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How Five Community-Owned Businesses Were Bolstered with Cares Act Money – BeautifulLea Hair Salon

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MY SALON Suite— BeautifulLea Hair Salon
MY SALON Suite— BeautifulLea Hair Salon, Photos by George Hunter

Businesswoman Lea Harwell said her business has been subject to ebb and flow since the onset of the pandemic some 16 months ago. Although she prides herself on having an “always prepared” mentality, being shut down for five weeks and then having to make operational concessions to COVID took a considerable financial toll.

She said the thousands of dollars in COVID grant money she received helped compensate for the weeks of no income. The veteran cosmetologist dipped into her own finances for business expenses during that time, then used some of the grant money to replenish her rainy-day stash.

She also utilized the help to get masks and additional safety supplies and institute cleaning measures. Then there were operational and scheduling changes that chewed away at her former income level.

“I work longer hours to do the same number of people because I’m not seeing two people at the same time,” Harwell said. She occupies a one-room suite with three chairs at the MY SALON SuiteBeautiful Hair Salon and said in pre-COVID times she could have a client in one chair undergoing a color processing while simultaneously giving a haircut in the other. That’s not possible now.

On the other hand, she allows that having an individual room instead of working as part of a larger open salon has been a plus.

In addition to the limitation on people, additional costs have come with completely sanitizing her room between clients and keeping mask and cleaning supplies on hand for her and for customers who want to feel more comfortable.

That has made her more adaptable, she inferred. “You can’t cut hair very well around a mask,” she said, although if clients insist on a covering, she can find a workaround.

She’s gone the extra mile on Zoom to help clients who are even more ultra-cautious. Harwell said several who have feared venturing out have asked her to jump on a video call with her so they can trim a friend’s or partner’s bangs or clean up a bit around their ears.

She’s willing to do that, but couples it with a cautionary note. “I tell them I will try to help, but I can’t take any responsibility for what you do with your untrained hands.” As she noted, “I have doing this for 40 years.”

Providing what could be termed “tele-haircuts” is a second manner in which she’s had to be nimble since COVID reached pandemic levels last year. Harwell said there are other examples as well.

Take what happened at the end of the five-week shutdown, for example. “I remember the day the governor was doing his press conference. He made the announcement at 4:00, and at 4:01 my phone started blowing up. That day was a scramble, and everyone wanted to be back,” Harwell recalled.

She said that after initial rush, business tapered off. A couple of roller-coaster cycles followed, including a drop-off last July and August. Now her business has settled into a groove that’s about 80% of the pre-pandemic level.

A couple of ancillary factors have brightened the picture. “Our owners were very generous to us,” she said. Although they had to keep up with payments to their landlords, lease payments from individual salon tenants were waived during the time that they were not able to be open, she explained.

Harwell also cited working for a number of years in sales and marketing, which she pursued until coming back to the haircutting business some 13 years ago. “I can get out there and find business,” she said confidently. “If business falls off, I just don’t wait for something to happen. I need to work, and I want to work.”

For now, she’s playing it conservatively, using her much-appreciated help to rebuild her savings while keeping her fingers crossed that cases don’t spike again to the point that another shutdown is required. She’s still in recovery mode, financially.

Harwell said she thinks Governor Brian Kemp has done what he can to keep small businesses going during the pandemic and added that she’s eternally grateful that Georgia is not in the same boat as California, where she said stylists weren’t allowed to work for a year.

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Kendra Scott Opens New Store At The Forum

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Kendra Scott

Kendra Scott is celebrating the opening of its newest store in Peachtree Corners the weekend of May 10 at The Forum.

Upon opening, the 2,263 square foot store will display Kendra Scott’s current collections. The store will also showcase the brand’s unique Color Bar, offering shoppers an interactive experience to create customized jewelry in minutes and leave with it in hand.

Worn by celebrities including Hailey Bieber, Camila Cabello, Mindy Kaling, Zendaya and Kelly Clarkson, Kendra Scott’s collections are known for their custom-created stone shapes, genuine materials and design details.

This will be Kendra Scott’s first store in Gwinnett County, which joins five other retail locations in Georgia.

The brand will continue to show its support for the community through partnerships with non-profits and local businesses. For the grand opening weekend, Kendra Scott Peachtree Corners will host various non-profits for Kendra Gives Back events, donating a percentage of proceeds directly back to the causes.

Kendra Scott hosts more than 10,000 Kendra Gives Back events in retail stores annually and looks forward to establishing relationships and connecting with the Gwinnett County community.

“We’re excited to continue introducing the community to new brands, bites and events at The Forum as part of our vision to create downtown Peachtree Corners. Kendra Scott will be a welcome addition, providing our guests a top-notch experience to shop its unique offerings in person,” said Charlotte Hinton, The Forum marketing manager.

Doors will open on Friday, May 10, at 10 a.m. with celebrations throughout the weekend, including giveback events, gifts with purchase and giveaways. RSVP for more details here.

Upcoming events:

  • Friday, May 10 from 10-12 p.m. – Kendra Scott Peachtree Corners is partnering with The Forum for a VIP event. Supporters who spend $100 will receive a special jewelry gift with purchase.* Guests will also enjoy refreshments from Giulia, The Italian Bakery.
  • Friday, May 10 from 5-7 p.m. – Kendra Scott Peachtree Corners is partnering with the Norcross High School Cheer Team and donating 20% of proceeds. Supporters who spend $100 will receive a special gift with purchase* Guests can also receive a custom embroidered bow from Quiet Hours Embroidery with purchase.
  • Saturday, May 11 from 4-6 p.m. – Kendra Scott Peachtree Corners is partnering with Spectrum Autism Support Group and donating 20% of proceeds. Supporters who spend $100 will receive a special gift with purchase.* Guests will also enjoy complimentary cotton candy from Wonder Soirée with every purchase.
  • Sunday, May 12 from 12-2 p.m. – Kendra Scott Peachtree Corners is celebrating the Community of Motherhood. Supporters who spend $100 will receive a special gift with purchase.* Guests will also receive a complimentary Mother’s Day bouquet of flowers from Nancy’s Flower Truck.

*One per person while supplies last.

Kendra Scott Peachtree Corners is located at 5155 Peachtree Parkway, Suite 710 in Peachtree Corners at The Forum. For companywide updates and product details, follow @kendrascott on Facebook, Twitter, and Instagram.

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BRACK: Peachtree Corners to lose Peterbrooke Chocolatier

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Scottt Gottuso and Geoffrey Wilson.
Scottt Gottuso and Geoffrey Wilson. Photo provided.

Peachtree Corners will soon lose one of its most iconic, popular and tasty businesses.

Peterbrooke Chocolatier, run by Geoffrey Wilson and Scott Gottuso, has been told by Peachtree Forum landlords, North American Properties and Nuveen Real Estate, that its lease will not be renewed. The last day of business will be July 25.

Meanwhile, Peachtree Forum is getting several new stores. They include Kendra Scott, Sucre, and The NOW Massage. Previously announced were Alloy Personal Training, Cookie Fix, Gallery Anderson Smith, Giulia, Lovesac, Nando’s Peri-Peri and Stretchlab. Wilson adds: “We are not in their big picture.”

Wilson has operated Peterbrooke at the Peachtree Forum for 14 years and Gottuso has been there nine years. They have made the chocolatier profitable and doubled sales. Wilson says: “We turned it around through community involvement and made relationships. We worked with the schools, gave donations, did a lot in the community, and made a difference. We produce most everything we sell in the shop, so it’s labor intensive. We make European-style chocolate treats from scratch from the very best ingredients, package it, make gift baskets, and also sell a lot of gelato.”

Key items include truffles, hand-made caramels, cherry cordials, chocolate-covered cookies and pretzels and strawberries hand-dipped in their own blend of chocolates. (They are all good!) One of Wilson’s and Gottuso’s most iconic products is chocolate popcorn. Once you try it, regular popcorn is tasteless. “We sell a lot of it.” Wilson adds: “Gelato sales have carried us in the summertime, since there are not many chocolate holidays in the summer.”

Peterbrooke now has five employees, and would like to have 10, but it is difficult to hire people with the skills in chocolatiering. A key part of its business is corporate companies, such as Delta Air Lines and Capital Insight. The Peachtree Corners’ Peterbrooke has corporate customers as far away as Cleveland, Ohio.

The operators were surprised when the Forum owners did not renew its five year lease. “The big decisions were made in Charlotte or Cincinnati, not locally,” Wilson feels. “We were no longer in their big picture. They want new and glitzy, shiny, fancy and trendy.”

The operators plan to start their own chocolate company, to be called “Scoffrey,” and initially sell online, plus have pop-up locations during holidays, and possibly have a booth in other merchants’ stores on occasions.

“Whatever we do would look different. We might rent a space somewhere close by so that people can still have the good chocolate experience with us, but we won’t have a regular audience walking by.”

Another element: the price of chocolate futures has spiked this year, with a bad crop production year. Wilson says: “That is key to our business and a huge cost increase. That doesn’t help.”

Wilson adds that the forced closing of the Peterbrooke location “is something like the death of a friend. But you go to the funeral and to the wake, and in six months or a year, It won’t be so bad.”

Have a comment?  Send to: elliott@elliottbrack

Written by Elliott Brack

This material is presented with permission from Elliott Brack’s GwinnettForum, an online site published Tuesdays and Fridays. To become better informed about Gwinnett, subscribe (at no cost) at GwinnettForum

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North American Properties Revitalizes Avenue East Cobb

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North American Properties (NAP) has revamped the Avenue East Cobb shopping center in Marietta, boosting its appeal to suburban residents.
The Andrews Brothers performing at Avenue East Cobb via Instagram @avenueeastcobb

North American Properties (NAP) has revamped the Avenue East Cobb shopping center in Marietta, boosting its appeal to suburban residents seeking a more urban lifestyle. Now, it’s being honored as part of the Atlanta Business Chronicle‘s “Best in Atlanta Real Estate” coverage.

NAP is known for transforming properties like Atlantic Station, Colony Square and The Forum.

According to the Atlanta Business Chronicle, the redevelopment involved demolishing part of the main building to build a public plaza with a stage surrounded by restaurant patios.

A new concierge facility was also added, including a canopy for drop-offs. Additionally, smaller retail buildings were created for standalone tenants. The business mix was updated to include names like Warby Parker, Lululemon and Peach State Pizza.

NAP also increased community engagement by partnering with at least 10 local organizations for social events. These efforts have proven successful. Over the last two years, Avenue East Cobb has seen a 36% increase in sales per square foot thanks to a major rise in foot traffic.

More news from North American Properties can be found here.

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