grown from a local telephone company to a regional telecommunications company offering a wide variety of internet, TV and phone services in cities throughout the southeastern U.S.

The Savannah,Ga.-based company makes a point of being active in the communities it serves by supporting local charities, organizations, projects and events. That’s definitely the case in Peachtree Corners, where Hargray is already making its mark, according to Brandon
Branham
, assistant city manager.

“Hargray has jumped in to being a part of the community, not by just selling fiber services, but joining local chambers and supporting events at both the Innovation Center and Atlanta Tech Park,” Branham said. “They also have a very philanthropic mindset and have already taken on projects with several community organizations. They are a great addition to our already wonderful business community.”

Waters said community involvement helps Hargray provide services “relevant to customers’ needs.”

“Our belief is by being deeply involved in our local community we gain a better understanding of the business requirements and truly understand what’s important to the community. This helps us provide better business solutions through technology, not just selling cookie-cutter products and services,” Waters said.

He said Hargray wants to be part of helping Peachtree Corners develop and grow the incubator companies that evolve at Atlanta Tech Park.

“Providing high-quality, resilient and reliable fiber-based data service is critical to attracting these startups,” Waters said. “Insuring these new businesses stay in our community as they launch, enjoying the same exceptional customer experience they had at the Atlanta Tech Park, is why we have built the state of the art fiber network in Peachtree Corners, an investment in the growth of our city.”

Nashlee Young, Atlanta Tech Park’s Director of Business Operations, said Hargray is a partner in the tech park’s “ecosystem.”

“They join us at our networking events, have their staff meetings here, participate in the daily work environment and help sponsor some of the community building we do at Atlanta Tech Park,” Young said.

“It allows us to continue building relationships and build an ecosystem that not only helps Hargray build relationships but also helps companies to stay connected in Peachtree Corners,” she continued.

“Their participation in events and speaking to our community makes them more aware of the technology that is being put in place here at Peachtree Corners. They financially help support some of our events as well.”

In August, Hargray sponsored the tech park’s Cyber HealthTech Conference and was a presenting sponsor for the Southwest Gwinnett Chamber of Commerce’s First Friday Breakfast, which was held at Atlanta Tech Park.

“The city of Peachtree Corners’ progressive leadership and vision for a smart city that will serve its residents and businesses for many years to come is why we have made a substantial investment in this community,” Waters said. “The tremendous support from city management and leaders, along with the Atlanta Tech Park and Curiosity Labs, has been essential to the early success Hargray Fiber has enjoyed.”

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Consultant Al Simon Explains How Peachtree Corners Businesses Can Leverage AI

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Al Simon has a message for businesses: if you’re not using AI, you’re as far behind technology as using candlelight instead of electricity.
Sales consultant Al Simon // Photos by Tracey Rice

Al Simon has a simple message for business owners: if you’re not using AI, you’re about as far behind technology as if you’re using candlelight instead of electricity.

This was the core message of his talk at the January Peachtree Corners Business Association’s After-Hours Speaker Series. As a consultant for sales management with Sandler by Neuberger, Simon focuses on small to medium businesses with sales teams of 35 members or less and revenues up to $200 million.

He works with management teams and trains salespeople to improve sales revenue, gross profit margins, and other business metrics.

“Overall, it helps people thrive in their sales and sales management roles,” he said.

His topic, artificial intelligence for selling, involves teaching managers how to use AI to gather and interpret data. A simple Google search uses artificial intelligence, he said, but he also teaches salespeople how to use that information to improve their skills and processes.

Boosting sales enablement

Simon explained that AI could be used for pre-call planning. It’s not difficult to prompt a generative AI program to give you what you need.

A sample query for ChatGPT could be: “I’m a sales rep in the plastics manufacturing industry, and my prospect is an injection molding manufacturer. What are the three best questions I can ask their plant manager?

He emphasized that when prompting the AI, it’s vital to include the role you’re playing, the role of the people you’ll be meeting with and the challenge at hand.

“A prompt that has those components in it will be very effective in terms of coming back with three specific questions to ask,” he said. “It’s pretty cool.”

The biggest advantage of using AI is saving time, he said.

Even though the pre-call planning questioning strategies are important for sales reps, they should also gather information that they can use based on the prospect organization itself.

“I did one for a client of mine, a nonprofit, and … I asked the prompter how this organization can get revenue?” Simon said. “I got a great response —five or six bullet points on exactly how they get the revenue stream.”

He explained that the information is available in other ways, but by using AI, you can save the time it would take to weed through hundreds of pages of documents and reference materials.

“It’s a great way to quickly and efficiently and in a usable way get pretty complex information,” he said. “Back in the day, I hated searching through all those public documents trying to find information.”

Sales management uses for AI

On the sales management or even executive leadership side, Simon said there are many tools that gather metrics and interpret data. He mentioned a platform called Gong that uncovers what’s happening in customer conversations so revenue teams can do more of what’s working and set themselves apart from the competition.

“It analyzes a sales call by looking at how many questions you asked, how much talking you did and how much talking the client did,” said Simon. “You then start to build a database of your sales calls. You’ll be able to see trends.”

The manager can then help the employee ask enough questions or ask the right questions that are important to the sales call.

“Those kinds of things come out of a tool like that,” he said.

He also recommends utilizing a platform that measures close rates for salespeople.

“How often you win deals when you’re not talking to the main decision maker is important data,” he said. “If you’ve got someone who is consistently not calling high enough, so they’re always presenting proposals to a recommender who then has to take the proposal to their boss, it will decrease your close rate.”

Management can review the data and give the salesperson tips on connecting with people higher in the company.

At the end of the day, Simon said those who embrace AI technology will have a leg up on the competition because they are saving time and making better use of resources.

“The whole reason for these management tools is to coach the reps to be more effective,” said Simon.

One of the most valuable investments a business has is in its people, and making them better – even incrementally – can have a significant impact on business, he added. Even if the business is so small that the owner is the primary salesperson, there’s a lot to learn from AI.

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Deflecting debilitating blows one Guardian Cap at a time

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A Guardian Cap in use courtesy of Guardian Sports

With football season in the rearview for most players, the effects of injuries–especially those blows to the head–can alter careers and live well after the final play.

A relatively new piece of equipment manufactured in Peachtree Corners helps alleviate much of the impact from those hits that a helmet alone can’t deflect.

Husband and wife team Lee and Erin Hanson started Guardian Sports in 2011 with one goal: innovating equipment to better serve athletes. But one must go back even further to understand the science behind their technology.

“[Our initial company] really had nothing to do with sports,” said Erin.

She and her husband started the Hanson Group, a material science company, about 30 years ago.

“The Hanson Group solves problems for other companies–material science problems,” she said.

“Lee is a chemical engineer from Georgia Tech. … [He created] things for the military and all kinds of applications for all kinds of Fortune 500 companies. If they need something done quickly, they come to the Hanson Group and we try to solve their material science problems,” she explained.

By chance, someone from the helmet industry came to them looking to make a more flexible helmet.

“We saw the data behind what it could do to flex the exterior of a helmet,” she said. “And even though that company didn’t make it, we decided that if we could retrofit any football helmet inexpensively, we could cut down on the impact that all players were feeling.”

Making football fun and safe for all

When the idea for Guardian Caps came together, the Hansons weren’t considering adding another division to the company.

The drive to make the helmet accessory grew from the passion to help the game.

“Quite honestly, Lee and I were pretty far along in our lives. We had raised five children, and he had been at the Hanson Group for at least 20 years by then,” said Erin.

The couple questioned whether they wanted to launch something new and revolutionary. There was nothing like it on the market.

“We felt like if we’re going to go direct to consumer, we’re going to branch off to a whole new company and just go for it and see if we can make a difference,” said Erin.

Through trial and error, Lee and his team analyzed data that showed what a softer helmet exterior could do to reduce impact, which would translate into reducing injury rates.

“And how can we do it in a way that’s affordable and could be available for mass adoption?” Lee said during an interview with the city of Peachtree Corners.

“How can I make it affordable to that mom who’s already buying all that equipment for her child to play youth football? How can we create a one-size-fits-all?” he recalled.

He said they worked with a cut-and-sew facility and seamstress and made up the first prototypes before testing them in a laboratory.

Their son and his teammates at Wesleyan became the first to practice with the new equipment.

In 2012, The University of South Carolina and Clemson were the first college adopters, and the company experienced solid grassroots growth after that.

Joining the Peachtree Corners business community

By 2014, the Hansons moved their company to Peachtree Corners to benefit from the pro-business, family-friendly community and strong Georgia Tech connections.

The Guardian Cap is now used by over 300,000 youth high school and college athletes nationwide and mandated by the NFL for all 32 teams.

The cap dramatically reduces the force of impact upon collision, as experienced by football and lacrosse players. This topic has come to national attention due to CTE, or chronic traumatic encephalopathy, and its relation to concussions.

According to company literature, in 2017, Guardian won the first NFL HeadHealth TECH challenge to “develop new and improved helmet and protective equipment.”

While the football helmet itself has undergone many changes since the early days of the small leather hats that only covered the tops of the head and the ears (no face mask and nothing to absorb blows from tackles and other hits), Guardian Caps are an accessory that builds upon modern technology.

Some college and professional players wear helmets made so that the interior conforms to their heads. Guardian Caps adds a layer of protection on the outside, absorbing shock before the impact even reaches the helmet.

“Now, obviously, safety is a concern amongst athletes. So, Guardian Cap has come up with this soft-shell layer that goes on top of the hard shell of the helmet,” said Lee.

In 2018, testing done by NFL and NFLPA-appointed engineers revealed that Guardian Caps made a statistically significant improvement over hard-shell helmets alone, company literature said.

By August 2020, the NFL allowed its teams to wear Guardian Caps during practice. The Jacksonville Jaguars were the first to do so. In July 2022, Guardian Caps were featured at NFL training camps for all 32 teams.

This year, the NFL mandated that Guardian Caps be used for the 2023 season in all pre-season, regular season, and post-season practices. Players in position groups with the most head contact will be required to wear Guardian Caps in addition to running backs and fullbacks, as well as linemen and linebackers.

No one-hit-wonder

Genius doesn’t take a timeout, and Guardian Sports isn’t resting on the Caps’ success alone.

“We’re constantly evolving, and although Guardian Caps is our flagship product, we’ve got others,” said Erin.

Their son Jake was a lacrosse goalie at Georgia Tech, dodging rock-hard projectiles flying at him at 93 miles an hour.

“So, we said, ‘You know, why don’t we make lacrosse balls out of rubber?’” Erin said.

Thus, Lee created a urethane ball. Called the “Pearl,” it is now the official ball of the NCAA lacrosse tournament.

The Hansons have also developed infill for artificial turf fields that isn’t made of used car tires.

Without the chemicals and carcinogens of rubber tires, the smoother pellets are puffed with air, cause fewer abrasions and lower the temperature of the field by as much as 30 degrees.

“As we see things, it’s really difficult not to want to solve things when you see our children being affected by it,” said Erin.

Investors initially wanted to sell Guardian Caps at $1,000 each, but the Hansons knew that families couldn’t afford that price tag for youth sports. At the end of the day, they are a dad and a mom who are looking out for the safety of kids.

“The NFL is really cool, and they’ve helped us with exposure, but, you know, we’ve got a real passion for helping those young developing players, for sure,” she said.

Guardian Sports
3044 Adriatic Ct NW
Peachtree Corners, GA 30071
guardiansports.com
770-667-6004

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Axon Accelerates Real-Time Operations Solution with Strategic Acquisition of Fusus

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Real-time crime center

Axon, a leader in connected public safety technologies, announced it has acquired Fusus, a pioneer in real-time crime center (RTCC) technology.

This news builds upon a successful strategic partnership launched in May 2022, marking a decisive leap forward in Axon’s mission to Protect Life.

This acquisition also further catalyzes Axon’s growing presence in retail, healthcare, private security and the federal space.

Fusus excels in aggregating live video, data and sensor feeds from virtually any source, enhancing situational awareness and investigative capabilities for public safety, education and commercial customers.

This acquisition provides Axon with technology not currently in its existing network, and facilitates seamless connections to critical data sources such as camera locations and video feeds from both fixed and body worn cameras during incidents.

Fusus’ technology propels Axon’s real-time operations product roadmap, addressing critical challenges faced in public safety.

It empowers law enforcement professionals with location mapping, escalation alerts, livestreaming, real-time and post-incident visibility, allowing swift decision-making, and responsive actions.

“Throughout our long-standing partnership and investment with Fusus, we’ve witnessed the impact of collaboration in achieving remarkable results for law enforcement agencies and the communities they serve,” said Ran Mokady, Axon’s Senior Vice President of Real-Time Operations.

“This acquisition is a significant milestone in our mission to protect life as it further enables law enforcement and emergency teams to better deter and respond to escalating situations,” he added.

“Our collaboration with Axon has helped Fusus raise the bar on how first responders can affect positive outcomes through open and interoperable systems,” said Chris Lindenau, CEO of Fusus.

“As one team with a shared purpose to protect life, we are poised to rapidly expand this vision into the way law enforcement agencies, governments, businesses and schools work together in support of community safety,” he explained.

Real-time crime centers provide public safety with a centralized facility equipped with advanced technology and data analysis tools that enable law enforcement agencies to monitor and respond to incidents in real time.

These centers can integrate various data sources, such as cameras, sensors, social media feeds and other information systems, to provide a comprehensive and immediate view of ongoing criminal activities or emergencies.

Ultimately, by aggregating all of this information into a single pane of glass for public safety, real-time crime centers enhance situational awareness, improve response times and support proactive crime prevention efforts by leveraging up-to-the-minute information and analytics.

To learn more about how real-time crime centers can increase safety in any environment, see Axon’s latest blog post.

“Real-time crime centers serve as indispensable assets for agencies, offering unparalleled insight and actionable intelligence in one open and unified platform,” said Marshall Freeman, Deputy Chief Administrative Officer for the Atlanta Police Department.

Just like Axon, Fusus and its products are built from the ground up with an explicit focus on ethical and equitable design.

As a joint organization and in partnership with Axon’s Ethics and Equity Advisory Council (EEAC), they will continue their relentless commitment to build solutions that make the right things easier and the wrong things harder, every day.

The terms of the transaction were not disclosed. Axon was advised by Morgan, Lewis & Bockius LLP and Fusus was advised by Willkie Farr & Gallagher LLP in connection with the transaction.

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